Désinfection : SupraSavings / NetCrawl / WindowsMangerProtect Fermé

Question

Bonjour à tous!
Ma mère m'a demandé de regarder son PC devenu très lent...seulement je ne m'y connais pas vraiment en PC non plus...
J'ai nettoyé ce que j'ai pu avec CCleaner maais je vois bien qu'il semble y avoir encore bon nombre de fichiers malveillants...je me tourne donc vers vous.

J'ai fait une analyse avec AdwCleaner dont je vous poste le rapport. 

http://pjjoint.malekal.com/files.php?id=20140707_i12c1411n14t14

Merci beaucoup par avance de l'aide que vous pourrez m'apporter.

Malekal_morte- · Answer

Salut,



Faire un Scan OTL - Temps : Environ 40min
=====================
OTL permet de diagnostiquer les programmes qui tournent et déceler des infections - Le programme va générer deux rapports OTL.txt et Extras.txt 
Fournir les deux rapports :

Tu peux suivre les indications de cette page pour t'aider : https://www.malekal.com/tutorial-otl/    

* Télécharge http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ sur ton bureau.    
(Sous Vista/Win7, il faut cliquer droit sur OTL et choisir Exécuter en tant qu'administrateur)    

Dans le cas d'Avast!, ne pas lancer le programme dans la Sandbox (voir lien d'aide ci-dessus).

* Lance OTL    
* En haut à droite de Analyse rapide, coche "tous les utilisateurs"
* Sur OTL, sous Personnalisation, copie-colle le script ci-dessous :    



netsvcs   
msconfig   
safebootminimal   
safebootnetwork   
activex   
drivers32   
%ALLUSERSPROFILE%\Application Data\*.   
%ALLUSERSPROFILE%\Application Data\*.exe /s
%ALLUSERSPROFILE%\Application Data\*.dll /s
%APPDATA%\*.
%PROGRAMFILES%\*.
%PROGRAMDATA%\*.
%APPDATA%\*.exe /s   
%temp%\*.exe /s   
%SYSTEMDRIVE%\*.exe   
%systemroot%\*. /mp /s
%systemroot%\system32\consrv.dll
%systemroot%\system32\*.dll /lockedfiles   
%windir%\Tasks\*.job /lockedfiles   
%systemroot%\system32\drivers\*.sys /lockedfiles   
%systemroot%\System32\config\*.sav   
/md5start   
explorer.exe   
winlogon.exe
services.exe
wininit.exe
/md5stop
HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32 /s
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
HKEY_LOCAL_MACHINE\Software\Microsoft\Command Processor /s
HKEY_CURRENT_USER\Software\Microsoft\Command Processor /s
CREATERESTOREPOINT   
nslookup www.google.fr /c
ping www.google.fr /c
ipconfig /all /c
SAVEMBR:0   
hklm\software\clients\startmenuinternet|command /rs   
hklm\software\clients\startmenuinternet|command /64 /rs



* Clique sur le bouton Analyse.

**** Si durant le scan - OTL ne répond pas, ne touche à rien et laisse le scan se poursuivre ****

* Quand le scan est fini, utilise le site http://pjjoint.malekal.com/ pour envoyer le rapport OTL.txt (et Extra.txt si présent).
Donne le ou les liens pjjoint qui pointent vers ces rapports ici dans une réponse.
Je répète : donne le lien du rapport pjjoint ici en réponse.

NE PAS COPIER/COLLER LE RAPPORT ICI - DONNER LE LIEN PJJOINT DANS UN NOUVEAU MESSAGE

Zigobar · Answer

Merci pour la réponse rapide, voici les liens: 


OTL: http://pjjoint.malekal.com/files.php?id=20140707_z7o11p6c10q11

Extras: http://pjjoint.malekal.com/files.php?id=20140707_b13i6d12e13k12

Malekal_morte- · Answer

Tu as installé des adwares et programmes parasites sur ton PC qui ouvrent des publicités et ralentissent l'ordinateur et les navigateurs WEB. 
Voici la procédure à suivre pour les supprimer : 

Télécharge https://www.malekal.com/adwcleaner-supprimer-virus-adwares-pup/?t=33839&start= AdwCleaner ( d'Xplode ) sur ton bureau.  
Sur la page d'AdwCleaner, à droite, clic sur la disquette grise avec la flèche verte pour lancer le téléchargement.
Lance AdwCleaner, clique sur [Scanner].
Le scan peux durer plusieurs minutes, patienter.
Une fois le scan terminé, clique sur [Nettoyer]

Une fois le nettoyage terminé, un rapport s'ouvrira. Copie/colle le contenu du rapport dans ta prochaine réponse par un copier/coller.
Si cela ne fonctionne pas, utilise le site http://pjjoint.malekal.com pour héberger le rapport, donne le lien du rapport dans un nouveau message.

Note : Le rapport est également sauvegardé sous C:\AdwCleaner[S1].txt  



puis réinitialise Firefox : https://www.malekal.com/reparer-firefox/?t=36057&start=

Zigobar · Answer

J'ai déjà fait le scan avec AdwCleaner, le rapport est dans mon premier message...je dois le refaire ?

Malekal_morte- · Answer

non :)

Relance OTL. 
o sous Personnalisation (Custom Scan), copie_colle le contenu  ci dessous (bien prendre :OTL en début).
Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:  



:OTL
SRV - File not found [Auto | Stopped] -- C:\Program Files\003\vxlsnyaiet32.exe run options=01100010030000000000000000000000 sourceguid=AD106F7F-AF77-4203-BCBE-0BE123ECBE63 -- (vxlsnyaiet32)
SRV - [2014/07/06 13:14:17 | 000,535,936 | ---- | M] (Fuyu LIMITED) [Auto | Running] -- C:\ProgramData\WindowsMangerProtect\ProtectWindowsManager.exe -- (WindowsMangerProtect)
SRV - [2014/06/25 19:58:02 | 000,151,040 | ---- | M] () [Auto | Running] -- C:\Program Files\AD106F7F-AF77-4203-BCBE-0BE123ECBE63\SupraSavingsService.exe -- (SupraSavingsService) 
CHR - Extension: No name found = C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\ighkeghglkbljjmoineeppdkailinjii\231\
CHR - Extension: No name found = C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\kmbcoebcjaiiejopnadjlknjhifadnlg\234\
CHR - Extension: No name found = C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\lificnbhpecdikcjmcpdinkjbigomafg\1.0_0\
CHR - Extension: No name found = C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\mpgefnhpcgfhaejdefogkjfmkkofbhej\1.174.0.0_0\
CHR - Extension: No name found = C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\
CHR - Extension: No name found = C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\oalbifknmclbnmjlljdemhjjlkmppjjl\167\
CHR - Extension: No name found = C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\bfaekmalldododidalckpccilpcdefme\116\
O2 - BHO: (Bizzybolt) - {13070af0-bc6c-4185-8baa-40a4cf05b323} - C:\Program Files\Bizzybolt\BizzyboltBHO.dll File not found
O2 - BHO: (NetCrawl) - {769a91da-209f-47fe-88b9-b0321b0982c8} - C:\Program Files\NetCrawl\NetCrawlBHO.dll (NetCrawl)
O4 - HKLM..\Run: [fst_fr_287]  File not found
O4 - HKLM..\Run: [fst_fr_31]  File not found
O4 - HKLM..\Run: [fst_fr_33]  File not found
[2014/07/07 20:11:36 | 000,000,000 | ---D | C] -- C:\Program Files\SupraSavings
[2014/07/06 21:01:55 | 000,000,000 | ---D | C] -- C:\Program Files\NetCrawl
[2014/07/06 17:05:37 | 000,000,000 | ---D | C] -- C:\Program Files\v01BlockAndSurf
[2014/07/06 13:14:30 | 000,000,000 | ---D | C] -- C:\ProgramData\WindowsMangerProtect
[2014/06/27 00:17:34 | 000,000,000 | ---D | C] -- C:\Users\catherine\Desktop\9913tmp
[2014/04/22 21:47:45 | 000,000,000 | ---D | M] -- C:\Users\catherine\AppData\Roaming\1O1L1I1PtF1F1C1N



* poste le rapport ici 


Redémarre l'ordinateur


Scan Malwarebytes (temps : environ 40min de scan):
==================================================
Télécharge et installe Malwarebyte : https://www.malekal.com/tutoriel-malwarebyte-anti-malware/ 
Mets le à jour puis lance un examen. 

A la fin du scan, clic sur "Mettre tout en quarantaine" en bas à gauche. 
Redémarre l'ordinateur si besoin. 
Après redémarrage, relance Malwarebytes. 
Vas chercher le rapport dans l'onglet Historique. 
A gauche Journal des examens. 
Doube-clic sur l'examen dans la liste. 
Puis en bas Copier dans le presse papier
Vas sur http://pjjoint.malekal.com et en bas, clic droit / coller pour coller le rapport du scan Malwarebytes.
Clic sur envoyer.
Dans un nouveau message ici en réponse, donne le lien pjjoint afin de pouvoir consulter le rapport.

zigobar · Answer

========== OTL ==========
Service vxlsnyaiet32 stopped successfully!
Service vxlsnyaiet32 deleted successfully!
File C:\Program Files\003\vxlsnyaiet32.exe run options=01100010030000000000000000000000 sourceguid=AD106F7F-AF77-4203-BCBE-0BE123ECBE63 not found.
Service WindowsMangerProtect stopped successfully!
Service WindowsMangerProtect deleted successfully!
C:\ProgramData\WindowsMangerProtect\ProtectWindowsManager.exe moved successfully.
Service SupraSavingsService stopped successfully!
Service SupraSavingsService deleted successfully!
C:\Program Files\AD106F7F-AF77-4203-BCBE-0BE123ECBE63\SupraSavingsService.exe moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\ighkeghglkbljjmoineeppdkailinjii\231 folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\kmbcoebcjaiiejopnadjlknjhifadnlg\234 folder moved successfully.
File C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\lificnbhpecdikcjmcpdinkjbigomafg\1.0_0 not found.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\mpgefnhpcgfhaejdefogkjfmkkofbhej\1.174.0.0_0 folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\zh_TW folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\zh_CN folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\vi folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\uk folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales	r folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales	h folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\sv folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\sr folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\sl folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\sk folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_localesu folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_localeso folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\pt_PT folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\pt_BR folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\pl folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales
l folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales
b folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\lv folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\lt folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\ko folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\ja folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\it folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\id folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\hu folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\hr folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\hi folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\fr folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\fil folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\fi folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\et folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\es_419 folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\es folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\en_GB folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\en folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\el folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\de folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\da folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\cs folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\ca folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales\bg folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\_locales folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\images folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\html folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\css folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions
mmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0 folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\oalbifknmclbnmjlljdemhjjlkmppjjl\167 folder moved successfully.
C:\Users\catherine\AppData\Local\Google\Chrome\User Data\Default\Extensions\bfaekmalldododidalckpccilpcdefme\116 folder moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{13070af0-bc6c-4185-8baa-40a4cf05b323}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{13070af0-bc6c-4185-8baa-40a4cf05b323}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{769a91da-209f-47fe-88b9-b0321b0982c8}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{769a91da-209f-47fe-88b9-b0321b0982c8}\ not found.
File C:\Program Files\NetCrawl\NetCrawlBHO.dll not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\fst_fr_287 not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\fst_fr_31 not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\fst_fr_33 not found.
Folder C:\Program Files\SupraSavings\ not found.
C:\Program Files\NetCrawl\bin folder moved successfully.
C:\Program Files\NetCrawl folder moved successfully.
C:\Program Files\v01BlockAndSurf folder moved successfully.
C:\ProgramData\WindowsMangerProtect folder moved successfully.
C:\Users\catherine\Desktop\9913tmp folder moved successfully.
C:\Users\catherine\AppData\Roaming\1O1L1I1PtF1F1C1N\RealPlayer Free Download Packages folder moved successfully.
C:\Users\catherine\AppData\Roaming\1O1L1I1PtF1F1C1N\Picasa Free Download Packages folder moved successfully.
C:\Users\catherine\AppData\Roaming\1O1L1I1PtF1F1C1N\Adobe Flash Player ActiveX Free Download Packages folder moved successfully.
C:\Users\catherine\AppData\Roaming\1O1L1I1PtF1F1C1N folder moved successfully.
 
OTL by OldTimer - Version 3.2.69.0 log created on 07072014_223631

zigobar · Answer

http://pjjoint.malekal.com/files.php?id=20140707_n9w6b11x11f15

Malekal_morte- · Answer

Ca doit commencer à aller mieux.

Refais un scan OTL, histoire de voir ce qu'il reste.

zigobar · Answer

Merci beaucoup pour votre aide :)

http://pjjoint.malekal.com/files.php?id=20140708_f15v6o15g5v8

Malekal_morte- · Answer

Relance OTL. 
o sous Personnalisation (Custom Scan), copie_colle le contenu  ci dessous (bien prendre :OTL en début).
Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:  



:OTL
 O4 - HKLM..\Run: [AnyProtect Scanner] C:\Program Files\AnyProtectEx\AnyProtect.exe File not found 
 DRV - [2014/07/05 17:14:48 | 000,055,224 | ---- | M] (StdLib) [Kernel | System | Running] -- C:\Windows\System32\drivers\{6fcd6092-9615-4f7f-8898-8df53980e5d2}Gt.sys -- ({6fcd6092-9615-4f7f-8898-8df53980e5d2}Gt) 

* poste le rapport ici

Désinfection : SupraSavings / NetCrawl / WindowsMangerProtect

10 réponses

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