Unlocking your tablet without a Google account
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melanie0
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Hello
I have a problem with my tablet; someone locked it by entering the wrong pattern five times.
They are asking for a Google account to unlock it.
However, I don't know if a Google account was ever set up, and if there was one, I have no idea which one it could be.
How can I unlock my tablet without this Google account that is completely unknown to me?
Thank you very much!
I have a problem with my tablet; someone locked it by entering the wrong pattern five times.
They are asking for a Google account to unlock it.
However, I don't know if a Google account was ever set up, and if there was one, I have no idea which one it could be.
How can I unlock my tablet without this Google account that is completely unknown to me?
Thank you very much!
1 answer
-
Hello
read this....
On reboot, press the volume up button + the power button at the same time for a few seconds.
The menu says "recovery" appears, you navigate with the "+" and "-" buttons. Use the power button to confirm.
One of the lines allows you to reset wipe data/factory reset and delete all users (I can't remember the exact wording displayed in English)
Once done, one of the lines allows you to reboot
and wait 5 to 10 minutes while everything reinstalls.