Windows that open by themselves

Solved
mamanou1943 Posted messages 7 Status Membre -  
mamanou1943 Posted messages 7 Status Membre -
Hello, I'm 71 years old, it's never too late to get started, is it?
Here's my problem, I have windows that keep opening all the time.
( about every 10 minutes )
It started when a friend installed new programs for me.
I don't know what to do, I've already looked up articles on your forum regarding this.
But it seems to me that there isn't a one-size-fits-all solution, but rather a solution for each case.
If you can have the patience to help me, that would be very kind.
Thanks in advance, Oh yes, I did take a little training so I wouldn't end up with a computer without knowing anything about it, daring but not foolish.
Thanks again.
Danielle.

6 réponses

Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 710
 
Hi,

Follow the procedure below: https://www.commentcamarche.net/faq/2490-supprimer-les-adwares-publicites-intempestives-pop-up-etc
Provide the AdwCleaner and OTL reports via the pjjoint site as requested.

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
0
Alfeust Posted messages 6 Status Membre
 
Hello Danielle,
To start, what type of windows are we talking about? Advertisements that pop up in the middle of the screen? In the bottom right corner of the screen?
Regarding the programs installed by your friend: are they external programs unrelated to the internet, a web browser (Opera, Mozilla Firefox, Google Chrome, ...), or something else?
If they are ads, then your web browser is not blocking "pop-ups": in that case, you need to go into the settings menu (or options, or preferences) and search for the pop-up management option, and disallow them.
If this option is already checked, then you'll need to clarify your problem a bit by answering the questions asked at the beginning of my response ^^.
Hang in there!
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mamanou1943 Posted messages 7 Status Membre
 
Thank you all for your responses, I have carried out the operations of Malekal_morte-
and everything seems to be back to normal.

Alfeust, thank you as well, it was about online games and the windows were advertisements, I will look into blocking pop-ups in my two browsers.
mozilla firefox and internet explorer.

A big thank you to both of you.
Danielle.
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Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 710
 
ok :)

Install Malwarebyte's Anti-Malware: https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
Do regular scans with it, it is effective.

To avoid getting caught again.
To read - Potentially Unwanted Programs / PUPs: https://www.malekal.com/adwares-pup-protection/

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
0
mamanou1943 Posted messages 7 Status Membre
 
Thank you Malekal_morte, I’ll do that.
Danielle.
0
mamanou1943 Posted messages 7 Status Membre
 


Thank you all for everything, you are doing a great job.
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