Philips HTL3140B/12 soundbar issue
Hello,
I purchased a Philips HTL3140B/12 soundbar because I found that the sound from my new flat screen was quite mediocre.
I'm encountering a small problem with the sound. After a certain period, I get some clear cracking in the sound when a character speaks.
I then have to turn it off and then turn it back on for it to go away before it eventually returns.
Does anyone have an idea of the origin of this problem?
Bad settings for the bass and treble?
Interference because the subwoofer works wirelessly?
I placed the subwoofer on the floor right next to the TV stand; could that have an effect?
I put my multimedia hard drive on top of the sub; is that bad?
Thank you for your help
djet
I purchased a Philips HTL3140B/12 soundbar because I found that the sound from my new flat screen was quite mediocre.
I'm encountering a small problem with the sound. After a certain period, I get some clear cracking in the sound when a character speaks.
I then have to turn it off and then turn it back on for it to go away before it eventually returns.
Does anyone have an idea of the origin of this problem?
Bad settings for the bass and treble?
Interference because the subwoofer works wirelessly?
I placed the subwoofer on the floor right next to the TV stand; could that have an effect?
I put my multimedia hard drive on top of the sub; is that bad?
Thank you for your help
djet
2 réponses
Dear Customer,
We apologize for the inconvenience you have experienced with your soundbar.
It seems necessary to inspect this problem physically.
We therefore recommend that you contact one of our advisors at 0157324065 so that we can assist you.
Best regards,
AB
Philips France Advisor
@PhilipsCare_FR
We apologize for the inconvenience you have experienced with your soundbar.
It seems necessary to inspect this problem physically.
We therefore recommend that you contact one of our advisors at 0157324065 so that we can assist you.
Best regards,
AB
Philips France Advisor
@PhilipsCare_FR
Thank you