How to type @ on a SAMSUNG VG-KBD2000 keyboard

touch >>> Alt + 2

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"Knowing how to ask the right questions is half of science."

Good evening, well no, it doesn't work.

I just tried all the combinations with CTRL ALT ALT GR

no solution for this @ on the Samsung keyboard

Is this your keyboard: http://www.samsung.com/ch_fr/consumer/tv-audio-video/television/tv-accessories/VG-KBD2000/ZG?subsubtype=premium-remote-control

The at symbol is on the number 2, so it is present.

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"Knowing how to ask the right questions is half of science."

I also have an Azerty keyboard, found at MediaMarkt Braine-L'Alleud. The @ is found by pressing shift and 2 at the same time. However, the virtual keyboard needs to appear on my TV screen first before I start typing and it displays on the screen (the virtual keyboard then disappears)
I want the TV to properly recognize this Azerty keyboard because at the moment, when I type A, I get Q... etc... it's a nightmare...

touch >>> Alt + 2