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TBHostSupport.dll not found at startup

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arthemix Posted messages 7 Status Member -  
 arthemix -
Hello,

After startup, this message has been appearing for a week.
Attached is a scan with JRT.
Thank you for your help.

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7 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    if JRT has not resolved the issue:

    Perform an OTL Scan - Time: About 40min
    =============================================
    OTL allows diagnosing running programs and detecting infections - The program will generate two reports OTL.txt and Extras.txt
    Provide both reports:

    You can follow the instructions on this page to help you: https://www.malekal.com/tutorial-otl/

    * Download http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ to your desktop.
    (On Vista/Win7, you need to right-click on OTL and choose Run as administrator)

    In the case of Avast!, do not run the program in the Sandbox (see help link above).

    * Launch OTL
    * At the top right of Quick analysis, check "all users"
    * Click on the Analyze button.

    **** If during the scan - OTL does not respond, do not touch anything and let the scan continue ****

    * When the scan is finished, use the site http://pjjoint.malekal.com/ to upload the OTL.txt report (and Extra.txt if present).
    Provide the pjjoint links pointing to these reports here in a response.
    I repeat: give the link to the pjjoint report here in response.

    DO NOT COPY/PASTE THE REPORT HERE - PROVIDE THE PJJOINT LINK IN A NEW MESSAGE

    --
    Like the angel you are, you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left
    0
  3. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Relance OTL.
    o sous Personnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
    Clic Correction (Fix), un rapport apparaitra, copie/colle le contenu ici:

    :OTL
    O4 - HKLM..\Run: [GoforFilesInstaller Starter] C:\Users\Nicky\AppData\Local\Temp\install11205021.exe -startup File not found
    O4 - HKU\S-1-5-21-2383883000-2546117560-1738234103-1001..\Run: [TBHostSupport] C:\Windows\SysWOW64\Rundll32.exe C:\Users\Nicky\AppData\Local\TBHostSupport\TBHostSupport.dll,DLLRunTBHostSupportPlugin File not found

    * poste le rapport ici

    --
    Like the angel you are, you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left
    0
  4. arthemix Posted messages 7 Status Member
     
    Here is the report
    ========== OTL ==========
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\GoforFilesInstaller Starter deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-2383883000-2546117560-1738234103-1001\Software\Microsoft\Windows\CurrentVersion\Run\\TBHostSupport deleted successfully.

    OTL by OldTimer - Version 3.2.69.0 log created on 03082014_160245
    0
  6. arthemix
     
    Problem solved.
    A thousand thanks for your effective and serious help.
    Everything is okay now.
    0
  7. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    super :)

    Install Malwarebyte's Anti-Malware: https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
    Do regular scans with it, it is effective.

    To avoid being caught again.
    Read - Unwanted Programs / PUPs: https://www.malekal.com/adwares-pup-protection/

    --
    Like the angel you are, you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left
    0
  8. arthemix
     
    Problem solved quickly thanks to you.
    I will make sure to follow your advice.
    0