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Empty home screen on Windows 8.1 after PC update from CG13.

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wrodar13 Posted messages 13 Status Member -  
 hgfgh -
Hello,

I am in 4th grade and I received a PC from the General Council 13 (HP 255, Windows 8 Pro) two weeks ago.
As soon as I received it, I noticed that the new applications loaded were not displayed on the start screen, but could be accessed by going to "All Apps."
I thought an upgrade to Windows 8.1 would solve the problem. However, after the update, the start screen was completely empty and it was impossible to pin anything. Accessing the applications can be done through "All Apps."
So the update made the problem worse.
I have tried everything, rescanned the system, but no issues have been detected.
Could someone give me solutions or ideas? Thank you in advance.

NOTE: It is indicated that Secure Boot is not properly configured, but when clicking on it, it states that it is normal due to the HP PC being incompatible with this Windows function.
Best regards
Wrodar

Configuration: Windows / Chrome 30.0.1599.101

26 answers

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  1. wrodar13 Posted messages 13 Status Member 13
     
    Press simultaneously on <Windows> + <R>

    Copy/Paste the following command in the window and then press <Enter>
    Code:
    C:\Users\%username%\AppData\Local\Microsoft\Windows

    In the file explorer that opens, right-click on the file appsFolder.itemdata-ms and choose Properties.

    - Uncheck the read-only option.

    - Then restart the PC.

    And IT WORKS!!!!
    7
    1. keep_smile13 Posted messages 1 Status Member
       
      Hi, you had the same problem as me. But when I try your solution, well, when I do window + R and insert the code you gave me, it says file not found. :/
      0
  2. wrodar13 Posted messages 13 Status Member 13
     
    How to get this issue resolved, please?
    4
    1. GoinksBy62
       
      You click on report on your first message and then click on topic resolved.
      0
    2. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
       
      Hi.
      I'm marking it as Resolved.
      See you.
      0
    3. wrodar13
       
      Thank you very much for your help.
      0
  3. didi 13 Posted messages 3 Status Member 3
     
    I also had the same problem, but I found a video on YouTube that helped me.
    3
    1. hgfgh
       
      You help no one by saying that.
      Either you provide the link to the video, or you explain how your message can help others.
      0
  4. mediator64 Posted messages 2 Status Member 2
     
    I found the solution, just uninstall the MICROSOFT NET update

    that is responsible for the message "Failed to configure updates

    problem solved
    2
  6. Scarpa Posted messages 2157 Status Member 580
     
    Hello.

    Press Windows + R -> Command Prompt (admin).

    In the command prompt window, type wsreset
    0
  7. wrodar13 Posted messages 13 Status Member 13
     
    Hello,

    I pressed Windows+4 and typed "WSRESET" but it just launched the Windows Store and the home screen remains empty, absolute emptiness

    thank you anyway!

    Best regards
    Wrodar
    0
  8. Scarpa Posted messages 2157 Status Member 580
     
    Sorry, it's rather Windows + X

    Fatigue, I suppose.
    0
  9. wrodar13 Posted messages 13 Status Member 13
     
    Thank you for the help, but pressing Windows+x opens the start menu of Windows 8.1.
    0
  10. Scarpa Posted messages 2157 Status Member 580
     
    Weird, with me, I do have a menu, anyway, right-click on Start.
    0
  11. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    Hello
    Is your taskbar visible on your Desktop?

    --
    Who loves instruction! find the knowledge that comes from reflection!
    PS. Often create a restore point! it solves many problems.
    0
  12. wrodar13 Posted messages 13 Status Member 13
     
    Yes, I have the taskbar on the desktop.

    Aside from the lack of tile on the home screen, and the pinning of tiles on "all applications" which ultimately never results in anything, everything is great.

    Best regards,
    Wordar
    0
  13. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    Do you go directly to your desktop on startup without going through the metro?
    And in Win 8.1, you no longer have the function > All apps.
    When you click at the bottom of the page, you have the green bar with only > Personalize.
    Who likes instruction! find knowledge that comes from reflection!
    P.S. Often create a restore point! it solves a lot of problems.
    0
  14. wrodar13 Posted messages 13 Status Member 13
     
    Upon starting, I arrive on the welcome screen, but there are no pinned tiles on this home page.
    At the bottom left of the home page, there is a small arrow that allows switching from the home screen to all applications. This works well, so it is a substitute method for the empty home screen.
    At the bottom right of the home screen, there is the customize button.

    Best regards
    Wrodar
    0
  16. wrodar13 Posted messages 13 Status Member 13
     
    I have this page (home screen) but it is empty: No tiles.

    Before upgrading from Windows 8 to Windows 8.1: I had tiles. However, loading new applications did not result in the creation of the corresponding tiles on the home screen. They could be found in "all applications", but it was impossible to pin them to the home screen: In any case, when we tried, it didn't work without any message indicating that it wasn't working.
    After the upgrade from Windows 8 to Windows 8.1: all the tiles disappeared from the home screen. No tiles at all, upon startup I arrive at this metro menu, but there are no tiles when I go to "all applications" to start the applications.

    Best regards
    Wrodar
    0
    1. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
       
      But if there were already problems with Win 8 when you received this PC, the Win 8.1 update didn't fix anything.
      0
  17. Scarpa Posted messages 2157 Status Member 580
     


    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    Then press Windows + X -> Command Prompt (admin) .
    In the command window, paste the text and press Enter.
    0
    1. salfprince
       
      Good evening, at my place after this operation, there was a whole green sentence, and just after that, three paragraphs in red. The first sentence of the first paragraph says: add-appxpackage: deployment failed with HRESULT: 0x00073CF6, unable to register the package.
      0
  18. wrodar13 Posted messages 13 Status Member 13
     
    Hello,

    I tried Scarpa's suggestion and it had no effect, too bad.

    Best regards
    Wrodar
    0
  19. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    I think you'll need to format the DDur and reinstall a system.
    But as a student, don't you have access to a free operating system?

    --
    Who loves learning! Find the knowledge that comes from reflection!
    PS. Frequently create a restore point! It solves many issues.
    0
  20. goinks
     
    Me too, after the Windows 8.1 update, nothing is on the desktop anymore, you just need to create shortcuts for your software on the desktop and that's it.
    0
  21. wrodar13 Posted messages 13 Status Member 13
     
    For Goinks: The problem is not the office, but the absence of a tile on the home screen.

    Best regards
    Wrodar
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