HP printer only prints every other time!

papoute12 Posted messages 17 Status Membre -  
papoute12 Posted messages 17 Status Membre -
Hello everyone,

My HP DESKJET All-In-One printer only prints part of the page, prints a Word document once in a while, etc.
I can't install the original driver because it's incompatible with the system on the PC I'm currently using, so I tried to install the one from the website, and again, total failure... What should I do, wait for sales to buy another device (darn, I have full cartridges)
or what?
THANK YOU

4 réponses

papoute12 Posted messages 17 Status Membre 2
 
Hi,
it's Windows 7 - 64 bit, the cartridges are original HP.
2
tribun Posted messages 64900 Registration date   Status Membre Last intervention   12 683
 
Hello
It would be good for you to say which operating system you have installed.
Are the cartridges original HP or are they compatible or refilled by yourself?

--
Who loves learning! finds knowledge that comes from reflection!
PS. Frequently create a restore point! it solves a lot of problems.
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tribun Posted messages 64900 Registration date   Status Membre Last intervention   12 683
 
There are several models of HP DESKJET All-In-One, and the drivers are not universal for all HP.
And this HP might be old.

I recently had issues when installing a new HP color cartridge in my printer.
The printing would get stuck, advance in interruptions, or simply not start at all; it was just sucking in the paper.
I put in another HP color cartridge and had no more problems.
So there must have been an issue with that cartridge; I returned it to the store and got a free replacement.

Who loves instruction! finds knowledge that comes from reflection!
PS. Frequently create a restore point! It solves quite a few problems.
0
papoute12 Posted messages 17 Status Membre 2
 
Hi,
Thank you for the information, I will go with this approach, however, I think I will switch printers as soon as possible, because there are too many bugs on this PC with the HP driver...
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