Why isn't the "translate" function in Word 2013 working?

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inter94 Posted messages 2 Status Member -  
inter94 Posted messages 2 Status Member -
Hello,
To use the "translate" function in Word 2013, you should do the following:
- go to the review tab, language pane, translate pane, translate document;
- the window opens, and you must choose the document translation languages: "translate from..." "translate to...". However, I cannot select the translation languages; it shows me "no service available".
Whereas on my colleague's computer it works.

Please note that the mini translator does not work either.

Thank you for your help.

2 answers

  1. inter94 Posted messages 2 Status Member 1
     
    Thank you, Raymond! After continuing to search, we were able to find the solution; you need to download the Microsoft add-on "translator."
    1
  2. Raymond PENTIER Posted messages 58209 Registration date   Status Contributor Last intervention   17 480
     
    Several manipulations to try:
    - reset the software (factory settings)
    - reinstall Microsoft Office
    - use the colleague's computer

    --
    Retirement is great! Especially in the Caribbean... :-)
    ☻ Raymond ♂
    0