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How to access your old emails on Outlook

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lmeier88 Posted messages 1 Registration date   Status Member Last intervention   -  
 lmeier88 -
Hello,
I can no longer access my emails older than a month on Outlook. I’ve searched a lot and I really can’t find where to change this, and it’s very frustrating. I hate Outlook, and I’m thinking about switching email providers, but in the meantime, I really need to access my emails.
If someone can help me, it would really save me. Thanks in advance.

1 answer

  1.
    InformatiWeb Posted messages 1776 Status Member 458
     
    Hello,
    if you are using an email client, it is possible that it does not allow you to go that far back in your message history.
    In that case, log directly onto your email provider's website. For "Outlook" (formerly Hotmail, MSN, now Windows Live), go to: https://login.live.com/

    --
    In computing, there is always a solution.
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    1. lmeier88
       
      Hello, thank you very much for this response, but unfortunately I've already tried and it doesn't work, I can't find anywhere to change the settings for the duration of stored received emails, the worst part is that I have all my sent or deleted emails, but not the received ones. Do you know how I can contact Outlook to ask them before changing my email provider? Because I can't find their contact info either; it feels like they're hiding or I'm blind.
      Thanks again.
      0
    2. InformatiWeb Posted messages 1776 Status Member 458
       
      Hello,
      if no emails are visible on the site https://login.live.com/ when you log in to your account, it means that your email client has already downloaded them (and then deleted them from the server).
      The only place your emails would be is in your email client (and thus on the hard drive of your computer). If you have deleted them, it is impossible to recover them.

      Which email client are you using?
      1
    3. lmeier88
       
      Actually, I just found emails from early 2012 in the "POP" submenu. But apparently, they have been deleted since then. I will change email accounts. Thank you very much, InformatiWeb, for your responses; they have been helpful to me.
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