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USB Port Issue Yellow Triangle

Thibault12345 Posted messages 5 Registration date   Status Member Last intervention   -  
Thibault12345 Posted messages 5 Registration date   Status Member Last intervention   -
Hello,

I'm currently experiencing a problem with my USB ports. When I plug in my USB key, it works, but when I plug in my mouse, it doesn't. I have two mice: one with a wire and one that connects via a kind of USB dongle, which works without wires, but it's not working now. I'm really frustrated because I just bought it yesterday. Anyway, I've checked various forum sites but still can't find a solution. I went to Device Manager and under User Interface Devices, I clicked and saw USB Input Device with a yellow triangle indicating there's a problem. I'm on Windows 8, please help me, thanks in advance.

Sincerely, Thibault12345

5 answers

  1.
    JimmyKonnors Posted messages 1683 Status Member 129
     
    Try installing your mouse drivers if you have a CD with it, or find them directly on the manufacturer's website for your mouse.
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  2. Thibault12345 Posted messages 5 Registration date   Status Member Last intervention  
     
    Excuse me, I forgot to specify that I have already tried system restore but it doesn't work = (
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  3. yalaa Posted messages 92 Status Member
     
    Well, you can uninstall and then reinstall the device. If that step doesn't work, look for the drivers. If you find that difficult, I recommend using Driver Easy :)

    --
    WINDOWS 8, I love you!!!!
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  4. Thibault12345 Posted messages 5 Registration date   Status Member Last intervention  
     
    How to reinstall the device please
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  6. JimmyKonnors Posted messages 1683 Status Member 129
     
    You go to Control Panel, then System, then on the left Device Manager, then at the bottom you will have Mouse and other pointing devices, you should see your mouse in the list, right-click then uninstall... try then restarting and Windows should reinstall it correctly.
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    1. yalaa Posted messages 92 Status Member
       
      Yes, that's it!

      Good luck!
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    2. Thibault12345 Posted messages 5 Registration date   Status Member Last intervention  
       
      It doesn't work = (
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    3. JimmyKonnors Posted messages 1683 Status Member 129
       
      So download the drivers for your mouse from the manufacturer's website and then install them.
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    4. Thibault12345 Posted messages 5 Registration date   Status Member Last intervention  
       
      I don't know, it's not me, my mouse is Mobility Lab, it annoys me, I can't do anything anymore, I can't play, it annoys me, I need it, I beg every day to find a solution.
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