Unable to access my client area
Solved
ninon
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ninon -
ninon -
Hello,
I would like to access my customer space under Bouygues Telecom, and even though I'm doing everything that is requested, I can't access it on the grounds that the password or the identifier is incorrect. However, I calmly enter my identifier and my password, and it is always refused.
I went to the store, but the person could not solve my problem. It would be necessary for an online technician to guide us in these cases because there must be a solution to my problem. But does this help exist? I've searched a lot, and I can't find a Bouygues technician who helps online.
Has anyone had the same difficulties, and how did they finally access the customer space?
Thank you very much in advance for your responses.
I would like to access my customer space under Bouygues Telecom, and even though I'm doing everything that is requested, I can't access it on the grounds that the password or the identifier is incorrect. However, I calmly enter my identifier and my password, and it is always refused.
I went to the store, but the person could not solve my problem. It would be necessary for an online technician to guide us in these cases because there must be a solution to my problem. But does this help exist? I've searched a lot, and I can't find a Bouygues technician who helps online.
Has anyone had the same difficulties, and how did they finally access the customer space?
Thank you very much in advance for your responses.
2 answers
Hello,
Thank you Craapul_31 for your advice. I thought about calling BOUYGUES, but I have a pay-as-you-go mobile and after some research, I read that Bouygues keeps customers on the phone for a long time without providing real results.
But I think I have found a solution.
Thank you for trying to help me.
Have a good afternoon.
Thank you Craapul_31 for your advice. I thought about calling BOUYGUES, but I have a pay-as-you-go mobile and after some research, I read that Bouygues keeps customers on the phone for a long time without providing real results.
But I think I have found a solution.
Thank you for trying to help me.
Have a good afternoon.