Spooler is not working

Solved
carpa Posted messages 17 Status Membre -  
 objec9 -
My printer has disappeared from my PC! There’s no trace of it in the "Printers and Faxes" folder. I click on the "Add a printer" button and my dear PC responds: "Cannot complete this operation. The spooler is not working." So I go to the control panel and open the "Administrative Tools" then "Services." I indeed see that the spooler service is stopped. I start it, exit the service, and try to restart the printer installation hoping to fix the malfunction. The problem remains the same message.
While browsing a forum on this topic, I attempted to solve the issue by following the instructions provided to several users who had the same problem: several points do not match. For example, I do not have the files mentioned in the folder "C:\WINDOWS\system32\spool."
Thanks for giving me some good tips to get out of this deadlock!
PS: my printer is a CANON PIXMA IP5000
Configuration: Windows XP Firefox 2.0.0.3

20 réponses

kiko1982 Posted messages 302 Status Membre 124
 
no need to reinstall

start/control panel

administrative tools / services

in the services you find the spooler service and start it

if it's because of the spooler then that's the solution to your problem
66
caro
 
Thank you!! ;-)
0
jacky
 
The restart works, but as soon as I try to print, the problem comes back immediately. I have done the same procedure several times; the spooler restarts but stops as soon as I try to print.
1