Contact RED SFR
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BOYKA_DD
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Member
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henri -
henri -
Hello, I would like to know how I can speak to an SFR assistant since I am a RED SFR customer...
Thank you
Thank you
24 answers
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This is unacceptable. IMPOSSIBLE to contact the SFR RED customer service by email!!!
I am not receiving the confirmation code by email to be able to post my question on the SFR forum.
We are customers at SFR but we HAVE NO RIGHTS.. NOT EVEN A CONTACT.. This is unacceptable.. how can I reach an SFR assistant ??????
I am not receiving the confirmation code by email to be able to post my question on the SFR forum.
We are customers at SFR but we HAVE NO RIGHTS.. NOT EVEN A CONTACT.. This is unacceptable.. how can I reach an SFR assistant ??????
bamba
Go to Free Mobile, cheaper, SFR sucks.
polak19
I managed to get through to SFR Red customer service at 08.99.96.17.25 I think (I found the number on a statement.....) to be confirmed.
moi
>
polak19
it's not accessible so don't call this number
future23
>
polak19
So you’re advertising for yourself, giving the number of a guy who sells quads and motorcycles.
polak19
>
future23
It used to work before.
Hello, does anyone know how I can contact SFR regarding my mobile service because I haven't been able to make calls for two days?
Hello,
In SFR stores, even if the offer is RED, they are willing to help you.
--
-> Google is your friend, think of it before posting!
-> Stop SMS messages!
-> Please close your topics once resolved!
-> There's no better topic than the manual ... So read it!
In SFR stores, even if the offer is RED, they are willing to help you.
--
-> Google is your friend, think of it before posting!
-> Stop SMS messages!
-> Please close your topics once resolved!
-> There's no better topic than the manual ... So read it!
What are these pointless responses?
I don't see the point of giving me a -1 when you're not answering the question.
Well, I’m going to justify what I wrote,
It is noted
And all the SFR support, in web version!
* Assistance on sfr.fr: all the answers to your questions, and the animated guide to understand your bill.
* The Online Customer Service: your advisors respond to you by email!
* The SFR Forum to ask all your questions.
* The Customer Area to manage your offer, add or modify your options, access all your bills or change your personal information.
On the RED SFR website
https://communaute.red-by-sfr.fr/
And personally tested, yes you can go to a store for a RED offer unlike the competition.
I don't see the point of giving me a -1 when you're not answering the question.
Well, I’m going to justify what I wrote,
It is noted
And all the SFR support, in web version!
* Assistance on sfr.fr: all the answers to your questions, and the animated guide to understand your bill.
* The Online Customer Service: your advisors respond to you by email!
* The SFR Forum to ask all your questions.
* The Customer Area to manage your offer, add or modify your options, access all your bills or change your personal information.
On the RED SFR website
https://communaute.red-by-sfr.fr/
And personally tested, yes you can go to a store for a RED offer unlike the competition.
Hello BOYKA_DD,
Thank you for your interest in the RED plans from SFR.FR.
Discover all the details of our offer here:
https://www.red-by-sfr.fr/forfaits-mobiles/#sfrintid=GSA_sugg_liens
If needed, our advisors are also available via chat. You can find it here
http://assistance.sfr.fr/contacter/mobile/mobile-contact-tchat/fc-3271-75194
Keep us updated.
The sfr Team
Thank you for your interest in the RED plans from SFR.FR.
Discover all the details of our offer here:
https://www.red-by-sfr.fr/forfaits-mobiles/#sfrintid=GSA_sugg_liens
If needed, our advisors are also available via chat. You can find it here
http://assistance.sfr.fr/contacter/mobile/mobile-contact-tchat/fc-3271-75194
Keep us updated.
The sfr Team
SFR assistance service 24/7
it's a lie because I'm trying to reach you to report a lost phone and no advisors are available
0800701801 is useless
963 doesn't work
0610001963 doesn't work
1023 doesn't work
I think it's time to solve this problem
thank you
it's a lie because I'm trying to reach you to report a lost phone and no advisors are available
0800701801 is useless
963 doesn't work
0610001963 doesn't work
1023 doesn't work
I think it's time to solve this problem
thank you
I can't take it anymore... One week and I'm losing it:
I can't do anything, here's the message displayed:
"Your current plan does not allow you to access this page's content.
Please make a new choice from your Customer Space menu.
Happy browsing!"
I don't have access to chat, email, forums, or my options, I don't even have call waiting or visual voicemail anymore...
NOTHING NOTHING NOTHING NOTHING
I'm fed up, fed up, fed up!!!
IN-STORE THEY DON'T HELP BECAUSE IT'S RED SFR but come on, I call 1023 SAME THING but how am I supposed to do if everything is online but I have access to nothing online, can someone explain this to me????????
I can't do anything, here's the message displayed:
"Your current plan does not allow you to access this page's content.
Please make a new choice from your Customer Space menu.
Happy browsing!"
I don't have access to chat, email, forums, or my options, I don't even have call waiting or visual voicemail anymore...
NOTHING NOTHING NOTHING NOTHING
I'm fed up, fed up, fed up!!!
IN-STORE THEY DON'T HELP BECAUSE IT'S RED SFR but come on, I call 1023 SAME THING but how am I supposed to do if everything is online but I have access to nothing online, can someone explain this to me????????
Bonjour, est-ce que quelqu'un sait comment je peux contacter SFR pour le mobile car cela fait deux jours que je ne peux pas appeler !
Save yourself, SFR red has no support service, they left me without service for a month, I never used their line, I left.
For a month they couldn't activate a SIM card, I contacted all their so-called support services that are useless. They just keep telling me to wait, they're taking care of it, I found myself without service for a month, I left.
For a month they couldn't activate a SIM card, I contacted all their so-called support services that are useless. They just keep telling me to wait, they're taking care of it, I found myself without service for a month, I left.
I didn't know we could go to a store though...
But for the rest, it's pointless really, because in the end, if we have a question, we have to go to a store.
But for the rest, it's pointless really, because in the end, if we have a question, we have to go to a store.
I don't know much about it, but from what I understand, maybe they give you a plan like
for 0 to 60 minutes you pay a fixed 20 euros, and if you use between 61 and 120 minutes you pay 30 euros for a month
if that's the case, then yes
if in one month you have a plan of this type, yes if you exceed by 1 minute you move to the next tier, it's just like income tax basically
tell me the destination you’re calling, maybe I can help you for less.
for 0 to 60 minutes you pay a fixed 20 euros, and if you use between 61 and 120 minutes you pay 30 euros for a month
if that's the case, then yes
if in one month you have a plan of this type, yes if you exceed by 1 minute you move to the next tier, it's just like income tax basically
tell me the destination you’re calling, maybe I can help you for less.
Hello sun_shine31,
For RED by SFR customers: find all the help you need to make the most of your mobile and SFR services here: http://assistance.sfr.fr/mobile_red/accueil-red/votre-assistance/as-3298-73054?par=2
I hope you find the answers to your questions.
--
The SFR Team
For RED by SFR customers: find all the help you need to make the most of your mobile and SFR services here: http://assistance.sfr.fr/mobile_red/accueil-red/votre-assistance/as-3298-73054?par=2
I hope you find the answers to your questions.
--
The SFR Team
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