View original (French)

My phone automatically goes to voicemail

krikri -  
 Requin blanc -
Hello,

my phone no longer rings, it automatically goes to voicemail

thank you for helping me solve this problem

Configuration: Windows XP / Chrome 26.0.1410.64

2 answers

  1.
    kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 160
     
    Hi

    what phone?

    brand? model?

    which line provider?

    which answering machine? included in the landline? that of the line provider?
    7
    1. krikri
       
      Hello,
      I have a subscription with Orange for phone and internet and my internet connection is perfect.
      If I receive a call on my 04....... number, there’s no problem, I can answer my correspondent,
      but when I get a call on my 09....... number, my phone doesn’t ring and goes
      automatically to voicemail and then I can't listen to the messages left.
      Thank you for your cooperation in resolving my issue.
      0
    2. krikri
       
      ps: I should specify that I live in a rural area, so I need to keep my France Telecom line in 04, for which I have a Siemens phone model Gigaset A400. And for the Orange line in 09, I have a Siemens Gigaset model A140.
      Thank you for your help!
      1
    3. fan-ds Posted messages 444 Registration date   Status Member Last intervention   95
       
      Make sure that the phone 09 is properly connected to the Livebox with the small T-shaped plug.
      0
    4. kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 160
       
      When I get called on 09....... my phone doesn’t ring and automatically goes to voicemail

      Check your voicemail settings in your Orange customer area

      https://www.orange.fr/portail

      My Internet account === Set my services === Call forwarding === Change


      P.S.: Being with Orange doesn’t obligate you to keep your France Telecom line with the 04 prefix

      You can easily do everything through the Livebox while keeping your geographical number with the 04 prefix for the box's VoIP line

      That's my case in my remote village where no other ISP offers total unbundling

      I no longer have an FT line and kept my number with the 03 prefix for the box phone
      0
    5. Requin blanc
       
      When I get a call on my landline, it goes directly to my mobile.
      0