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Startup issue

Riku -  
 bitanboidarbre -
Here is what I just received from a DELL computer, and when I turn it on, it displays:

Unsupported video configuration detected
Action is required:
This computer has an add-in graphics card but the monitor cable is plugged into the integrated video connector. To attach the monitor cable to the add-in graphics card:
Shut down the computer
Plug the monitor cable into the add-in graphics card connector. (provided with the system)
turn on the computer

Can you tell me what I need to do...

Best regards, Riku

7 réponses

Réponse 1 / 7
kakofonik
 
Hello,
I just moved our offices and while everything was working perfectly before and I have everything plugged back in correctly, a black screen appears with this message:
System halted!
Attention: Unsupported Video Configuration Detected
Action is Required
This computer has an add-in graphics card, but the monitor is plugged
into the integrated video connector.
To attach the monitor cable to the add-in graphics card:
1. Shut down the computer
2. Plug the monitor cable into the add-in graphics card connector.
This may require a video adapter or video adapter cable.
(provided with the system)
3. Turn on the computer.
This message should not appear after completing these steps.
For more information or help, please refer to the system documentation</ital>

I can neither start it in safe mode (F8) nor access the menu (F2 or F12)

Do you think it could be the cable? Even though it was working perfectly before.
If not, what should I do?
Thank you in advance for your help.
Best regards.
14