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Black screen after graphics driver update

Darkmoon645 Posted messages 2 Status Member -  
 Dok -
Hello,

I’m posting here because I have a problem: I updated my graphics card driver (Intel HD Graphics) and then I had to restart my PC. Here’s what happens when I open it: I see the computer’s startup screen, then Windows’ startup screen, but after these two startups the screen goes completely black, though I can still hear sounds (from Skype, for example).

Please help me as soon as possible.

Configuration: Windows 7 / Chrome 22.0.1229.94

2 answers

  1. Anonymous user
     
    Hello,
    Start in safe mode, press F8 on startup, choose Repair and then try to perform a system restore to a date prior to this update: http://www.chantal11.com/2010/05/restauration-systeme-a-une-date-anterieure-windows-7-8-10/
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    1. Darkmoon645 Posted messages 2 Status Member
       
      Hello,

      thank you very much, I just started the system restore and everything is perfect.
      I apologize if I shocked you, it’s only that I was very stressed and eager to be able to access my computer again.
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    2. Anonymous user
       
      RE
      It's okay, there have been worse things.
      If your PC is functioning normally, there is no need to update its drivers; if needed, with Windows 7, it's Windows Update that handles it along with the other updates.
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    3. Dok
       
      Hello. I have the same problem on Windows 8. Following a crash during the NVIDIA update, my PC starts, asks for my password, then a black screen for 5 to 10 seconds, and it returns to the password prompt. I can't find any restore option via F8 at startup. PC info: it’s a portable Alienware, i7 processor, 12GB of RAM, and the graphics card is a GTX 670m. Thanks for your help. Dok.
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