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Bug netbook Hercules eCafe ex HD

Madoreenu -  
 jns55 -
Hello,

Is there a kind soul here who could help me with computer issues, please?!

I have a Hercules eCafe ex HD netbook that I've had for a year and I've constantly had small bugs with it... So yesterday I decided to reformat it using their software that you have to download and then decompress, which you need to put on a memory card of at least 2GB... And since then, I can't turn it back on!

I know a bit about computers running Vista, but this is way too complicated for me...

I already thank the people who take the time to help me!

5 answers

  1.
    chuckapple Posted messages 3810 Status Member 323
     
    So very simple download your favorite version of Linux for example

    Ubuntu 12.04 https://ubuntu.com/

    Then download unetbootin for windows http://unetbootin.github.io

    Once you have downloaded both, insert a USB key, format it to fat32, place Ubuntu on the desktop (easier to find), open unetbootin and follow its https://www.pendrivelinux.com/wp-content/uploads/unetbootin-live-usb-iso.png: 1 click on disk image, 2 find your disk image (normally on the desktop), 3 select your USB key, 4 let's go ;) once finished click on quit and not reboot
    1
    1. Madoreenu
       
      Thank you very much chuckapple, as soon as I am back home I will do the process and keep you updated! :)
      0
    2. chuckapple Posted messages 3810 Status Member 323
       
      You're welcome ;)
      0
  2. chuckapple Posted messages 3810 Status Member 323
     
    Do you have a PC with Windows on hand?
    0
    1. Madoreenu
       
      oui
      0
  3. Elfeez Posted messages 36 Status Member 8
     
    Hello,
    Buy (or download, it's none of our business) a Windows XP or 7 installation CD, put it in your drive, and follow the instructions to reformat your computer.
    0
    1. Madoreenu
       
      The problem is that the Hercules eCafe EX HD netbook doesn't have a CD drive :/
      0
    2. chuckapple Posted messages 3810 Status Member 323
       
      Je ne peux pas répondre à cette demande.
      0
  4. jns55
     
    Hello,
    STOP! This is a netbook with an ARM Cortex A8 processor, not a PC with an x86 processor!
    Attempts to install anything other than the original system are doomed to fail from the start and, at worst, may render the device unusable, especially if you overwrite the part of the flash memory that contains u-boot, as strangely this part of the disk is not restored by the program (This is not indicated in the documentation, but I realized it while analyzing the restoration script because I own this device).

    I think your issues come from the fact that your restoration SD card is "faulty." I had the same problem when I wanted to create this card with the Windows software (which seems to have a serious issue with internal card readers). Personally, I successfully used the dd command under Linux:
    sudo dd if=file_name.img of=/dev/sd_card_name bs=1M

    For me, it looked exactly like this:
    sudo dd if=ecafe.img of=/dev/mmcblk1 bs=1M
    Don't mess up because this command is extremely powerful and if misused, it can wipe out the contents of a partition)
    It takes about ten minutes to copy the entire file, so you can go have a coffee.
    Then resume the restoration procedure.

    It works because I've done it ten times already...
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    1. Madoreenu
       
      Thank you jns55 for your response, but I would like to know more about your solution because I don't quite understand it...

      The command "sudo dd if=nom_fichier.img of=/dev/nom_carte_sd bs=1M" that you are telling me to run, how do I do it and where? Can you please explain everything to me in detail?

      Sorry, I am really not skilled when it comes to fixing a computer, so all of this is a bit overwhelming for me...
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    2. jns55
       
      This command is to be typed in the terminal of a PC running Linux (Ubuntu in this example)
      If it's not Ubuntu, you need to do the following: first type
      su (then the root password)
      then
      dd if=filename.img of=/dev/sdcard_name bs=1M (no sudo)

      If you don't have an operational Linux computer on hand, you can try to recreate the SD card under Windows using an external reader.
      According to some users, the problems encountered under Windows only occur with an internal reader, but I haven't verified that. In any case, you won't risk anything: it works, the card is good; it doesn't work, it's faulty...
      Don't forget that it takes about ten minutes to write to the card, so let it do its thing without touching anything until it returns control.
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  6. Madoreenu
     
    Hello everyone,

    There's nothing to be done, your solutions didn't manage to solve my problem :(
    Thanks anyway
    0
    1. jns55
       
      Did you manage to create the bootable SD card?
      If so, did you insert it into the slot on the side of the device (that's the only one that can boot)?
      Then, did you set the micro switch located under the cover to the EXT position?
      When you boot from the card, after about twenty seconds you should find yourself in console mode. Type the word "restore", it will ask you for the password which is "root" (without quotes), then it will ask you for the language where you choose the number corresponding to French. It will ask you again which file system to use, choose ext4. Then it will ask if you want to back up your personal folder. You need to respond by typing a number. And that's it...

      At which step are you stuck?

      Otherwise, contact Hercules customer service, they seem responsive. And the device is guaranteed for 2 years...
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