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HP Compaq Mini 311 won't start

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osbartel Posted messages 29 Status Member -  
 FRISS -
Hello everyone:
I have an HP Compaq Mini 311, without a CD drive, running Windows 7.

When I turn it on, I get the COMPAQ logo, the screen is on, and it keeps booting in a loop.
I tried removing the power supply, holding the power button for a minute, etc., but nothing has changed.

I can't access the BIOS by pressing all the function keys.
I created a bootable USB drive with W7, but I can't boot from it.

Need help, thanks.

Configuration: Windows 7 / Firefox 15.0.1

57 answers

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  1. osbartel Posted messages 29 Status Member 1
     
    Sure, could you guide me a little bit?
    Thank you in advance!
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  2. Anonymous user
     
    If you can't boot from your USB drive, you might think it's because of your boot sequence.
    Did you do anything before you got that?
    0
  3. osbartel Posted messages 29 Status Member 1
     
    No, nothing at all, it's just that when I turned the computer back on earlier, it was working fine yesterday, I haven't changed the boot sequence!
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  4. Anonymous user
     
    Yes, but your current boot sequence does not allow booting from a USB drive. If the bug is not coming from your hard drive, then you can try to clear the CMOS.
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  6. Anonymous user
     
    First, remove your hard drive and turn on your PC to see if the problem still persists.
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  7. osbartel Posted messages 29 Status Member 1
     
    I removed it, but it still does the same thing. Bad sign??
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  8. Anonymous user
     
    You need to reset your motherboard, a clear CMOS.
    I suppose your PC is a laptop?
    --
    Lord Tweek at your service!
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  9. osbartel Posted messages 29 Status Member 1
     
    Absolutely, it's a Compaq mini laptop, I see the battery on the motherboard.
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  10. Anonymous user
     
    Do you have any horse riders?

    --
    Lord Tweek at your service!
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  11. osbartel Posted messages 29 Status Member 1
     
    I don’t know at all ..

    http://imageshack.com/f/ndphotogvuj
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  12. Anonymous user
     
    Is the battery connected to the black and red wires?

    -- Lord Tweek at your service!
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  14. Anonymous user
     
    Alright, have you already removed the black casing that surrounds it?
    If not, can you take a photo of the battery without the casing?

    --
    Sir Tweek at your service!
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  15. osbartel Posted messages 29 Status Member 1
     
    the battery is almost impossible to move I can't remove this cover..
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  16. Anonymous user
     
    Do you see where the red and black wires are connected?
    They are connected to a small piece of plastic that is connected to the motherboard.
    See if you can unplug the small black plastic piece.

    --
    Lord Tweek at your service!
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  17. osbartel Posted messages 29 Status Member 1
     
    I can see very well, but I really have to force to get it off; it feels like it's stuck.
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  18. Anonymous user
     
    Can you use a flat screwdriver on the side of the plastic to see if it moves?

    --
    Lord Tweek at your service!
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  19. osbartel Posted messages 29 Status Member 1
     
    Yes, it's moving a bit!
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  20. Anonymous user
     
    So you can try to remove it gently.
    After doing that, the battery is no longer connected to the motherboard, so you can remove the battery if you haven't already done so, and press the power button until there is no current left in your PC; the operation consists of resetting the PC to its factory settings.
    Don't forget to remove the hard drive.

    --
    Lord Tweek at your service!
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  21. osbartel Posted messages 29 Status Member 1
     
    I managed to remove the contact between the battery and the motherboard.
    So I'm not plugging it into the mains?
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