Incomplete restoration

ismael19 Posted messages 87 Registration date   Status Membre Last intervention   -  
Green Day 85 Posted messages 126 Status Membre -
Hello,

Hello, due to major slowdowns on my PC, I launched HP Recovery Manager for a system restore. The only problem is that once it's finished, it tells me restoration incomplete!!! and there's no other solution but to try again. I've done it 3 times and it's always the same thing.
The issue is that once I restart, I end up back at this since my partition has been formatted....
Does anyone have any idea??
Thanks in advance.

Configuration: Windows 7 / Chrome 21.0.1180.89

16 réponses

ismael19 Posted messages 87 Registration date   Status Membre Last intervention   9
 
Oh yes, I forgot to mention that it's a Notebook I have, so no CD/DVD drive. ????
4
ismael19 Posted messages 87 Registration date   Status Membre Last intervention   9
 
Yes, that's what I did (it's the same steps except the screen isn't the same but anyway...) and then everything goes well until 100% and then it says incomplete restoration.
3
exla Posted messages 22532 Status Contributeur 3 600
 
try this

unplug the PC from the 230-volt power supply, remove the battery, and hold down the power button for more than 10 seconds.

reinsert the battery, then try again.
3
exla Posted messages 22532 Status Contributeur 3 600
 
Good evening,

have you tried this

https://www.commentcamarche.net/faq/20792-restaurer-un-ordinateur-hp-a-son-etat-d-usine#restaurer-sans-les-dvd-de-restauration
2
Green Day 85 Posted messages 126 Status Membre 16
 
Good evening ismael19,
Use the HP recovery CDs. The likelihood of it failing is low ;)
1
Green Day 85 Posted messages 126 Status Membre 16
 
Have you checked the HP website to see the restoration procedure in this kind of case?
1
Anonymous user
 
RE
You should try to format your partition before starting a new restoration.
Do you have a new CD or an empty USB (1GB is sufficient)?
Or a Linux Live CD?
1
ismael19 Posted messages 87 Registration date   Status Membre Last intervention   9
 
No, I can't find anything.
0
ismael19 Posted messages 87 Registration date   Status Membre Last intervention   9
 
I found the procedure to follow but not the one in case of incomplete restoration
I really don't know what to do.
0
ismael19 Posted messages 87 Registration date   Status Membre Last intervention   9
 
Ok, I'll try that tomorrow because I'm really exhausted. I'll keep you posted.
0
exla Posted messages 22532 Status Contributeur 3 600
 
re

OK

good night
0
ismael19 Posted messages 87 Registration date   Status Membre Last intervention   9
 
Hello again,

so I tried unplugging it, removing the battery, and holding down the power button for a few seconds, then I went through the procedure again, but it still doesn't work :s
0
Anonymous user
 
Hello,
Do you choose your restoration with or without the backup of folders/files?
0
ismael19 Posted messages 87 Registration date   Status Membre Last intervention   9
 
I choose to recover without file backup.
0
ismael19 Posted messages 87 Registration date   Status Membre Last intervention   9
 
I was thinking of making a bootable USB drive with Linux (since there is no CD drive in my Notebook)

actually, in the system recovery, there is a formatting part, so in my opinion, that's not the problem.
0
Anonymous user
 
RE
Sometimes, this formatting is not sufficient; it is better to try to do it beforehand with GParted.
Have you modified your partitions before?
*Download this ISO of Toutoulinux: ftp://download.tuxfamily.org/toutou/ToutouLinux-431.iso
*Format your USB stick to FAT 32
*Put the ISO on the USB with UnetBoin: https://www.commentcamarche.net/telecharger/utilitaires/22681-unetbootin/
*Start your PC with the USB plugged in, press F9 to select it at Boot.
*Check this link for launching, disregard the data recovery part: https://www.commentcamarche.net/faq/24285-recuperer-ses-donnees-personnelles-avec-toutou-linux (use a screen resolution of 1024x768x16)
*Once on the Toutoulinux desktop, left-click in an empty area, System, Partition Management, Launch GParted.
*In GParted, right-click on the Windows 7 partition, Delete.
*Right-click on the Unallocated space, New, choose Primary Partition and NTFS,
and OK. (If you have any doubts about the partition, let me know what you see before doing anything.)
Once finished, remove your USB stick and restart to relaunch your restoration. No need to save when prompted.
-1
Green Day 85 Posted messages 126 Status Membre 16
 
If he follows your procedure, it will format the entire disk and then he won't be able to perform a recovery (he doesn't have a recovery CD or a recovery image).

Config: Windows 7/8 - Chrome - Office 2010/2013 - Bitdefender Total Security 2013
0
Anonymous user
 
Formatting 1 partition does not mean formatting a hard drive completely.
0
Green Day 85 Posted messages 126 Status Membre 16
 
Sorry, I misread. ;)
0