Fatal error when trying to access my site.

Solved
alain -  
 alain -
Hello, Sir or Madam.
I am reaching out to you via this email to request information.
When I try to access my website (removed by moderation) or log in as an administrator, the following message appears:
Fatal error: is_file() [<a href='function.is-file'>function.is-file</a>]: Unable to access /mnt/166/sdb/9/b/lelapinbleuprod/site/modules/MenuManager/lang/ext/en_US.php in /mnt/169/sdb/9/b/lelapinbleuprod/site/lib/classes/module_support/modlang.inc.php on line 84
What does this mean?
Can someone please help me?
Thank you in advance.
Best regards.

7 réponses

Profile blocked
 
try using another server (proxy server)
1
alain
 
Thank you Paco, but I don't know what it is.
Best regards
0
webdesignentreprise Posted messages 347 Status Membre 60
 
Hi,
This means that there is a missing file en_US.php in the directory:
site/modules/MenuManager/lang/ext/

This missing file is called by modlang.inc.php in:
site/lib/classes/module_support/

You need to find this file and put it back in its place.
This file corresponds to a language file that displays the interface in English.

See you!
0
Anonymous user
 
Hello

I find it curious that in a script located in /mnt/169/... we are looking for a file located in /mnt/166/...
Even if I don't know what to conclude from it or how to remedy it
Unless it's simply a copy error of the error message...
0
bg62 Posted messages 23522 Registration date   Status Modérateur Last intervention   2 434
 
The error message is correct:
"Fatal error: is_file() [<a href='function.is-file'>function.is-file</a>]: Unable to access /mnt/166/sdb/9/b/lelapinbleuprod/site/modules/MenuManager/lang/ext/en_US.php in /mnt/169/sdb/9/b/lelapinbleuprod/site/lib/classes/module_support/modlang.inc.php on line 84"
but at free.fr ... so what is the "required" version of PHP???
0
Anonymous user
 
Free makes it clear that you should not hard-code paths in scripts, and that's probably what has been done.
You are likely using a CMS that requires the name of its installation directory. The problem is that it has changed. You need to find where it's hard-coded by tracing back from the error in the script and correcting it. With a bit of luck, if you have a file called "config.php" or something similar, you may find a line that mentions /mnt/166/sdb/9/b/...; replace the 166 with 169.
But sooner or later, the problem will arise again.
0
bg62 Posted messages 23522 Registration date   Status Modérateur Last intervention   2 434
 
+ 1000 !!! ;)
"But sooner or later, the problem will arise again."
0
alain
 
HELLO everyone
A big THANK YOU for your responses.
Not being very computer-savvy, I don't understand everything.
I tried to access my site as an administrator with my Login and password like when I add information, and there, the same message APPEARS.
I cannot ACCESS it??
Having lost contact with the person who created the website, what should I DO, please?
See you soon and THANK YOU again.
Best regards.
0
Anonymous user
 
with Login and Password like when I add information,
No, this is a different type of connection. You need to connect via FTP with the Free account credentials (which apparently have nothing to do with those used to add information to your CMS). Did the person who created the site not leave you a folder that mentions FTP and MySQL or phpMyAdmin?
If the term FTP means nothing to you, you need to find someone more knowledgeable in your circle, as it's a lengthy story for someone who isn't familiar with it.
0
alain
 
OK. THANK YOU, I will look into it. Best regards
0
bg62 Posted messages 23522 Registration date   Status Modérateur Last intervention   2 434
 
Since ... September 19th ... you must have found the solution, right?
And without keeping us informed ...

--
The 'www' is also meant for communicating, sharing, and exchanging, right?
Thank you for having the courtesy to respond to those who are trying to help you.
0
Anonymous user
 
Without keeping us informed?
No, that's not possible. On CCM, the people we respond to always keep us updated on the results :D
0
bg62 Posted messages 23522 Registration date   Status Modérateur Last intervention   2 434
 
Uh... are you dreaming or did he misuse...
;)
0
alain
 
Hello bg62. For your information, here is a copy of the thank-you message I posted on September 19, 2012, at 1:39 PM:
HELLO everyone
A big THANK YOU for your responses.
Not being very skilled in computers, I don’t understand everything.
I tried to access my site as an administrator with my login and password just like when I add information, and there, the same message APPEARS.
I cannot ACCESS it ??
Since I no longer have contact with the person who created the website, what should I DO, please?
See you soon and THANK YOU AGAIN.
Best regards

And to: the father on September 19 at 3:03 PM
OK. THANK YOU, I will inquire. Best regards

Best regards
0