Windows restarts after one minute

lamasutra Posted messages 15 Status Member -  
rafit jad kuldinger Posted messages 9193 Status Member -
Hello,
For about a week, when I turn on my computer, I get this Windows message: "You will be logged off. Windows encountered a critical problem and will automatically restart in one minute. Save your work now."
Safe mode works. I managed to run an antivirus scan (1 virus removed) but nothing has changed. Sometimes I can also use the computer by restarting it ten times in a row and unplugging it, but that’s not a great solution...

Thanks to everyone who can try to help me ;)
- Lama

Configuration: Windows 7, Dell XPS 17

15 answers

  1. g3n-h@ckm@n
     
    Close all windows and applications during installation and scanning.

    ▶ Download here:

    Malwarebytes

    ▶ Install it (make sure to choose "French"; do not change the installation settings) and update it.

    Restart Malwarebytes by strictly following these instructions:

    ! Disconnect and close all running applications!

    ▶ Launch Malwarebytes.

    Perform a "Complete" scan.

    ▶ Let the program work (and do not do anything else with the PC during the scan).
    ▶ At the end, click on "Results."
    ▶ Ensure that all infected items are selected, then click on "Remove."

    Note: If your PC needs to be restarted to complete the cleanup, do it!

    Post the saved report after removing the infected items (in the "Reports/Logs" tab of Malwarebytes, the latest one)

    --
    ¤¤¤¤¤¤¤¤¤¤ Pre_Scan_Concept ¤¤¤¤¤¤¤¤¤¤
    1
    1. lamasutra Posted messages 15 Status Member
       
      Apparently, 4 malware were successfully removed while McAfee detected nothing. Lockup was detected as malware apparently.
      That said, my reboot problem is still present :/


      2012/08/14 01:03:27 +0200 NOVELLA-PC Novella MESSAGE Starting protection
      2012/08/14 01:03:28 +0200 NOVELLA-PC Novella MESSAGE Protection started successfully
      2012/08/14 01:03:31 +0200 NOVELLA-PC Novella MESSAGE Starting IP protection
      2012/08/14 01:03:32 +0200 NOVELLA-PC Novella MESSAGE IP Protection started successfully
      2012/08/14 01:13:00 +0200 NOVELLA-PC Novella MESSAGE Starting protection
      2012/08/14 01:13:02 +0200 NOVELLA-PC Novella MESSAGE Protection started successfully
      2012/08/14 01:13:05 +0200 NOVELLA-PC Novella MESSAGE Starting IP protection
      2012/08/14 01:13:05 +0200 NOVELLA-PC Novella MESSAGE IP Protection started successfully
      2012/08/14 01:32:58 +0200 NOVELLA-PC Novella MESSAGE Starting protection
      2012/08/14 01:33:00 +0200 NOVELLA-PC Novella MESSAGE Protection started successfully
      2012/08/14 01:33:03 +0200 NOVELLA-PC Novella MESSAGE Starting IP protection
      2012/08/14 01:33:04 +0200 NOVELLA-PC Novella MESSAGE IP Protection started successfully
      0
    2. rafit jad kuldinger Posted messages 9193 Status Member 1 155
       
      "I sometimes manage to use the computer by restarting it ten times in a row and unplugging it, but that's not a terrible solution...

      What I find curious is that the PC runs properly after a certain number of restarts. If this were an infection causing it, this situation couldn't occur.
      I don't see why a pest would stop being active after X restarts.

      We're back to a hardware problem.
      But the cleaning was not useless."
      0