Problème de pilotes sur carte graphique

Bonjour,

Cela fait plusieurs semaines que mon PC crash (BSOD), grâce à WhoCrashed j'ai pu trouver la cause de ce dysfonctionnement. Celui ci vient apparemment de ma carte graphique (ATI) mais tous mes pilotes sont à jour.

Merci de votre aide.

7 réponses

  1. Modérateur
    Bonjour,

    Comment tu t'y prends pour mettre à jour le pilote ?

    Dans le gestionnaire de périphériques, sous quel nom apparaît ta carte graphique ?
    0
    1. Je vais sur touslesdrivers.com, dans le gestionnaire ma carte apparaît sous le nom de ATI Radeon HD 5800 Series.

      Voici le rapport (3 erreurs) :

      On Thu 21/06/2012 08:47:23 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\062112-30357-01.dmp
      This was probably caused by the following module: atikmpag.sys (atikmpag+0x8768)
      Bugcheck code: 0x116 (0xFFFFFA800666B4E0, 0xFFFFF88003EAD768, 0x0, 0x2)
      Error: VIDEO_TDR_ERROR
      file path: C:\Windows\system32\drivers\atikmpag.sys
      product: AMD driver
      company: Advanced Micro Devices, Inc.
      description: AMD multi-vendor Miniport Driver
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
      Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

      On Thu 21/06/2012 08:47:23 GMT your computer crashed
      crash dump file: C:\Windows\memory.dmp
      This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
      Bugcheck code: 0x116 (0xFFFFFA800666B4E0, 0xFFFFF88003EAD768, 0x0, 0x2)
      Error: VIDEO_TDR_ERROR
      file path: C:\Windows\system32\drivers\dxgkrnl.sys
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: DirectX Graphics Kernel
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

      On Fri 08/06/2012 20:57:37 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\060812-26551-01.dmp
      This was probably caused by the following module: atikmpag.sys (atikmpag+0x7AE4)
      Bugcheck code: 0x116 (0xFFFFFA8008F92010, 0xFFFFF8800468CAE4, 0x0, 0x2)
      Error: VIDEO_TDR_ERROR
      file path: C:\Windows\system32\drivers\atikmpag.sys
      product: AMD driver
      company: Advanced Micro Devices, Inc.
      description: AMD multi-vendor Miniport Driver
      Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
      Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
      0
      1. Modérateur
        Menu Démarrer > Panneau de configuration > Désinstaller un programme.

        Désinstalle le pilote AMD.

        Redémarre ton PC.

        Installe ce pilote :
        http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
        0
        1. Merci beaucoup !
          Mais si je désinstalle mon pilote graphique je vais pas pouvoir rallumer mon PC ?
          et quel des 3 pilotes je dois télécharger ? (Désole ^^")
          0
          1. Modérateur
            Si mais l'affichage risque de ne pas être très beau.

            C'est le Catalyst Software Suite qu'il faut prendre.
            0
            1. Merci !
              Si mon Pc ne crash plus, c'est que ça aura marché !
              0
              1. Mon PC vient de crash encore une fois ..

                Voici le rapport :

                On Sun 24/06/2012 13:20:30 GMT your computer crashed
                crash dump file: C:\Windows\Minidump\062412-27003-01.dmp
                This was probably caused by the following module: atikmpag.sys (atikmpag+0x8768)
                Bugcheck code: 0x116 (0xFFFFFA8009D70010, 0xFFFFF88002E08768, 0x0, 0x2)
                Error: VIDEO_TDR_ERROR
                file path: C:\Windows\system32\drivers\atikmpag.sys
                product: AMD driver
                company: Advanced Micro Devices, Inc.
                description: AMD multi-vendor Miniport Driver
                Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
                A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
                Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

                la 3e fois à cause de C:\Windows\Minidump\062412-27003-01.dmp ...
                0