No sound on my MSI computer Solved

Question

Hello,

Here's my problem. I have no sound on my computer and I have a question mark on High Definition Audio bus. I can't seem to fix this issue even after several searches on forums. Several details:
- MSI computer
- XP version
- I haven't had sound since I made a mistake
- the device is unknown
- I'm told "No driver is installed for this device"
- when I try to update the driver, they tell me "unable to install this hardware and the hardware has not been installed because the Assistant cannot find the necessary hardware"
- and I cannot revert to the previous version.
Please help me, thank you

Configuration: Windows XP / Safari 535.19

Destrio5 · Accepted Answer

Hello,

In the Device Manager, right-click on "High Definition Audio Device" > Properties > Details.

In the drop-down menu, select: "Hardware Ids"

Post the details (string of numbers and letters).

Just copy the first line, that's enough.

diamantnoir · Answer

perform a restore to a previous date choose a date before the detected problem --  knowledge is only wealth if it is shared

diamantnoir · Answer

here you go Start, Programs, Accessories, System Tools, System Restore, Restore my computer to an earlier time --  Knowledge is only wealth if it is shared

Nana · Answer

But that doesn't matter.

diamantnoir · Answer

Have you ever done the restoration? --  Knowledge is only wealth when it is shared.

Nana · Answer

Yes, I did the restoration but still nothing, no sound and still the question mark.

diamantnoir · Answer

if he tells you that the hardware is not installed, I fear that your sound card is dead check in the control panel programs if your sound card is there --  knowledge is only wealth when it is shared

Nana · Answer

They tell me that I have no audio device, I can't check anything except certain things.

diamantnoir · Answer

that means it does not detect a sound card please tell me exactly what your msi pc is ...... --  knowledge is only wealth if it is shared

diamantnoir · Answer

try again to install the drivers for your sound card go to this link
https://www.touslesdrivers.com/index.php?v_page=29
if you can't do it send me a message in PM so I can contact you

knowledge is only wealth if it is shared

Nana · Answer

I looked at this site, I downloaded it but I'm not doing too well. It's not a big deal, I downloaded a new driver, see above. Thank you anyway for your help, I will keep you updated, I have to wait 48 minutes :)

No sound on my MSI computer

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