HP Deskjet F380 Printer Error

if you don't have the tab when you click on the printer, it means you haven't installed the software...
To remove a printer from the list of printers
Control panel
printers and faxes
you choose to delete the printer...
it won't do any good....
look for the HP software that was sold with...

Hello,
how to install the HP software, I haven't found anything.

Hello BEILLE63;

What exactly do you want to do?
Best regards

Hello;

After doing some research on the displayed message, it seems that the best solution would be to perform a "clean" uninstallation followed by a reinstallation of the printer >> Source here
If that's okay, I'll send you a procedure to follow
Sorry for using the informal 'you', but it's easier, shorter, etc.
Best regards

Thank you, the informal address is not a problem; it gives me a youthful vibe.
I'm fine with the procedure, and I appreciate your promptness.
I'm online and I hope I'll be able to do it, but I have brain resources.
Best regards.

Hello; (I'm actually using the informal "you" to feel younger as well)

More seriously, thank you for checking how to uninstall the printer. It may seem lengthy, but it's actually quite simple >> If there are any problems, don't hesitate to come back

Uninstalling HP Deskjet F380 Printer

1- Disconnect all connections linking the printer to the machine
2- Check all programs to see if the HP Deskjet F380 software is present
3- If so: Download Revo Uninstaller by following the link below
https://www.commentcamarche.net/telecharger/utilitaires/19405-revo-uninstaller/
4- Launch Revo Uninstaller and uninstall only the HP Deskjet F 380 following the procedure of the tool
5- Download Windows Installer CleanUp Utility by following the link below
https://www.commentcamarche.net/telecharger/utilitaires/23953-windows-installer-cleanup-utility/
6- Launch Windows Installer CleanUp Utility and check if HP Deskjet F380 is present in the list: If yes, do remove on its line (Be careful only with HP Deskjet F380)
7- Restart the machine, then check if HP Deskjet F 380 is still present by typing its name in the search bar that opens by left-clicking on the Windows icon at the bottom left (In principle, it shouldn’t be there anymore?)
8- Go to the HP website by following the link below
http://h10025.www1.hp.com/ewfrf/wc/product?product=1128296&lc=fr&cc=fr&dlc=fr&lang=fr&tmp_track_link=ot_we/prodlink/fr_fr/1128296/loc:0&cc=fr
9- Open the Drivers / Software section, then select Windows Vista (32 or 64 bits) and Next
10- Open Driver - Product Installation Software and download the complete version available
11- Reconnect the printer connections to the machine when prompted by the system during installation
12- The printer should be recognized by the system
13- If problems >> Consult the Troubleshooting section in the HP Deskjet F 380 link mentioned above

Best regards

Hello;
Have you followed all the steps of the uninstallation and especially checked if there were any remnants of the previous installation of all the software for this printer? I think the best solution is to start a complete uninstallation again by following the procedure above and then carefully check for any traces before attempting the new installation: That is to say, return to the Forum.
Best regards

Hello;

If you're having issues with CleanUp Utility, you can disable your antivirus while installing, searching for, and removing the HP Deskjet F380 software if present. There is no risk >> Don't forget to reactivate it once you're done
Regarding vacations: I've been taking them for almost 6 years now, and I take them when everyone else goes back (Just kidding)
Best regards

I don't know if it's important, but when I go to the control panel, I have a printer called Deskjet F300, and another one with the same name but Copy1.

1-What is the brand of your computer?
2-If not HP >> You can uninstall everything that is HP regardless of the name
As mentioned above, after uninstalling the software, you need to browse the hidden files of Vista to remove any HP files related to the printer
See you!

To display hidden files, you need to:
1-Open the Control Panel
2-Folder Options
3-View
4-Check the small round box then Apply
See these 3 images
Image-1
Image-2
Image-3

As mentioned above, then browse the path
C:/Users/Owner (your name example Jacq...)/AppData/Roaming
Do the same in this path
C:/ProgramData/.............
and in these files you should find some HP .........
Don’t forget to put hidden files back by unchecking the small box to not show hidden files then Apply

Do not try to install the printer until you are sure everything is deleted

Have you managed to install CleanUp Utility by disabling your antivirus
A+

You didn't answer my previous question: Did you manage to install CleanUp Utility by disabling your antivirus?
That's the second thing to do after using Revo Uninstaller
Then you delete the HP from the hidden files and they go into the trash that you can empty
As for Sunday, it's not a big deal, the Forum is made for that
See you!

I hadn't read it well, I need to disable my antivirus, then I will delete it, my eyes have a bit of trouble reading.

impossible to disable it completely, !!!! I still get the same warning

As mentioned above, I advise you to first do this
1-Install and use Revo Uninstaller
2-Deactivate your antivirus and then install and use Windows CleanUp Utility
3-Reactivate your antivirus
4-Show hidden files and then navigate through the paths mentioned above to delete (Recycle Bin) everything related to HP printer..
Make sure to read the procedure written above carefully
See you!

You should not uninstall your antivirus, but simply disable it temporarily to allow you to download Windows CleanUp Utility if it is what's blocking you.
Have a good evening
A+

Windows CleanUp should indeed be in your programs but under the name Windows Installer CleanUp. If you want to launch it directly from the search bar (at the bottom left on the Windows logo), type msicuu and it will launch, and a window will open >> See this screenshot
and I think you should find something like HP ...
Before deleting this line with remove, come back to the Forum to confirm if it's all good
Catch you later

You're making a lot of progress!! >> You can delete everything related to HP. You highlight the relevant lines one by one and click on remove, and at the end, Exit
Have a good evening >> See you later. I'll be there tomorrow but only from 1 PM.

Hello;

Can you detach these 2 icons from the taskbar? What surprises me a bit is that you see 2 F300 printers in the control panel because, in principle, it doesn’t contain printers; they are usually in devices and printers.
Go to devices and printers, then right-click on each of the 2 printers and then remove the device.
See this screenshot.
Solution center is part of the HP software; where is it located and can you delete it?
To summarize a bit, you did do a remove on all the lines concerning HP with Windows CleanUp Utility and then exit to leave.
Do you know how to make and send a screenshot?
A+

To access devices and printers, click on the Windows logo (at the bottom left) and in the window that opens, you should see Control Panel and below that, you should have Devices and Printers (I personally have Windows 7, but Vista should be the same). Otherwise, type Devices and Printers in the search box at the bottom left, and in the window that will open, you should find the path.
As for Solution Center, you can delete it from hidden files.
For screenshots: No problem, we'll look at that whenever you want, but I think we should first resolve the printer issue.
See you later.

I've been having internet connection problems for a little while now.
You can delete everything because during the new installation, everything should be reconfigured.
Question: Do you have the installation CD for this printer for Vista?
See you!

The deletion is denied, the request is not supported!!!!

Okay for the installation CDs, we will do that from the HP site mentioned above (under Vista)
Have you uninstalled everything now?
See you later.

I think it's good but double check anyway ??
Restart the machine and try to perform a new installation following this link and follow the installation instructions mentioned above or below
9-Open the Drivers / Software section then select Windows Vista and Next
10-Open Driver - Product installation software and download the full version presented
11-Reconnect the printer connections to the machine when prompted by the system during installation
12-The printer should be recognized by the system
13-If problems >> Refer to the Troubleshoot a problem section in the HP Deskjet F 380 link mentioned above
A+

in clean up I just saw
all user }32 HP cio components installer 1

It's a remnant of the old installation that you can delete; Don't forget to restart the machine before trying to do the new installation
See you!

Good evening, I’m leaving you for tonight and I think tomorrow is May 1st, so we won’t be working. Let me know when we can get in touch again; I suppose you still have connection problems. Have a good evening and thank you again.
Best regards
Jacqueline

Good evening;
No problem for tomorrow from 2 PM. My internet connection has become good again so no more worries
See you tomorrow and have a good evening.