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TV lag or ghosting issue

Marco83 -  
Support Philips Posted messages 2396 Status Member -
Hello,

I just bought a Philips LED screen model 40PFL5206H with 100Hz PMR technology. My problem is as follows: when I play with the PS3, there is such a delay that it becomes unplayable! What should I do?

Thank you for your replies.

9 answers

  1. marc
     
    Hello,

    1-Yes, I am connected via HDMI to my PS3 with a 1.4 cable with gold or gold-plated connectors.

    2-The PS3 resolution of 1080p is the same as for the TV (reminder of the model 40pfl5206h 1080p full HD LED).
    2
    1. stewartia Posted messages 12469 Status Member 2 936
       
      Try in "Auto" mode on the PS3
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    2. marc
       
      what does that mean?
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    3. stewartia Posted messages 12469 Status Member 2 936
       
      The resolution on Sony goes into Auto mode.
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    4. marc
       
      I don't understand!
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    5. stewartia Posted messages 12469 Status Member 2 936
       
      In the video settings menu of the PS3, set the resolution to "Auto" mode.
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  2. stewartia Posted messages 12469 Status Member 2 936
     
    Try "True Motion" on low or off.
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  3. marc
     
    There is no true motion mode in the menus, making it impossible to disable or reduce this mode.
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  4. Support Philips Posted messages 2396 Status Member 554
     
    --
    Hello,

    To assist you, can you please provide the following information:

    1- Are you connected via HDMI or is your PS3 directly connected to your TV using another type of cable?
    2- Do the resolutions of the PS3 match the resolutions of your TV?

    Djetey-Social Media Webcare
    Philips TV
    @PhilipsCare_Fr
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    1. marc
       
      Do you have my answer?
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    2. marc
       
      Did you receive my reply, sorry?
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  6. Support Philips Posted messages 2396 Status Member 554
     
    Hello Marc,

    To better assist you, could you please provide me with the following additional information:

    1-Do you notice the delay only on FIFA 12 or also on other games?
    2-Do you play online or from your PS3?
    3-Can you specify the software version of your TV?
    For updating the software version of your TV, you can click on this link: https://www.philips.fr/c-p/40PFL5206H_12/5000-series-televiseur-led-avec-pixel-plus-hd/aide
    4. Please also ensure that the software version of your PS3 is up to date.

    Best regards,

    Djetey-Social Media Webcare
    Philips TV
    @PhilipsCare_Fr
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    1. marc
       
      1- I notice this lag with quick movements, FIFA 12, Battlefield 3, but the most bothersome is on FIFA.

      2- I play from my PS3 and online (the PS3 allows online play)

      3- Software version: TPM62E 2.20
      PQ flash version V0.07 110808

      My PS3 is up to date, and my problem is not unique; many players have this issue of motion blur with quick movements. Another point is that a clouding effect is quite pronounced on a black screen!!! Maybe I'm being too picky, but I had far fewer issues with my old Philips CRT monitor as well.
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  7. billy
     
    Hello, in case of a problem, it is advisable to set the TV to game mode, disable all image enhancements on the TV, such as Pixel+ etc., especially Natural Motion. This applies to all external sources that have their own image enhancement as well. If that doesn’t help, disconnect the TV antenna that may cause interference, and if all else fails, check for updates on the PS and then on the TV.
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    1. marc
       
      I've tried everything, but nothing works; my eyes will eventually get used to it...
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    2. marc
       
      I don’t think that unplugging the antenna can have an impact on the technical characteristics of the TV.
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  8. stewartia Posted messages 12469 Status Member 2 936
     
    Funny ideas. A TV is still a TV and the responsiveness in this range of products is not the best. Unplug the antenna?!!!! A PS3 just works, that's all there is to it.
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    1. marc
       
      I agree with you.
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    2. stewartia Posted messages 12469 Status Member 2 936
       
      To reduce the "clouding" effect, you can lower the backlight, adjust the brightness and contrast, and keep it at 60Hz. Finally, screens have varying levels of persistence; the so-called game mode is often useless. A well-calibrated TV is the solution; sometimes you can find settings made by people with a calibration probe online. What's interesting is Philips' response, which is completely off the mark.
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    3. marc
       
      The clouding effect is not annoying but well.... there is no way to adjust the frequency on this TV, I was sold on it being 100Hz but it's "false" 100Hz, I'm disappointed about that too. Anyway, salespeople are not what they used to be! Thank you for your response, I'm going to look around a bit and thank you for taking the time to search.
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    4. stewartia Posted messages 12469 Status Member 2 936
       
      In the manual, you'll find the HD Natural Motion Clear LCD 100 Hz settings; turn everything off or set it to low, same with the picture contour. For the backlight, set it to the lowest possible. Most TVs have these types of image correction settings, which generally have the opposite effect. Try cinema or standard mode, and if necessary, switch to custom mode, adjusting according to the setting you like the most.
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  9. Antoine - Support Philips Posted messages 70 Status Member 56
     
    Hello Marc,

    We sincerely apologize for the inconvenience caused by your TV.

    To better assist you, I encourage you to contact the Philips team of specialists who will provide you with all the
    necessary assistance at:

    01 57 32 40 50

    Monday to Friday 08:00 - 20:00
    Saturday 09:00 - 18:00

    Best regards,

    Djetey-Social Media Webcare
    France TV
    @PhilipsCare_Fr
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    1. Jijidarkfire117
       
      Hello Philips support, I have the same problem as Marc but mine is on the Xbox 360. How can I fix my issue?
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    2. Support Philips Posted messages 2396 Status Member 554
       
      Hello,

      If your TV is a Philips TV, could you please provide us with the model number so that we can assist you?

      Best regards,

      Djetey - Social Media Webcare
      Philips TV France
      @PhilipsCare_Fr
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    3. Jijidarkfire117
       
      Where exactly can I find the model number?
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    4. Jijidarkfire117
       
      serial no: ya1a1029003802
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    5. Jijidarkfire117
       
      0u or rather 40pfl3705d/f7 it's one of the two
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  10. Yoyo
     
    Hello, I have a big problem: my Thomson TV has a video lag. Let me explain: when I play, when I press a button, the TV responds 1 millisecond later... please!
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