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Medion E82005 Slide Scanner Software

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Laure -  
CCMclaude Posted messages 27560 Registration date   Status Contributeur Last intervention   -
Hello,

I bought the Medion E82005 slide scanner, but the software and installation manual are missing from the box. After contacting Medion, they are asking me for €23 to obtain the software!!! It's outrageous... Without the drivers, it's impossible to make the device work....
Can anyone help me figure out how to get this device working or possibly provide me with a copy of the software?

Configuration: Windows 7 / Firefox 3.6.18

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CCMclaude Posted messages 27560 Registration date   Status Contributeur Last intervention   741
 
Hello,
Didn't you have an installation CD for ArcSoft MediaImpression 2 in the package?

Contents of the package 
Please check if the delivery is complete and inform us within two weeks from the date of purchase if it is not. With the product you just bought, you receive: * Digital scanner * Cleaning brush * 2 slide holders * 2 negative film holders * Image processing software * User manual and warranty documents


It's your turn to react!

Best regards 
The superiority of IQ does not compensate for the mediocrity of the heart.
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Laure
 
No, I don't have any CDs in the box. Medion is asking me for proof of purchase in order to send me the CD, but the receipt has become unreadable.... But if all I need is the Arcsoft MediaImpression 2 software to make the device work, I might be able to download it online?
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CCMclaude Posted messages 27560 Registration date   Status Contributeur Last intervention   741
 
Return the receipt, as long as the printed date is legible.
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CCMclaude Posted messages 27560 Registration date   Status Contributeur Last intervention   741
 
The trial version (demo) is downloadable here: https://arcsoft-mediaimpression.fr.softonic.com/ but I don't know if you will still be able to use it after the trial period...
Apparently, there are very few features in this trial version.

PS
Another solution is to go back to the store with your receipt, the device, and the box to exchange it or get a refund.
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CCMclaude Posted messages 27560 Registration date   Status Contributeur Last intervention   741
 
The manual is here: http://www.medion.com/en/service/_lightbox/handbuch_details.php?did=9381

For the software|driver, look here https://forums.commentcamarche.net/forum/affich-20990474-pilotes-scanner-md-86289
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Laure
 
Thank you very much for your help! Everything works! :)
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