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Send an email from WORD

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René -  
 René -
Hello,
I am trying to send a document Word from the application using the save and send as attachment function and I get the following message: Word could not send the message due to a MAPI failure: unmanaged operation.

This started happening after an update. It was working very well before.

My default mail client is Outlook,

My email accounts are POP3.

Configuration: Windows 7 / Internet Explorer 9.0

1 answer

  1.
    keupon17 Posted messages 780 Status Member 99
     
    Have you tried uninstalling the latest updates that were installed?
    -1
    1. René
       
      In fact, the problem has been there for at least a month. There have been several updates since then.
      0
    2. keupon17 Posted messages 780 Status Member 99
       
      Uninstall the Office pack to see if the problem is indeed coming from the updates to check.
      0
    3. René
       
      I uninstalled the Office pack from January 13, 2012 (for Office 2010) and the problem is resolved. However, there are many changes made thanks to this update. Is it possible to isolate the issue to benefit from the other updates?
      Thank you for your quick and effective response!
      0
    4. keupon17 Posted messages 780 Status Member 99
       
      Yes, you can deselect the update in the Windows Update list if you know its title, of course.
      0
    5. René
       
      Thank you keupon17,
      here's what I did: I reinstalled the Office suite and this time, I found that I could continue to send emails directly from Word.
      Conclusion: probably the installation of the suite didn't go correctly the first time.
      Thanks again for guiding me towards the solution.
      0