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My computer does not detect my liveBox

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jonathan71 -  
Tobi86 Posted messages 450 Status Member -
Hello,

I bought a computer (HP Pavilion g series) and it can't detect my Orange LiveBox (but it detects other LiveBoxes) whereas my other laptop detects it just fine.

Can you help me? Because I admit I don't know much about computers ><

Thank you very much.

9 answers

  1. jonathan71
     
    It's all good, I have the internet. Once my computer detects the Livebox, I just need to connect it.

    Thank you very much everyone for your help :)
    4
    1. Tobi86 Posted messages 450 Status Member 59
       
      ok, good thing, don't forget to mark PB resolved ;)
      Have a nice evening =)
      0
  2. Tobi86 Posted messages 450 Status Member 59
     
    Hello,

    Do you have the latest livebox (the square one)?
    --
    Tobi.
    0
  3. jonathan71
     
    Hello,

    No, she is already a few years old.
    0
  4. Tobi86 Posted messages 450 Status Member 59
     
    Does she have 5 or 6 lights?
    --
    Tobi.
    0
  7. jonathan71
     
    Good evening,

    my Livebox is the Sagem from Orange with 5 lights. I can't get it to pair because my computer doesn't even detect it.. however, it detects others :(

    How can I change the channel on my Livebox? Or switch it from b/g/n to b/g?

    Thank you :)
    0
  8. Tobi86 Posted messages 450 Status Member 59
     
    Have you checked the channels on your livebox?
    --
    Tobi.
    0
  9. jonathan71
     
    Here is my computer now detecting my Livebox (I changed the channel of my Livebox to 11) but when I click on my Livebox to connect, it tries to connect automatically and tells me that the connection is impossible before I can even enter my Wi-Fi security key.

    Do I need to configure something else?
    0
  10. kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 157
     
    Hi

    Association or not, it doesn't prevent you from "detecting" the Livebox, it's more of an issue with the type of Wi-Fi (b/g/n) or the channel in the box (try 10 or 11)
    -1
    1. ctxlp2002 Posted messages 4814 Status Contributor 1 182
       
      Well spotted! I had, once again, read hastily!!!
      0
    2. kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 157
       
      Only those who never participate never miss anything.

      Best regards
      0