View original (French)

My computer does not detect my liveBox

Solved
jonathan71 -  
Tobi86 Posted messages 450 Status Member -
Hello,

I bought a computer (HP Pavilion g series) and it can't detect my Orange LiveBox (but it detects other LiveBoxes) whereas my other laptop detects it just fine.

Can you help me? Because I admit I don't know much about computers ><

Thank you very much.

9 answers

Answer 1 / 9
jonathan71
 
It's all good, I have the internet. Once my computer detects the Livebox, I just need to connect it.

Thank you very much everyone for your help :)
4
Tobi86 Posted messages 450 Status Member 59
 
ok, good thing, don't forget to mark PB resolved ;)
Have a nice evening =)
0
Answer 2 / 9
Tobi86 Posted messages 450 Status Member 59
 
Hello,

Do you have the latest livebox (the square one)?
--
Tobi.
0
Answer 3 / 9
jonathan71
 
Hello,

No, she is already a few years old.
0
Answer 4 / 9
Tobi86 Posted messages 450 Status Member 59
 
Does she have 5 or 6 lights?
--
Tobi.
0
Answer 5 / 9
ctxlp2002 Posted messages 4814 Status Contributor 1 182
 
Hello,
the famous "pairing": https://assistance.orange.fr/livebox-modem/toutes-les-livebox-et-modems/installer-et-utiliser
0
Answer 6 / 9
jonathan71
 
Good evening,

my Livebox is the Sagem from Orange with 5 lights. I can't get it to pair because my computer doesn't even detect it.. however, it detects others :(

How can I change the channel on my Livebox? Or switch it from b/g/n to b/g?

Thank you :)
0
Answer 7 / 9
Tobi86 Posted messages 450 Status Member 59
 
Have you checked the channels on your livebox?
--
Tobi.
0
Answer 8 / 9
jonathan71
 
Here is my computer now detecting my Livebox (I changed the channel of my Livebox to 11) but when I click on my Livebox to connect, it tries to connect automatically and tells me that the connection is impossible before I can even enter my Wi-Fi security key.

Do I need to configure something else?
0
Answer 9 / 9
kaumune Posted messages 22603 Registration date   Status Contributor Last intervention   5 157
 
Hi

Association or not, it doesn't prevent you from "detecting" the Livebox, it's more of an issue with the type of Wi-Fi (b/g/n) or the channel in the box (try 10 or 11)
-1
ctxlp2002 Posted messages 4814 Status Contributor 1 182
 
Well spotted! I had, once again, read hastily!!!
0
kaumune Posted messages 22603 Registration date   Status Contributor Last intervention   5 157
 
Only those who never participate never miss anything.

Best regards
0