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Blackberry 9900 won't turn on, red light is on.

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sarhaaah -  
crapoulou Posted messages 28002 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,
My Blackberry 9900 won't turn on when I plug it in; the red light is flashing but it doesn’t turn on. Do you have any techniques to fix it? Thanks in advance :)

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4 answers

  1. sarhaaah
     
    Please help me!!!!!!! :(
    4
  2. Eva_BB Posted messages 16 Status Member 5
     
    Hello!
    So... this has happened to me too and actually, it's a problem with Blackberry (one of the only ones, by the way!) the battery acts up a bit sometimes...
    For this, I recommend you take the battery out of the phone, blow on it a bit to remove any dust that may have settled on it, then put the battery back in and charge the phone. You should normally be able to turn it on...
    I hope my answer helped you :)
    Best regards,
    Eva_BB
    2
    1. Jean
       
      Thank you, it's nice of you to have replied (you're the only one)! This stresses me a bit because I have a lot of personal documents on my Blackberry. Thank you.
      0
    2. Eva_BB Posted messages 16 Status Member 5
       
      OH! but you're welcome! You know, I was stressed too because I got it for Christmas (knowing it costs quite a bit!) and I couldn't get it to turn back on! Fortunately, it got sorted out because I found the solution ;)
      0
    3. kuluc
       
      I encountered this problem twice; the red light kept turning on. I tried blowing on it, but nothing worked. I sent it back to Orange's customer service for an exchange, which they did. Now I’m wary of using this phone because with my 9700, I never had a single problem like this.
      0
    4. Aude
       
      Hi, I'm currently facing the same issue! I can't restart it, I've removed the battery, blown on it, but nothing works, it won't turn on anymore :-(
      0
  3. Jean
     
    I'm experiencing the same problem as you, Sarhaah. Moreover, it happened to me on the evening of December 31st. If someone could provide us with information, that would be nice?
    Thanks in advance. Please.
    1