My PC keyboard is not working anymore! Where does the problem come from? Solved/Closed

Question

Hi everyone!  Since this morning, when I opened my PC (it was in hibernation), my laptop keyboard is no longer working!!! In the device manager, it says it’s working properly, but there's no response to typing!!! Does anyone have any idea where the problem might come from?

Michel LATOUFFE · Accepted Answer

@@ HUG ! @@  You need to go to power options in start/settings/control panel.   If that doesn't work: https://forums.commentcamarche.net/forum/affich-1345311-clavier-bloque-que-faire#8   Please do what I write, answer my questions, and let me know if the problem has been resolved. Thank you very much in advance! ;)

Sara · Answer

Thank you very much for the info. It seemed very strange to me as a solution (removing the battery, pressing the power button, putting the battery back), BUT IT WORKS!!!  Thank you very much!!!

roody · Answer

Hello everyone, I have a Sony Vaio PCG-GRV516G, I'm changing computers and giving this one away. While trying to clean up the files a bit, I realized that my keyboard and touchpad are no longer working. Do I need to download drivers for that or something else...? Thanks in advance if anyone can give me some information. roody

c_moi hi hi · Answer

slt I tried the trick with the battery but the keyboard still doesn't work, what should I do??? Thanks in advance

c_moi hi hi · Answer

Hi I've tried the trick with the battery but the keyboard still doesn't work, what should I do??? Thank you in advance

raven · Answer

Hello,  hi everyone, I have a big problem. I'm currently typing with the virtual keyboard because my keyboard is not working anymore. My laptop is only two weeks old. Please help me, thanks in advance.

raven · Answer

Hello, hi everyone, I have a big problem I'm writing with the virtual keyboard because my keyboard doesn't work anymore my laptop is only two weeks old help me thanks in advance

soufix · Answer

Hi, if you give me your computer I would be interested.

pierrebdn · Answer

Hello, on the Acer Aspire 3003WLMi laptop belonging to my daughter, the following happens: from time to time on startup, the keyboard becomes unresponsive and the PC slows down; in fact, when a password is required, we are unable to type it in. After multiple attempts, including a complete reinstallation of XP, I notice that the laptop slows down when the battery is connected, even though the PC is plugged into the mains. Basically, the PC works perfectly well if I plug it into the mains and remove the battery. The laptop is about 2 years old and apparently the battery is almost dead, as it doesn't seem to hold a charge. So, is it possible that a defective battery is causing these kinds of problems? Thank you in advance for your response and any suggestions you may have.

simorfus · Answer

Hello everyone, here is my problem: I have a HP Pavilion dv4000 laptop, I'm having trouble using my keyboard, as it only works sometimes. At first, I thought it was a system issue, so I formatted it, but the problem persists even after the formatting. The computer occasionally makes unfavorable sounds when I open a folder or an application (the BIOS sound). Even the mouse behaves strangely; a double-click means (right click + properties), so I see the properties of the folder instead of opening it, but the big problem is with the keyboard. Thank you in advance for suggesting a solution.

SYLVIE · Answer

Hello everyone! I have an ACER Aspire 3003LMi laptop that I've had for about two and a half years. The keyboard is unresponsive and the touchpad as well. I can't even turn off the laptop any other way than by pulling the plug. The battery is completely dead. (The battery originally had a lifespan of only 1 hour and 30 minutes) I'm currently working on my final project and really need this computer. Have you found a solution? I understand that the problem might come from the battery. Do I need to buy a new one? Do I have to buy an ACER brand battery? Thank you in advance for your help and response.

patmart1 · Answer

Hello same problem on my Acer laptop! neither the keyboard nor the touchpad are working, and at startup, I'm stuck on the login screen; an external mouse doesn't give any results either. Does anyone have any idea? Thank you in advance.

scar90 · Answer

Hi, I have the same problem with a Packard Bell laptop.

e2mars · Answer

Hi everyone,   I also have a problem with my keyboard.   Let me explain, I have a VGN-FZ21M Sony Vaio laptop, running Vista.   Since yesterday, for some unknown reason, after a mishap, my keyboard is behaving oddly on certain keys.   It works as if there is a numeric keypad like on a desktop keyboard.  The ? is 0  The J is 1  The K is 2  The L is 3  The U is 4; The I is 5; The O is 6;  and the 7, 8, and 9 are in their places, but I can't type è or _ or ç.   There is another anomaly as well with the ^¨ key which functions as Enter.   And yet I am in French language mode, Windows states that the driver is functioning normally, and updates do not help at all.   If anyone understands my problem, thank you very much in advance.

Joebygood · Answer

Good evening everyone, I have a problem with my laptop. The keyboard is not responding, and when I press a key, it makes a sound, but does not display the letter pressed. However, if I hold the key down for a few seconds, the letter appears, but it’s as if I am trying to open a program and a list of folders appears instead of the letter I pressed. I’m not sure if there’s a lock on it, but there is voice search. Thank you if you can help me, best regards to all, thank you.

SLIM · Answer

Good evening, I have the same problem as you.... Before buying a new PC or changing the battery, it would be really helpful for me to know if your problem has been solved and if so, how. While waiting for a response from you or from another user, thank you for everything... See you soon.

Ptilionfou · Answer

Press the 'Num Lock' key on your keyboard. I just helped my mom who was having the same problem ;-))

Ptilionfou · Answer

Pardon => The answer was for e2mars. I thought my answer would appear below his question.

Xavier · Answer

In my opinion, everyone's issue lies in a battery problem. It would be interesting to test with a new battery since it runs very well on AC power. I am currently repairing an Acer Aspire 3003Wlmi and I have the same problem as you: the keyboard and touchpad do not respond when the battery goes below 3% (critical threshold). My conclusion is: since this laptop is 2 and a half to 3 years old and the battery does not charge beyond 4%, there can only be a problem with the battery... I hope to acquire a new one to test it and share the results with you! Don't hesitate to ask if you have questions...

Yep · Answer

Amazing the battery trick! I arrived here for the same issue, I took out and put back the battery and bingo: everything works again! Thank you very much for the info Romystuta :)

Xavier · Answer

Here I have more or less a solution! lol Actually, the problem really comes from the battery... Once the battery indicator turns to green (which means it’s no longer at a critical level), the touchpad and keyboard no longer respond or respond very little. The solution is to run the laptop without the battery, just plugging it into the mains. But then it's not really a laptop anymore, you might say? Because the laptop has to stay plugged in, which leads to clutter from the power cable! Well, it’s either that or buy a battery that costs about €88. There you go, if you have any questions, don't hesitate. See you! Xavier

lolie · Answer

Here I have a portable Acer laptop that starts up fine, I get to the user account page, but my cursor doesn't move so I can't do anything.  Help, what is the problem??

xavier · Answer

Remove your battery and plug in the power cord WITHOUT THE BATTERY... If it works correctly without the battery, then it's dead!! I had exactly the same problem, and the solution is to run it solely on electricity without the battery or buy a new battery that costs around €80 to €90 for an Acer 3003 WLMI.

shasha · Answer

Hello, I bought an Acer ASPIRE 1642ZWLMI laptop, and the problem is that my keyboard isn't working. When I remove the charger and wait for it to discharge, I plug the charger back in and it works. I would like to know why this happens.

xavier · Answer

I think it's your battery that is dead... Read what I wrote above... I noticed that the battery was dead because it couldn't charge more than 4% or 5%... Check that, but if your laptop runs perfectly without the battery, the problem obviously comes from it...

zylka · Answer

I want to share my "discovery" with ALL of you...  The history of the battery seems to me to be just a pretext, let me explain:  It seems that you all have a key named Fn which allows you, in this case, to change the sound and other possibilities.  I noticed that by pressing Fn and, for example, O, I no longer get 6 but rather a o. I then tried to hold down Fn and press the Num Lock button, and there, oh miracle!! Everything was back to normal.  PS: I am a beginner in computers, this technique works for me, I can't do anything else for you.

Xavier · Answer

Lol, if you can type a 6 or an O, it means your keyboard is responding, while the title of the topic is "Laptop keyboard not responding." It's certain that if you start your PC with Fn, which actually means function, you'll only be able to use the keys related to Fn... It's like starting your PC with CapsLock on; you'll write everything in uppercase! Lol, there's no magic! In fact, your problem isn't the same as others, and it seems to me that this solution was already provided on page 1, if I'm not mistaken... A+

charlene38 · Answer

My little cousin spilled soda on the keyboard, and now my "return" key (for deleting) is very hard to press and very slow to come back up... What should I do? Can the keyboard be removed and cleaned? HP Compaq 6715b laptop. Thank you for your responses.

Vash78 · Answer

Hello, I'm fed up!!! I have the same problem as everyone here, the keyboard is not working on my HP Pavilion laptop. I've tried removing the battery as mentioned here, but nothing works, help!!!!!!!

Xavier · Answer

You might not have the same problem as others because removing the battery and connecting it to a power source worked for an ACER Aspire 3003LMi, so the solution and the problem are certainly not the same... Does your keyboard not respond at all from the start or does it work until a certain point? Try to explain your problem if possible; it will be easier to find a solution... See you!

nïnouch09 · Answer

Hello everyone!!! Well, I found out how to make the keyboard that was glitching work... thanks to ptilionfou!! You just have to press F11 for a few seconds!! It worked for me, but my keyboard was working, for example: m=- u= left o= right all the others starting from U J ? weren’t giving anything.. etc... but there’s still a problem... now the right and left keys aren’t working as well as the touchpad, I can’t use the mouse from the touchpad anymore!!) the lock shift and the Windows key (on the left) aren’t working either...!! if someone has any idea...

kimi67 · Answer

Hello, I have a problem with my Compaq laptop. I can't take a screenshot. I've already tried the usual keys: print screen but it doesn't work. The print screen key is on a key with a circle and the sys key is on the key next to it. Even pressing both keys at the same time doesn't work.  Can you help me? Thank you.

aamirr275 · Answer

I've done what I had to do, I removed the battery, I pressed the power button, it restarted but nothing happens, please respond to me quickly, thank you... p.s. I have a Compaq Presario CQ60.

jemi · Answer

Hello, I have an ACER Aspire 5715Z and as you can see, the keyboard is not working anymore, the touchpad works as well as the indicators. I tried removing the battery, but it didn't work on this laptop help thanks

patou · Answer

I'm having the same problem, an Acer Aspire 5100 that's 2 years old, the keyboard isn't responding at all   It starts up asking me to press F2 or F1 but nothing happens   I sent it to Acer, they gave me a quote of 468.56, saying it was my motherboard, pff, what nonsense since it starts up recognizing my HDD and also the card so of course I refused the quote and got my laptop back, but what can I do to make this damn keyboard work? I think it's unplugged but I can't see how to replug it   Thank you for shedding some light on my situation

liloloo · Answer

for those who need to replace a broken keyboard if it is one of these:  Acer ASPIRE 1670 SERIES • Acer ASPIRE 3100 • Acer ASPIRE 3600 • Acer ASPIRE 5030 • Acer ASPIRE 5100 • Acer ASPIRE 5500 • Acer ASPIRE 5500Z • Acer EXTENSA 5510 • Acer TRAVELMATE 5210 SERIES • Acer TRAVELMATE 5510 SERIES  sell me a few key mechanisms from the broken one!! the dog ran over the keyboard, which didn’t like at all, I have one key broken...I will also pay for shipping costs of course...  leave me a post here... thank you in advance

Aurelia · Answer

Hello, I have a problem with my computer. The keyboard and touchpad are not responding. I tried removing the battery and restarting, but nothing works. I don't know what to do; my computer is unusable. Could you tell me if it's possible to reboot it without the keyboard? Thank you. Or if you have another solution, I'm open to that as well. The model of the computer is Acer (of course) 3651WLMi  Thank you for everything.

nonym · Answer

Good evening everyone I currently have a Toshiba Satellite and I'm having issues with my keyboard, nothing is responding not even to access the BIOS; I have tried all the methods (including reinstalling the system from Windows XP to Vista). What I've noticed: when I disconnect all the power and reconnect, the green light of the "Caps Lock" key glows very faintly and gradually turns off. Furthermore, when I go to the on-screen keyboard of Windows and click on the "Caps Lock" key it lights up normally on my keyboard =_=" (it’s enough to drive you crazy) Thank you in advance for your help.

cachoudu77 · Answer

Voici la traduction :

"Here is my computer, it was in sleep mode and suddenly got stuck and I can't turn it on anymore. It shows a light with a padlock and a 1. Please help me :("

trouby · Answer

Hi everyone. I think I have a problem with my laptop's keyboard and mouse. They aren't responding at all. So for now, I'm using the virtual keyboard and a USB mouse. I've formatted, reinstalled Windows... nothing works. My drivers are fine.  No solutions.  Thanks for your help.. Peace hyyy

Max la Godasse · Answer

Hi everyone,  I have a nice problem with my girlfriend's laptop, a Toshiba MX40 with XP. I just formatted the PC due to viruses, reinstalled everything, and then shut down the computer. Two days later, when we turned it back on, the keyboard is not responding anymore. Only the touchpad lock light is on (which is normally activated with Fn+F10), and it works. None of the keys work except when I type: W+Q then Q < appears and the light goes off W+Q+A then A appears W+Q+Z ---> Z and all the letters appear except B and N I tried removing the battery as mentioned in other threads, but it didn't work. I reinstalled the keyboard driver, but that didn't help either. Do you have a solution?

aliiiiii · Answer

Salut, j'ai un Acer Vista Extensa 7620 et mes touches de clavier écrivent plusieurs lettres (par exemple : s => sx). J'ai déjà vérifié dans les "langues", mais ça ne semble pas être le problème. Je ne sais plus quoi faire, aidez-moi SVP...

kas · Answer

Bonsoir, j'ai un problème avec mon clavier. En fait, si j'écris "j", ça donne ça : "7", "ca" "5Y7". Aidez-moi, s'il vous plaît.

Sim · Answer

It's magical, the drum trick! :D

guio · Answer

Arrow up then NUM and it's usually resolved!

saraty · Answer

Please, I have a problem with my laptop; when I type, the letters appear as numbers. Could you please tell me where the problem is? Thank you!

nadine · Answer

Certain keys on the laptop keyboard are not working or are doubling up with other keys! SOS what to do, the laptop is brand new!

FullDessin · Answer

Hello, I have my laptop whose keyboard is not working, my battery is dead, so I am always plugged in, it hasn't worked when the plug was unplugged. I am using a Packard Bell running Windows XP, please help me, thank you.

lafleur88 · Answer

The keyboard on my laptop, when I press the caps lock key, the entire keyboard stops working and when I press ctrl, it beeps. What should I do? It's brand new.

lafleur88 · Answer

help me please

rekinu · Answer

Hi everyone, I'm having the same issue with a VAIO PCG-FR 315M. Let me explain, when I start it up, it's as if the "Alt" key on the keyboard is stuck... I tried to do a complete restore (factory reset) but nothing, I changed the HDD then tried to reinstall Windows, still nothing... I can't even finish the reinstallation because the keyboard is unresponsive... PLEASE HELP!!!!!

Jolan · Answer

Holding down the left Shift key for 10 seconds will disable the keyboard lock.

hadjerkerm · Answer

I removed the battery and only used the charging wire, and it works even after replacing the battery; it still works.

Didier22 · Answer

It works by removing and reinserting the battery!!! Thank you soooo much!

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