Laptop Toshiba keyboard not responding

love-nael Posted messages 7 Status Membre -  
 manoucath -
Hello,
For the past two days, my keyboard has been unresponsive on Windows, let me explain;
When I turn on the PC, it offers me the option to start normally or in safe mode, the keyboard works, but once I'm on Windows, it stops working, the num lock key doesn't turn off either. I've tried both startup modes 'normal or safe mode' but nothing helps,
The drivers are up to date according to Windows. Could I have accidentally done something to the keyboard that would have blocked it? My son often messes with the keyboard, by the way.
However, I know how to use the built-in mouse and the on-screen keyboard,
My PC is a Toshiba Satellite L550-13K. (laptop)

Configuration: Windows 7 / Internet Explorer 9.0

5 réponses

Masoxtoxic
 
You tried to do this:

remove the charger from your laptop
remove the battery from your laptop and wait for 10 minutes
put the battery back
press and hold the power button for 20 seconds
44
Claude
 
Mr. Miracle THANK YOU VERY MUCH!!!!!!
0
laurent
 
Thank you, Mr. Magician!!
0