Printer issues or CUPS!!! Solved

Question

Hello, I can no longer print, here is the message found in /var/log/cups/error_log:
[10/Aug/2011:14:48:47 +0200] [Job 584] The Printer cannot communicate with the computer.
Could someone please indicate where, or in which file I could find more precise information, a more complete log file for example, or a procedure to debug in order to locate the problem?
Thank you for your responses.

Configuration: Linux Mandriva / Firefox 3.6.17

vieux-penible · Answer

Hello,
You are indeed part of the printer group, you haven't made any modifications or system updates since the last time you printed?
Have you checked that it's not unplugged (USB or Ethernet, at both ends of the cable)?
Can you test the printer on another PC or with a different OS on this PC to see if it's not broken, or test your PC with another printer?
If it's USB, can you plug in another device to the port to see if it works?
All these steps are to try to distinguish between a hardware problem and a software problem.
Good luck with your troubleshooting.

zatox · Answer

Hello old pain-in-the-ass, I don't find you too annoying at all!!!! First, thanks for your response, I'll try to answer your different questions, but know one thing, my problem is random and what could be more problematic than randomness in computing?!!!!!
Before explaining my issue, this morning I printed several pages and then at some point it stopped, it wouldn’t print anymore, I was in the middle of printing a mail merge on several sheets, and then suddenly the printer stopped!!!! So what I did was shut down the computer, restart, go to /dev/usb and set chmod 766 on hiddev1 and lp0, see below:

[root@localhost usb]# pwd
/dev/usb
[root@localhost usb]# ls -l
total 0
crwxrw-rw- 1 root root 180, 1 2011-08-11 10:58 hiddev1
crw-rw---- 1 root root 180, 2 2011-08-11 11:09 hiddev2
crwxrw-rw-+ 1 root lp 180, 0 2011-08-11 10:58 lp0
[root@localhost usb]#

I noticed that when the printer was working, if I did a restart of the computer, hiddev1 and lp0 in /dev/usb were not set to rw for other users. So I did a chmod 766 on hiddev1 and lp0 and then the printer works but unfortunately not always, it’s random that’s why I wanted to see if it was possible to trace what’s happening because in the file /var/log/cups/error_log I have messages like: the printer does not communicate with the computer!!!!!!!! but why the printer can’t communicate with the computer I don’t know where I can find that out.
So you see, since my problem is random, it answers several of your questions since sometimes it works and sometimes it doesn’t.
When you ask me if I am part of the printer group, at home it should be the lp group? I am not part of the lp group but since all users have rw access to lp, do I still need to join the lp group?
To finish and answer your last question, I think it is indeed a software problem, moreover my printer works under Windows and under Mandriva randomly, but apart from this Lexmark X2670 printer problem under Mandriva, I still prefer to stay on Linux and never return to Windows.
Thanks for your response, I hope you understand all my ramblings and if you can give me a clue, thanks again for your help.
I am modifying this message to add this, about 40 minutes ago, I sent a file to print, it didn’t come out, I canceled the print job that was 38 minutes old exactly, I restarted the print and it worked, surprising right?!!!!!!!!!!!! I didn’t touch anything, so it really is sometimes I see you sometimes I don’t!!!!!!!!!!!!!!
That’s why a precise trace of what’s happening could help me if I could compare a trace when it works and one when it doesn’t, but I don’t know how to do that kind of trace.

vieux-penible · Answer

Hi,
Indeed, it’s less obvious than it seemed from the first message.
And I don’t have my computer at hand to do tests.
You can join the lp group, even if it doesn’t solve the problem, it won’t create any others.
Have you always had this problem, or did it appear well after the installation of the printer?
Are you directly connected or are you using a print server?
CUPS generally offers several drivers (including a recommended one) for a printer, have you tested another one?
Does the problem occur for all types of documents or just for large volumes (spooler issue)?
I don't use Mandriva, did you use the configuration center of the distribution or the CUPS localhost interface?
Just for the record, I had a problem once with a USB1 cable on a USB2 hard drive; small files went through, but the large ones failed. However, I doubt that's the case, it would also crash with Winwin.
No other questions for now; I hope other contributors will have some (and good ones).
See you later.

zatox · Answer

OK, hello again and thank you for your reply. Well, I’ll try to answer your questions:
1) Have you always had this problem or did it appear long after installing the printer?
I have always had this problem; when I bought this Lexmark X2670 printer, I asked the seller to check if it worked under Mandriva, and he answered yes, but I think it's rather no. Indeed, if you go to the site http://www.openprinting.org/printers, you select Lexmark model X2670, it responds with this:
Black & White inkjet printer, this is a Paperweight, with here 1 penguin crossed out and that is, according to what I have read, a very bad sign. So you might ask me why persist if this printer is not recognized by Mandriva; here's a part of the answer.
The thing is, after buying this printer, I managed to get it working, and since I am stubborn, I wanted to persist, thinking that if it had worked once, why wouldn't it work all the time? And that’s when I realized what I mentioned above, which is that every time I restart the computer, in /dev/usb, I have hiddev1 and lp0 for which the rights for other users are not set. So by doing chmod 766 on hiddev1 and lp0, the printer started working, and I thought it was all good. Unfortunately, it's not always good. An example that will answer your next question:

2) Does the problem occur for all types of documents or only for large volumes (spooler issue)?
No, the document I am currently trying to print is a .odt, so text on a single page, which is very light, and at the moment it’s not working, but I think that after a restart it might work!!!

3) Are you directly connected or are you going through a print server?
CUPS generally offers several drivers (including a recommended one) for a printer; have you tested another one?
Well, I admit that I have a problem answering that because I installed the following driver: lexmark-inkjet-08-driver-1.0-1.i386.rpm.sh and after that I can see my printer in CUPS. If I delete my printer from the Mandriva control center, it is also deleted from CUPS and vice versa. So I think I go through CUPS, but maybe you know a command that would allow me to be sure, and maybe if I uninstall this driver, I could see what happens because right now it’s a bit confusing; what do you think?
Well, I hope it’s somewhat clear. I would really like to get this printer to work normally under Mandriva even if it’s not planned; there are times it works and other times it doesn’t!!!!
Thank you again for your help.

vieux-penible · Answer

Good evening Zatox,
It really smells like a driver problem, ouch.
Personally, I install and manage my printer via:
http://localhost:631/
For administrative tasks, you need to log in as admin:
root + administrator-password.
Your printer doesn't appear in the list, sorry.
Googling a bit, I saw that you are far from alone in this situation.
Just in case, have you been to this address:
https://forum.malekal.com/viewtopic.php?t=24080&start=
Towards the end of the discussion, a ppd file is suggested for controlling the device via cups (which doesn't exempt you from reading everything, it's interesting to compare experiences and they also talk about using cups).
Another one who succeeded:
https://forums.fedoraforum.org/showthread.php?257176-Lexmark-x2670-not-working
If you are the same Zatox as the one in this message:
https://forums.commentcamarche.net/forum/affich-20556519-pb-installation-imprimante-lexmark-x2670
you had used a driver for Mac OsX, you must have corrected that, I think.
Good luck

zatox · Answer

OK old-pain-in-the-neck, I took a look at the first link you mentioned, it seems very interesting, I’m going to dive into this stuff, but I need to be away for a few days so I’ll repost afterward to say if I made any progress. I also downloaded a ppd file a while ago, I need to check that out too. Regarding your question about whether it's the same zatox, yes of course, but for the driver I didn't see that it was a driver for Mac OSX, but I might have misread it seems to be for Red Hat, well I’ll look into all that and post as soon as I reach any conclusion. Thanks again for your help.

zatox · Answer

Hello, I'm back; I just did the operation mentioned in the first link, but it's still the same; it doesn't work, at least not every time. However, I have a message in the file /var/log/cups/error_log which is as follows:
Hint: Try setting the LogLevel to "debug" to find out more.
I'm not very good at English, but I understand that it probably means:
Hint: Try setting the LogLevel to "debug" to find out more.
So what I would like is to set this LogLevel, which I think should be a trace, but I don't know how to do it. If someone has an idea, please let me know.

vieux-penible · Answer

Hello, /etc/cups/cupsd.conf ninth line, modify: LogLevel warn to LogLevel debug

zatox · Answer

Hello again, thanks I'll try this right away and keep you updated on the progress!!!

zatox · Answer

Well, I just looked at my file /etc/cups/cupsd.conf, here it is:
LogLevel Info
SystemGroup lp
User lp
Group lp
TempDir /var/spool/cups/tmp
Port 631
Browsing On
BrowseAddress @LOCAL
BrowseDeny All
BrowseAllow @LOCAL
BrowseOrder Deny,Allow
<Location />
Order Deny,Allow
Deny From All
Allow From 127.0.0.1
Allow From 192.168.0.7
Allow From @LOCAL
</Location>
<Location /admin>
AuthType Basic
AuthClass System
Order Deny,Allow
Deny From All
Allow From 127.0.0.1
</Location>
ServerName 192.168.0.7

I don't have any of what you said on the ninth line, I only have the first line LogLevel Info. Should I replace this first line with LogLevel Debug? If so, I will back up cupsd.conf and then make the change, but afterwards, where do I retrieve the trace? Maybe in /var/log/cups/error_log?
Thank you for your response.

zatox · Answer

Re for your answer, yes for both, so I'll take the necessary steps for the rest. When you talk to me about the network, I'm a bit stuck; when you mention a router, I can't tell you if I have one between my PC and the printer. Can you tell me a bit more about that? I'll do the manipulation in a moment and I'll post back. Thanks for your help.

vieux-penible · Answer

Re,
Well, I need some details here.
How is your internet connection set up, via a modem-router combination, a "box," a shared network, through wired connection or wifi?
And your printer, is it connected to your PC via USB, Ethernet, wifi, or are you using a print server?
If you are connected to the internet via Ethernet (with a cable between your PC and a box connected to the phone network), what does this command give (as root, so su or sudo)
ifconfig eth0

Modification at 21:03:
I'm cutting the connection due to a storm too close for my liking.
Catch you later.

zatox · Answer

OK, I'll respond to the best of my ability. The internet connection is established via a box, specifically a Neufbox, with an Ethernet cable between the PC and the box. My printer is connected to my PC via USB. Regarding the print server, I don't know. If CUPS is what you call a print server, then I think yes. A bit further down, I'll give you some indications on this. Next, the command ifconfig eth0 produces the following:

[root@localhost robert]# ifconfig eth0
eth0 Link encap:Ethernet HWaddr 00:24:8C:0D:3B:40
inet addr:192.168.1.20 Bcast:192.168.1.255 Masque:255.255.255.0
inet6 addr: fe80::224:8cff:fe0d:3b40/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:11666 errors:0 dropped:0 overruns:0 frame:0
TX packets:12102 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 lg file transmission:1000
RX bytes:8285481 (7.9 MiB) TX bytes:1931288 (1.8 MiB)
Interrupt:28 Base address:0x4000

[root@localhost robert]#

Um, I don’t understand everything that means!!!!!!!!!

Then here are some things that are happening that might help you better understand my problem:
When I want to reinstall my printer, I start by removing the 2 printers that appear in MCC (and yes I have 2 printers in MCC while during installation I only aimed to have one!!!! I don't even know why). Here’s the message I get after deleting a printer: CUPS server error An error occurred during the CUPS operation: “client-error-not-found”.
If instead of deleting the printer through MCC, I go through CUPS (http://localhost:631), after deleting the printer I get the following message: Error:
The printer or class was not found.

I don’t know what we can conclude from this, but in both cases, these are still somewhat curious messages that may indicate that not everything is clean, what do you think?
Well, that’s it for now, or rather not quite, I also wanted to tell you that it's nice of you to try to help me, but if it poses too much of a problem for you, don’t hesitate to tell me, otherwise, it helps me a lot because it also allows me to progress in Linux, and I’d really like to know the end of the story about why sometimes it works and sometimes it doesn’t, and all that randomly.
@+ and thanks again.

For your information, I’m putting below the result of ifconfig -a, I don’t know if it will help you, but well, who can do more can do less:

[root@localhost robert]# ifconfig -a
eth0 Link encap:Ethernet HWaddr 00:24:8C:0D:3B:40
inet addr:192.168.1.20 Bcast:192.168.1.255 Masque:255.255.255.0
inet6 addr: fe80::224:8cff:fe0d:3b40/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:14890 errors:0 dropped:0 overruns:0 frame:0
TX packets:15779 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 lg file transmission:1000
RX bytes:10050481 (9.5 MiB) TX bytes:2500091 (2.3 MiB)
Interrupt:28 Base address:0x4000

lo Link encap:Local loopback
inet addr:127.0.0.1 Masque:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:11627 errors:0 dropped:0 overruns:0 frame:0
TX packets:11627 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 lg file transmission:0
RX bytes:744723 (727.2 KiB) TX bytes:744723 (727.2 KiB)

sit0 Link encap:IPv6-in-IPv4
NOARP MTU:1480 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 lg file transmission:0
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

[root@localhost robert]#

vieux-penible · Answer

Hello,
I also don't see why there are two printers, but it could lead to misrouting errors.
Personally, I would uninstall the printer (both of them), remove the configuration files, and possibly (if really upset) do a complete removal and reinstallation of CUPS and then try to install the printer only via localhost:631 using the PPD (https://forum.malekal.com/viewtopic.php?t=24080&start= ) as the configuration file (instead of the driver since there isn't one).
Forget about the MMC (Mandriva Configuration Center?) for now; it probably just serves as an intermediary for CUPS. If there’s really no way to do it with CUPS alone, you can always go back to it later.
The print server I was talking about is a box that you put between the printer and the network so that multiple computers can use the same printer without mixing up the files. But with direct USB, you’re not concerned.
Did /var/log/cups/error_log not yield anything interesting?
You are indeed behind a router, which is your box. When you did ifconfig your IP was 192.168.1.20 and I really don't understand where this 192.168.0.7 is coming from in your /etc/cups/cupsd.conf file; it's not in the same range (192.168.1.n and 192.168.0.n), and by the way, why it’s there since the printer is not on the network.
Just in case, if your box allows it, set it to always have the same IP.
If it supports that, it's called an address reservation; you give it your MAC address (00:24:8C:0D:3B:40) and tell it to reserve an IP for you (like 192.168.1.20). Do this before reinstalling the printer; I don't know if it will help, but it won't hurt.
Sorry for not being more specific, I’m discovering CUPS at the same time as you, actually 8-( but I’d really like to understand too :-).
I wonder if there's indeed a permissions issue lurking beneath this (cf your post from August 11, 2011 at 11:39).
Good luck, see you later.

zatox · Answer

Hi, well I just did the manipulations as you instructed, that is to say I first went into the administrator of my Neufbox, I went to the network tab (I'm detailing a bit because I hope this is what I was supposed to do), then the DHCP tab, and in a section titled "static addresses" I set the IP address 192.168.1.20 next to my MAC address that I entered. Please, can you explain to me what this IP address 192.168.1.20 is!!!!!!
Then I removed everything related to Lexmark via MCC. Then I deleted my printers. After that, I uninstalled and reinstalled CUPS, and then through CUPS, I added a printer. I had previously placed the PPD file in /etc/cups/ppd and I selected it during the printer addition via CUPS.
I did a test print and I got the message "Printer lexmark_2600_series cups-missing-filter."
I will retrieve what I have in error_log and I will repost. Talk to you later because I have something to do.

zatox · Answer

Well, here I am again. I just tested the printer and first, in MCC, the printer is mentioned with a logo like a road sign, a triangular orange background and an exclamation mark in the middle, which is not a good sign in my opinion.
Then, the file /etc/cups/cupsd.conf has changed considerably; it looks just like yours, so I replaced LogLevel warn (9th line) with LogLevel debug. I don't know if it changed anything, but here is the content of the file /var/log/cups/error_log

E [18/Aug/2011:16:32:23 +0200] Unable to execute /Library/Printers/Lexmark/Drivers/LexmarkCUPSDriver.app/Contents/MacOS/LexmarkCUPSDriver: No such file or directory
E [18/Aug/2011:16:32:23 +0200] [Job 749] Unable to start filter "/Library/Printers/Lexmark/Drivers/LexmarkCUPSDriver.app/Contents/MacOS/LexmarkCUPSDriver" - No such file or directory.
E [18/Aug/2011:16:32:23 +0200] [Job 749] Stopping job because the scheduler could not execute a filter.

So, you see it keeps bringing me back to the scenario /Library/Printers/Lexmark/Drivers/LexmarkCUPSDriver.app/Contents/MacOS/LexmarkCUPSDriver
which corresponds to MACOS, even though I didn't ask for it!!!!!!!!!!
Weird, right?!!!
That's where I am; if you have any idea for the next step, because I don't know where this structure is specified and even if I knew, I wouldn't know what to replace it with!!!!!!!!!! But maybe, little by little, we are making some progress
Talk to you later.

zatox · Answer

Well, on the site you gave me, it seems to consist of doing what I've already done, which is to install the appropriate driver (uhm!!!), then redoing the action at the CUPS level. I'm going to see if there's anything a bit different compared to what I was doing, and I'll redo the process, but I fear we might find ourselves in a situation where the printer works randomly!!! Well, I'll see, but first I need to explain something to you: indeed, the PPD I have is for macOS, but when you add a printer without referring to the PPD, it adds a PPD file in /etc/cups/ppd, and when you delete this printer, it deletes the PPD file. So what I did was, before deleting the printer, I copied the PPD file created by the addition of the printer under another name, for example: when created, it generates the file Lexmark_2600_Series.ppd. Before deleting the printer, I copy Lexmark_2600_Series.ppd to Lexmark_2600_Series_save.ppd. Then I delete the printer; the file Lexmark_2600_Series.ppd is deleted, but the file Lexmark_2600_Series_save.ppd is still in /etc/cups/ppd. So I make a copy of Lexmark_2600_Series_save.ppd to Lexmark_2600_Series.ppd and then recreate my printer and call the file Lexmark_2600_Series.ppd in the creation. Well, it's still not working, but I don’t have the missing filter issue. I’m going to print something, and I'll attach the error_log file. Here it is, I’ll only give you the end because I think there are things that are repeating:

D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Active clients and dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdAuthorize: No authentication data provided.
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 13 1.1 CUPS-Get-Printers 1
D [18/Aug/2011:19:03:46 +0200] CUPS-Get-Printers
D [18/Aug/2011:19:03:46 +0200] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 13 POST / HTTP/1.1
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Active clients and dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdAuthorize: No authentication data provided.
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 13 1.1 CUPS-Get-Classes 1
D [18/Aug/2011:19:03:46 +0200] CUPS-Get-Classes
D [18/Aug/2011:19:03:46 +0200] Returning IPP successful-ok for CUPS-Get-Classes (no URI) from localhost
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 13 POST / HTTP/1.1
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Active clients and dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdAuthorize: No authentication data provided.
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 13 1.1 CUPS-Get-Default 1
D [18/Aug/2011:19:03:46 +0200] CUPS-Get-Default
D [18/Aug/2011:19:03:46 +0200] CUPS-Get-Default client-error-not-found: No default printer
D [18/Aug/2011:19:03:46 +0200] Returning IPP client-error-not-found for CUPS-Get-Default (no URI) from localhost
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdAcceptClient: 17 from localhost (Domain)
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 17 POST / HTTP/1.1
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Active clients and dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdAuthorize: No authentication data provided.
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 17 1.1 Get-Printer-Attributes 1
D [18/Aug/2011:19:03:46 +0200] Get-Printer-Attributes ipp://localhost:631/printers/Lexmark_2600_Series
D [18/Aug/2011:19:03:46 +0200] Returning IPP successful-ok for Get-Printer-Attributes (ipp://localhost:631/printers/Lexmark_2600_Series) from localhost
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 17 POST / HTTP/1.1
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Active clients and dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdAuthorize: No authentication data provided.
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 17 1.1 Get-Job-Attributes 1
D [18/Aug/2011:19:03:46 +0200] Get-Job-Attributes ipp://localhost/jobs/753
D [18/Aug/2011:19:03:46 +0200] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/753) from localhost
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdAcceptClient: 18 from localhost (Domain)
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 18 POST / HTTP/1.1
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Active clients and dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdAuthorize: No authentication data provided.
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 18 1.1 Get-Printer-Attributes 1
D [18/Aug/2011:19:03:46 +0200] Get-Printer-Attributes ipp://localhost:631/printers/Lexmark_2600_Series
D [18/Aug/2011:19:03:46 +0200] Returning IPP successful-ok for Get-Printer-Attributes (ipp://localhost:631/printers/Lexmark_2600_Series) from localhost
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 18 POST / HTTP/1.1
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Active clients and dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdAuthorize: No authentication data provided.
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 18 1.1 Get-Job-Attributes 1
D [18/Aug/2011:19:03:46 +0200] Get-Job-Attributes ipp://localhost/jobs/753
D [18/Aug/2011:19:03:46 +0200] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/753) from localhost
D [18/Aug/2011:19:03:46 +0200] cupsdSetBusyState: Dirty files
D [18/Aug/2011:19:03:46 +0200] cupsdReadClient: 12 WAITING Closing on EOF
D [18/Aug/2011:19:03:46 +0200] cupsdCloseClient: 12
D [18/Aug/2011:19:03:47 +0200] [Job 753] Unloading...
I [18/Aug/2011:19:04:17 +0200] Saving job cache file "/var/cache/cups/job.cache"...
I [18/Aug/2011:19:04:17 +0200] Saving subscriptions.conf...
D [18/Aug/2011:19:04:17 +0200] cupsdSetBusyState: Not busy

A priori, I don’t see any glaring anomalies, but I need to look better.
Thank you and see you later

Oh!! Wait, I have a message in a little window under KDE that says this:
Print error there was a problem while printing the document "doc name" (job 753) "Stopping job because the scheduler could not execute a filter"

Well, there you go!!!!!!!!!!
This time I have to step out, see you later and thanks again.

zatox · Answer

Hello old-pain, I think our last two messages crossed paths. So to summarize regarding your last message, the method in the first link you gave me didn't work. The method of removing all lines that reference unknown paths from the penguin containing /Library/ didn't work either; in this case, when I print, I don't even have a queue.
Then I re-did the third method mentioned in the second link you provided, which I had already done, but with a slight difference, I summarize it below:
I deleted all printers and then I installed the driver lexmark-inkjet-08-driver-1.0-1.i386.rpm.sh (I believe that generally rpm is for Mandriva and perhaps other distributions) then I went into CUPS, added a printer, and that's where I had a difference with what I was doing before, I checked the Lexmark USB Backend #1 button (Lexmark 2600 Series instead of checking the Lexmark 2600 Series button (Lexmark 2600 Series) the problem is that this first button doesn't always appear !!!!!!!) Anyway, I did that last night, I printed and it worked, I shut down and restarted the computer, I set chmod 766 on /dev/usb hiddev1 and lp0, I printed again, it worked and this morning I just did this chmod again, it also worked (plus I'm printing a pdf with drawings and color.) So I don't know if it will last, maybe for the next print it won't work, I'll see and keep you updated. So regarding the installation I did before, there are 2 differences:
1) the positioning of the IP address and MAC address at the level of my neufbox
2) The choice of the printer I just indicated at CUPS

Now what I would like to do is automatically set the 2 chmods at startup. I think I can write that in a bash file but I don't know where to put this file for the chmod command to be executed automatically.
Well, that's it, that said, I'm not sure it will work every time.
So if you want me to do manipulations, no problem, just let me know because I think I can return to this situation without any issues and hoping it will continue to work.
A small detail if you know, can you tell me 2 things:
1) The IP address I set in my neufbox, is that the address of my printer?!!!
2) In /dev/usb, the entities hiddev1 and lp0 are of course related to my printer, but what exactly are they?

Thank you for your help and see you soon.
As soon as I do another test after shutdown and restart, I'll let you know if it works or not.

Uh, another small problem that occurs from time to time but quite rarely in /dev/usb presents itself like this:

crwxrw-rw- 1 root root 180, 1 2011-08-19 09:23 hiddev1
crw-rw---- 1 root root 180, 2 2011-08-19 09:23 hiddev2
crwxrw-rw-+ 1 root lp 180, 0 2011-08-19 09:23 lp0

You see that I set chmod 766 on hiddev1 and lp0, sometimes it's for example hiddev0 hiddev1 and lp1 instead of lp0 !!!!!!!!! I believe this is going to be an issue

Ouch ouch ouch false alarm, it crashed again !!!!!!!!!!!!!!!!!!!! too bad it no longer works.

zatox · Answer

Hi old-pain, for the file lexmark/config/run.lua I'll check that but right now it’s not working anymore, I did a test and it crashed. I have to step out the whole afternoon, I’ll look into it tonight, thanks for your research, see you later.

zatox · Answer

Good evening, I found a readme.txt file for the Lexmark and I don’t know how to send it to you through CCM, but I’ll share the first lines because there are some interesting things. Already you will see regarding the supported distributions by the Lexmark 2600 series, Mandriva is not listed, which I understood while searching online, but since it works sometimes and even works well, I wanted to know why it’s random that one time it works and another time it doesn’t.
Then you will see in chapter 6 when going through CUPS, at the moment of adding the printer, if “Lexmark USB Backend #1 (Lexmark 2600 Series)” is not in the list, that means the PC cannot see the printer, at least that’s what I understand with my limited English knowledge, and that ties back to what I was saying earlier, that sometimes it’s there and sometimes it’s not !!!!!!!!!!
Check out chapter 6, it’s interesting, the question remains why sometimes I see you and sometimes I don’t !!!!!!
By the way, if you know how to attach a .txt file on the forum, if you give me the steps, I can send you the complete file.
Alright, see you later, I’m going to grab a bite at the restaurant !!

===================================
Lexmark Z2300/2600 Series README
===================================

1. Minimum System Requirements:
-------------------------------
500 MHz Processor Speed
256 MB RAM
300 MB free Hard Disk Space

2. Supported Operating Systems:
-------------------------------
openSUSE 11
Ubuntu 8.04
Debian 4
Asus EeePC OS
gOS
Foresight

Note: 32-bit support only.

3. Supported Language:
-----------------------
English Only

4. Licenses Notices:
--------------------
The printer resident software contains software developed
and copyrighted by Lexmark.

In addition, the printer resident software may
contain:
* Lexmark modified software licensed under the provisions of the GNU
General Public License version 2
* Software licensed under other licenses

The following documents may be viewed at the bottom of this readme.txt
file:
* GNU General Public License version 2

The Lexmark modified third-party software covered by this third-party
license is free software; you can redistribute it and/or modify it
under the terms of the license referenced above. This license does not
provide you any rights to the Lexmark copyrighted software in this
printer.

Since the third-party licensed software that the Lexmark modifications
are based on is supplied explicitly without warranty, use of the Lexmark
modified version is similarly provided without warranty. See the
warranty disclaimers in the referenced licenses for additional details.

To obtain source code files and source code
information required to be made available with the product, see the Open
Source section below.

5. Installation:
----------------
1. Do not attach the printer via USB to the Linux machine.
2. Extract the zip file.
For RPM-based systems: lexmark-inkjet-08-driver-1.0-1.i386.rpm.sh.zip
For DEB-based systems: lexmark-inkjet-08-driver-1.0-1.i386.deb.sh.zip
For tar-based install: lexmark-inkjet-08-driver-1.0-1.i386.tar.gz.sh.zip
3. Run the installer script file by double-clicking on the file icon and
then click the "Run in Terminal" button or run the script file via command-line.
4. Follow the instructions in the installer screen.

Note: Tar-based installer expects required libraries are already installed.

6. Manually adding the Printer in CUPS:
---------------------------------------
1. Attach the printer via USB to the Linux machine.
2. Run a browser and open "http://localhost:631"
3. Click "Add Printer" and fill out the details, such as name and description.
In the Device dropdown list, select "Lexmark USB Backend #1 (Lexmark
Z2300 Series)" or "Lexmark USB Backend #1 (Lexmark 2600 Series)".
Make sure you select the correct device. The printer is not detected by the
machine if you cannot see the "Lexmark USB Backend #1 (Lexmark Z2300 Series)"
or "Lexmark USB Backend #1 (Lexmark 2600 Series)". On some distros, you may have
to reboot the machine so it can be detected.

You can also Browse for the PPD file if the device is not on the list.
The ppd file is located in /usr/lexinkjet/lxk08/etc/lxZ2300.ppd (Lexmark
Z2300 Series) or /usr/lexinkjet/lxk08/etc/lx2600.ppd (Lexmark 2600 Series).
4. Select "Lexmark Z2300 Series" or "Lexmark 2600 Series" as model. After adding
the printer, you should see the "Printer Options". Click the "Set Printer Options"
(optional) or proceed to the next step.
5. You can access the printer admin directly by typing this address in
the browser: http://localhost:631/printers/<name of="" printer="">. The name of
the printer is what you entered in step 3.
6. Print a test page to make sure the software has been successfully installed.

7. Maintenance Utility:
-----------------------
To run the maintenance utility:
1. On the terminal:
#lexijtools

2. Follow the instruction in menu.
NOTE: Make sure to create a printer queue before running this utility.</name>

zatox · Answer

Hey old-pain, to answer your first question, yes the restaurant was good, even very good. Then I just did an lsusb and here’s the result: [root@localhost robert]# lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 002: ID 043d:011d Lexmark International, Inc. Bus 004 Device 003: ID 1bcf:0007 Sunplus Innovation Technology Inc. [root@localhost robert]#  I do have the Bus Lexmark International, Inc. is that enough? that is the question!!!! As for the file /usr/lexinkjet/lxk08/etc/lx2600.ppd yes I have it and the next step I plan to take is to add a printer by calling this ppd file, but this morning I don’t have time to deal with it; I’m likely to have a busy weekend, so as soon as I’ve done the operation I’ll keep you posted. Also, see below I just tried to add a printer in CUPS and here’s what it displays:  Add Printer Busy Indicator Looking for printers...  e7fdf182a72bd93fdff7bb85ea6a13ba add-printer Local Printers: hal:///org/freedesktop/Hal/devices/usb_device_43d_11d_26S0185F095040A_if1_printer_noserial|Lexmark 2600 Series Lexmark 2600 Series (Lexmark 2600 Series)  pdf PDF Writing  scsi SCSI Printer  hp HP Printer (HPLIP)  hpfax HP Fax (HPLIP)   Discovered Network Printers:  Other Network Printers: ipp Internet Printing Protocol (ipp)  http Internet Printing Protocol (http)  beh Backend Error Handler  socket AppSocket/HP JetDirect  nx Windows Printer via SAMBA/NX  lpd Host or LPD/LPR printer  smb Windows Printer via SAMBA  Continue  You see that "Lexmark USB Backend #1 (Lexmark 2600 Series)" does not appear in the local printers list and below, in the Other Network Printers list: the following line appears: Backend Error Handler ?!!!!!!!!! is this thing possibly related to my problem? It could maybe give us a clue right?!!  Regarding the question of having plugged and unplugged my printer from the PC many times, the answer is YES my USB connection cord is wearing out (just kidding).  Lastly, regarding the scanner, it has always worked I’ve never had a problem with it. Well, I think I’ve answered your questions; as I said above, I won’t have much time this weekend but as soon as I test with the ppd file I’ll keep you posted. Have a good day and talk to you later.    Uh, well it’s getting more and more tricky!!!!! even though the printer is not recognized (if I go by the documentation there is no Backend #1 line, etc.) well after doing a chmod 766 on hiddev1 and lp0 I sent a print and it worked!!!!!! go figure Charles, I don’t understand anything anymore, one more thing I haven’t mentioned I think is that sometimes when I’m doing stuff with the printer, I lose control of the mouse, I have to restart the computer, that just happened when I printed just now!!!!!!!!!!!!! our business is getting very complicated what do you think?!!!!!!

zatox · Answer

Euh I messed up, sorry.

vieux-penible · Answer

Hello, lsusb indicates that the device is connected and identified, but that doesn't necessarily mean it works ;-) The "Sunplus Innovation Technology" wouldn't be a wireless mouse, would it? We've seen some strange things with wireless devices before. In the local printer list, you have: /usb_device_43d_11d_26S0185F095040A_if1_printer_noserial|Lexmark 2600 Series Lexmark 2600 Series (Lexmark 2600 Series) to me, it is recognized there. Backend does not refer to your printer itself, but rather the protocol used (backend=background task in French): http://www.delafond.org/traducmanfr/man/man7/backend.7.html If the scanner still works (even with the printer crashed), then there is good communication between the PC and the Lexmark. Are you sure about this, no printing but scanner okay? I assume that to print you go through an application menu, have you tried sending directly to cups: lp filename lpr filename (I'm studying the cups documentation, everything can be done through the command line: http://localhost:631/help/options.html?TOPIC=Getting+Started&QUERY= As you said, it's tricky. Is there a specialist in printers, cups, and USB in the room? Have a nice weekend.

zatox · Answer

Hello, old pain in the neck, regarding your question "Are you sure about this, no impression but scanner ok?" I reply yes absolutely, I have always been able to scan a document whether my printer was working or not. As soon as my printer crashes I try again. Well this morning I just did some tests, the printer is working, I printed a .txt file from KDE, usually I print .odt or .pdf files From KDE it works (I go into the file then print etc ...) and this morning I also tried printing from the console using lp file or lpr file and that works too. However, last night before going to bed, I did lp file (2 times) and it didn't work, but this morning as soon as my computer started, it printed the 2 lp files I had made last night as if they had been stuck in the queue. So overall, yesterday every time I had a printing problem I did the magic maneuver which involves removing all the printers, then installing the driver, then in CUPS adding the printer by selecting backend #n and the ppd file indicated in the documentation and it works again. So my problem remains the same, randomly I have a printer crash. One small detail, when I have a printer crash before resetting everything, I try to restart CUPS but that doesn’t work. Another detail that I may have already given you is that sometimes the printer starts printing then stops in the middle of the page and then it's game over for the current document, and for the printer I can restart the installation scenario. So I will keep looking, but I think when my 2 ink cartridges which are almost full are empty, maybe I will stop there and buy a printer that works under Mandriva, what do you think? Knowing that a printer costs between 20 and 30 euros since when you pay €60 for a printer you get 2 cartridges worth €20 each. On this subject if you can recommend a good printer scanner that works well under Mandriva that interests me (around €50 to €60 with the cartridges of course). But still, I would have really liked to find this problem and manage to get this printer to work better than this because I feel we’re not very far off. Thanks again for your help. If you find solutions I don’t mind doing the adjustments, on the contrary. I’m thinking of something, it's that when my printer is stuck, I have to try to scan right away because I have already received a message in error_log like "printer does not communicate with the computer"!!!!!! See you later!

zatox · Answer

Good evening, old pain, sorry for the delay but today I had other things to do. As for the mouse, I have a wired mouse, well for now it hasn't given me the loss of control again. No, I haven't tried with another mouse but this loss of control isn't very frequent, so we'll see. For the 30-second stop-wait when it freezes, do you mean to stop the printer and then restart it 30 seconds later? If that's what you mean, then no, I haven't done it, but I'll do it as soon as it happens again. So about the printers, let me explain, and I really mean the printers because when I finish the installation, I have 3; let me explain: if I delete via MCC, I no longer have any printer in CUPS either, which seems normal, and if I do the opposite, that is to say delete via CUPS, I no longer have any printer in MCC either, so nothing strange so far. From there, I activate the driver installation by clicking on lexmark-inkjet-08-driver-1.0-1.i386.rpm.sh and then I follow the instructions in the dialog box. A few seconds after the end of the installation, I have 2 printers in MCC that I can also see in CUPS. Don't ask me why I have these 2 printers, I don't know, but that's how it is!!! Then when I add 1 printer via CUPS, well I get a 3rd printer that I link to backend #n and to the ppd file, and it’s this one that works, not the other 2. There you go, I don't know why but that's how it is, I have 3 printers. Or maybe I should try not using the driver installation and go directly to CUPS to add the printer? But it seems to me that in all the operations I've done, I believe I have tried this one and that it didn't work!! Well, as soon as I have a moment, I'm going to redo this operation (direct installation in CUPS without activating the installation via the driver) and I'll keep you updated, it might be Wednesday since I have work elsewhere on Monday and Tuesday. Talk to you later and thanks.

zatox · Answer

Good evening, old pain, well I've done a lot of tests but I'll summarize because I'm still at the same point, namely: sometimes it works, sometimes it doesn't!!!!!! So here it is, somewhere I think you are right regarding the number of printers. In my opinion, when I had the 3 printers defined as I mentioned above, there must have been one printer representing the scanner, one printer installed by the standard driver installation, and one printer installed via CUPS using the ppd file. So I removed all the printers, then I did not install via the driver but I installed through CUPS choosing the printer backend #n etc... then selecting the ppd file as indicated in the documentation, which is /usr/lexinkjet/lexk08/etc/lx2600.ppd. From there, I have 2 printers, one that represents the scanner and the one linked to the ppd file which sometimes prints, sometimes it doesn't. Then I did the manipulation you told me to do, that is, I copied the ppd file in question to /home/zatox, then I deleted the printer and added it again through CUPS and chose this ppd file from /home/zatox, same issues (between us I didn't understand what it could change to look for the ppd file in /usr/lexinkjet/lexk08/etc/ or to look for it in /home/zatox!!!! I really don't get why that would change anything and the fact is it doesn’t change anything. I restarted the computer several times, always remembering to set the chmod we already talked about, and sometimes it prints, sometimes it doesn't. Well, I just did an interesting test: I send a print job to the printer, it doesn't work, and I get a message saying "the Lexmark-2600-series printer may not be connected." I then try to scan via the scanner and it gives me a message: "Scanner startup failed I/O error on the device." So this really aligns with what you were saying, namely that the connection between the printer in the broad sense (printer/scanner) and the computer is not happening, plus I think I can say that this phenomenon occurs after I asked for a print and that print did not work; Do you see what I mean? Let me explain: I start the computer, if I don't do any printing, the scanner works, no problem. If I request a print that works, and then I ask for a scan, the scanner works, no problem. However, if I request a print that does not work, if afterwards I request a scan, the scanner does not work. Conclusion, from time to time when making a print request the printer goes down and the communication is broken between the printer/scanner and the computer, which means that the print job sometimes disrupts the connection, but why, that is the question?!!!!!! I can even say that sometimes the connection drops in the middle of a print job, not necessarily at the start. There you go, I don't know if this helps you in your research, but I must say that it doesn't for me, why does the connection drop? I haven't the slightest idea. Well, on these good words, I'm going to bed, good night and thank you again for your help @+. Uh wait a moment, a little detail, I just restarted the computer, I do a scan it works, I send a print job, it doesn’t work, in the spool it says processing (it’s been 4 minutes) if I rescan it works but the print is still processing!!!!!! I cancel the print, I rescan and the scanner works, I send another print job and now in the spool it says pending (it’s not processing), then if I scan it doesn’t work. I think that the processing that didn't occur caused the connection to drop. Well this time I'm going to sleep. @+

zatox · Answer

Hello old pain, the story about the PPD that was created when the printer was installed and disappeared when it was removed is not in the library /usr/lexinkjet/lxk08/etc/, it was in the library /etc/cups/ppd. In the library /usr/lexinkjet/lxk08/etc/ that I use when adding a printer through CUPS, there is the file lx2600.ppd which is there and stays there and it is this file that I need to use if I follow the readme.txt documentation. So that's the little story about the PPD that disappears when you delete the printer.Then I agree with you when you say you don't know what else to test, but I'm still going to do an lsusb when the printer isn't working to see what comes up and I'll keep you posted. Also, as you say, I'm a bit short on tests because I only have one printer and I also only have one PC. So by any chance, do you know of a command that could activate the PC-printer connection?!!!!!! You never know, if such a thing exists it might help me!!!For now, meaning at rest, the printer status is idle, but I will check when I print and when it crashes and let you know.As for the power cut, I don't remember what you mean, is it ah yes!!! it's when it crashes in the middle of a print, I believe you asked me to turn off the printer for about 30 seconds and then restart, right? If that's the case, then when I plug it back in, the sheet comes out and that's it.So there you go, see you later, have a good evening, I'm going to dance the tango, no, no, it's not a joke, it's true and Argentine tango on top of that.Thanks again.

zatox · Answer

Hey old-pain-in-the-neck, uh to activate the PC-printer connection I’m not sure either, well the physical connection is the cable but maybe there are logical exchanges that need to happen for the connection to work properly, if those exchanges have stopped maybe we need to reactivate them like we enable or disable CUPS for example!!!!!!! well I don't know maybe I'm saying some cr...p !!!! So I don’t have the utility to check the cartridge status but maybe I can snag one from the internet what do you think? Then I’ll do the manipulation you told me, first here’s what CUPS says with the printer connected to the PC: ? Queue Name ? Description Status -2600-Series Lexmark 2600 Series Idle Lexmark_2600_Series Lexmark 2600 Series Idle  You see that both printers are in idle status, the first -2600-Series is the scanner and the second Lexmark_2600_Series is the printer registered under CUPS with a PPD file, I'm telling you this because you’ll see the next part when I unplug the printer from the PC it changes the status of the first (scanner) and doesn’t affect the second, look:  ? Queue Name ? Description Status  -2600-Series Lexmark 2600 Series, Paused - "Unplugged or turned off" Lexmark_2600_Series Lexmark 2600 Series Idle  There you get anything?!!!!!!!!  Well I’m currently printing here’s the status of the printer (the second one) Processing - "Printer is now on-line."  Crash after about 1/4 of a printed page the status is still the same Processing - "Printer is now on-line."  Here’s the result of lsusb before printing:  [root@localhost usb]# lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 002: ID 043d:011d Lexmark International, Inc.  The same lsusb while the printer is stuck:  [root@localhost usb]# lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 004: ID 043d:011d Lexmark International, Inc. [root@localhost usb]#  Uh I believe the result is the same meaning that the printer is well seen by the PC yet it is stuck!!!!!! what do you get?!!!!!! I don’t get anything!!  Well since the printer is stuck, I’ll test cutting the power and in CUPS resuming the print, let’s see what happens. Uh I can only cancel job or move job so I’m not very advanced Well here’s where I’m at, I don’t know what to do there’s nothing very clear in there!!! I just canceled the job and in the status of the printer I have: Processing Now I can’t print anymore I have to restart the computer to be able to print and even then it’s not sure it’ll work.  Good night and @+ I’ll keep you updated if I find something.

zatox · Answer

Hello old pain, just for your information this morning I had to print several letters (open office.org .odt files) and it worked perfectly!!!! go figure!! Following my various tests, and contrary to what I believed until now, it seems that it is not a connection problem when my printer doesn't work since it is always recognized (lsusb, cups). So I don't really know what might occasionally cause the printer not to print!! maybe in some cases there could be characters in what I'm sending to the printer that are misinterpreted?!!! I only half believe it because sometimes for the same document, (strictly identical) the printer can work or not work or get stuck mid-print. That's pretty much my conclusions for now, if you know of any software that could indicate the cartridge levels, please let me know. Thanks again and see you soon if you have any ideas they are always welcome even if there are major manipulations to be done. Have a good day.

zatox · Answer

Hello old-pain, for the cartridges forget it, I'll see if I have something on the printer's CDs but since it’s not recognized by Mandriva, I doubt there’s anything. Then yesterday I printed several documents, 5 or 6 pages of .odt files and it worked really well. This morning after setting my chmod, I printed a .pdf document that had drawings with color, background colors, in short, something more complex than simple text and no problem it worked perfectly, well it’s true that it’s not always the case but for now I’m knocking on wood!!! Then about the job cancelation (by the way does this language surprise you? I worked in management IT not under Linux or Unix but on big IBM CICS Cobol DL1 DB2 Pacbase systems and other things so the term canceling a job is not meaningless to me, here’s the explanation), so I understand that if the printer is stuck it’s difficult to cancel the job but I have no other alternative neither under CUPS nor under MCC it’s cancel or nothing at all, I couldn’t find the option to suspend printing, because under MCC for example there are options that are grayed out, maybe I’ve looked at it wrong I’ll pay more attention next time. Here’s a brief list of the jobs, you’ll see that some are canceled but others are completed, I don’t know if this can help you?    Lexmark_2600_Series-879 2009 - 2010 robert 161k 1 completed at Fri Aug 26 11:09:37 2011  Lexmark_2600_Series-878 lubdanse_inscription_2011 robert 102k 1 canceled at Fri Aug 26 11:08:02 2011  "The Printer cannot communicate with the computer."  Lexmark_2600_Series-877 lubdanse_inscription_2011 robert 102k Unknown canceled at Fri Aug 26 00:30:43 2011  "The Printer cannot communicate with the computer."  Lexmark_2600_Series-876 lubdanse_inscription_2011 robert 102k 1 completed at Thu Aug 25 18:30:54 2011  Lexmark_2600_Series-875 pub_sire robert 56k 1 completed at Thu Aug 25 10:39:51 2011  Lexmark_2600_Series-874 pub_sire robert 56k 1 canceled at Thu Aug 25 10:39:22 2011  "Out of Paper. Load the paper then press the paper feed button. To cancel, press the X button."  Lexmark_2600_Series-873 pub_sire robert 58k 1 completed at Thu Aug 25 10:34:49 2011  Lexmark_2600_Series-872 pub_mecatraction robert 55k 1 completed at Thu Aug 25 10:23:36 2011  Lexmark_2600_Series-871 pub_sicame robert 57k 1 completed at Thu Aug 25 10:16:58 2011  Lexmark_2600_Series-870 pub_sicame robert 57k 1 completed at Thu Aug 25 10:15:31 2011  Lexmark_2600_Series-869 pub_sicame robert 57k 1 completed at Thu Aug 25 10:12:57 2011  Lexmark_2600_Series-868 Sans nom1 robert 50k 1 completed at Thu Aug 25 09:22:35 2011   For the 32 or 64 bits, here’s what the command cat /etc/issue returns:  [root@localhost usb]# cat /etc/issue Mandriva Linux release 2010.0 (Official) for i586 Kernel 2.6.31.14-desktop586-1mnb on a 3-processor i686 / \l [root@localhost usb]#  I had understood that the 586 indicated that it was 32 bits!! but when you tell me that the driver is in 32 bits I’m willing to believe it but since I’m going through the ppd file I thought that the driver lexmark-inkjet-08-driver-1.0-1.i386.rpm.sh was not used since I’m not clicking on it to install the printer I just add it through CUPS, that’s what you told me right?!! did I misunderstand? I understood that either I installed via this driver or I installed via CUPS and that in CUPS if I took the “ppd file” option then the driver in question was no longer involved and that everything went through CUPS and that it was CUPS that somehow “drove” the printer, am I wrong?!!  Then you say that printing problems happen but as for me it’s in high doses, and believe it or not as I said earlier, I’m going to knock on wood because since I’ve been going through CUPS only, I’m not saying that sometimes it doesn’t crash, no no it happens that it crashes but it also happens that it works and for a printer that is not intended for the penguin distribution Mandriva, I would say that you’ve helped me a lot and that the result is not so bad and I thank you again. That said it’s true that we haven’t found out why sometimes the printer either doesn’t start or gets stuck during printing but I’m continuing my research, I’m going to try to exploit the job report in CUPS a bit more especially when it crashes, I’ll keep you posted. Maybe we need a specialist in printing problems and Linux (Mandriva) - Lexmark X2670 connection between the two, which is not provided for by Lexmark initially. I’m thinking of another thing you told me about taking another distro, debian for example for which the Lexmark X2670 is planned, but that will probably bring me other problems, I’m starting to get a little familiar with Mandriva if I switch to another distro it’s going to be another hassle isn’t it?!! unless I only install the minimum required of debian that would allow me to print when it crashes under Mandriva?!! what do you think? Oh another thing, if we could manage to find and resolve this random crashing issue, we could offer our services to Lexmark to make their printers work under Linux, right?!!! (hi hi) Good afternoon, thanks again and see you later.

zatox · Answer

Hello old-pain, So this morning I'm copying and pasting a text (I'm copying from the image) on the internet, I paste it into an .odt file and then I try to print this .odt file, the printer starts but crashes before finishing. I'll skip some details, but I find the following message in error_log that I've seen several times before:  cupsSetBusyState: Active clients and dirty files  that catches my attention especially the "dirty files", so I send this message into Google and I come across a discussion that says this at the end;   my only other advice would be Mon seul conseil serait d'autres  Code: Code:  sudo aptitude purge cups-pdf aptitude purge sudo cups-pdf  sudo aptitude install cups-pdf sudo aptitude install cups-pdf  Amazing... Incroyable ... works for me. fonctionne pour moi.   So even though it's not a .pdf that I'm trying to print, I look in MCC --> install and uninstall software, I type cups then scrolling down I find cups-pdf but which is not installed!!!!, so I tell myself it doesn't cost me anything to install it even if I uninstall it later. After installing cups-pdf I try printing again on the same file, the one that made the printer stop before finishing, and oh miracle!!!! it works. Well there you go, I will keep an eye on this, when I have a printing problem I will run the command  sudo aptitude purge cups-pdf like the guy above (well the equivalent under mandriva, I'll look up what it is) to see what happens. If I can't find the command I'll uninstall and reinstall cups-pdf under MCC to see what it does. Well there you go, I think it's another find, maybe we can make it, I'll keep you posted but for now I'm off to dance the tango!!!!  @+ thanks and have a good day.  If in a while I haven't had any crashes, I'll write a summary for using the Lexmark X2670 printer under the penguin distro mandriva.

zatox · Answer

Hey old pain-in-the-neck, yeah!! But the next time it crashed again so there's something else!!! I'll check the error_log to see if there's anything else. Catch you later!

zatox · Answer

Hi old-pain, yes I want to create a new printer using the "Generic" driver but how do I choose the "Generic" driver, I can't find it in CUPS, do I need to download this driver?!!! Can you explain it to me please? Thanks, I don't know where to find that yet I think I saw it somewhere but now I can't remember where!!!!!!!!! This morning I had to print 2 pages with lots of background colors, no problem it worked perfectly!!!!!!!!!! @+ as soon as I find the famous generic I will do the manipulation. And do I always need to choose backend #x and then the famous driver (if I find it) because backend #n isn't always there?!!!!!!!!!!!!  Um I have another thing in CUPS, I go to manage printers and in my printer's status I see Idle - "Processing page 2..." yet everything went well this morning so I just printed a test page, that went very well too but I still have the same status Idle - "Processing page 2..." instead of just Idle it's strange, isn't it? @+

zatox · Answer

Good evening, old pain, I use cups 1.4.1. If I do as you say, when I'm in add printer, I can choose a printer from the generic brand, but then it opens a list box where I have a hundred generic printers and I don't know which one I should choose !!!!! I can try a few but a hundred is a lot!!! Well, I'm going to hit the sack, see you later @+

zatox · Answer

Good evening, old pain, here’s the manipulation I just did, it may not be the one you wanted, let me explain: I went to the link you gave me, I selected generic ESC/P Dot Matrix Printer, show printer and there I downloaded the corresponding PPD file, I put it with the other PPD in /usr/lexinkjet/lxk08/etc then I added printer in CUPS --> backend #n then I selected the PPD file I just downloaded, I did a test print, nothing happened, I don’t even have the printer showing up in the taskbar like it usually does during printing. Yet on this new printer for the job I just sent I have the state:  completed at Tue Aug 30 23:48:30 2011 !!!!!!!!!!!! Now I went through the PPD file, I didn’t download a driver, because I find the PPD fine but the corresponding driver isn’t available!!!!!! Do I need to download a driver and then re-add and select a “model” that would correspond to the driver I would have downloaded?!!!! In CUPS there are several different ESC/P Dot Matrix Printers, well I’m not sure where I am between the drivers and the PPD files, I hope I understood correctly that we use one or the other; if I work with PPD I don’t need a driver and vice versa right!!!!!!!! I’m somewhat lost in the mess, yet I’d like to download the driver corresponding to the ESC/P Dot Matrix Printer but I don’t know where to click to download it in the driver tab, I have what I need for PPD but cannot find where to click to download the driver. Sorry, I’m very tired, I’m going to bed, thank you for the info, it’s getting late I’m off to sleep, I’ll see tomorrow, good night @+

zatox · Answer

Hello, old-pain, today I'm trying to print with the generic printer (with PPD file) and in the taskbar the printer appears with a blue downward arrow that seems to indicate that the job has been sent to the printer, then I get the message that the Lexmark_2500_series_generic printer (that's the name I gave it when I created it) may not be connected. Then I tried printing on my regular printer, the one that works sometimes and sometimes doesn't, a .bmp file, and it worked perfectly; the printer got stuck but only at the end of the print job. I had to stop the printer for it to eject the page, but the output was good. The job remained pending in the spool, and I had to cancel it via CUPS!! So this is where I am currently with what I was telling you last night; well, I can't find where to download the driver for the ESC/P Dot Matrix Printer. When I go to printers it shows me: Generic ESC/P Dot Matrix Printer   Color dot matrix printer, works perfectly  Recommended Driver: epson (Home page, View PPD, directly download PPD)  Generic Instructions: CUPS, LPD, LPRng, PPR, PDQ, no spooler  So the Recommended Driver: epson, when I click on epson I arrive in the drivers tab and it shows me this:  epson   This driver is free software.   Type: Ghostscript built-in   Generic Instructions: CUPS, PPR, LPD/LPRng/GNUlpr, PDQ, no spooler, PPD aware applications/clients,   I can only click on this last line CUPS, PPR, LPD/LPRng/GNUlpr, PDQ, no spooler, PPD  but I don't see where I can download this driver, that's why I took the workaround with the PPD file. Well, that's it, @+ if you see where I can download this damn driver, thank you for letting me know.

zatox · Answer

Hello old-pain, how are you? Yesterday we must have crossed paths, I hadn't seen your message from August 31, 2011, at 7:46 PM!!! Well, early this afternoon I enlarged a logo which is a .jpg image that I resized to about A4 size with The Gimp, then I attempted to print it on my regular printer, the one that works, that doesn't work, that works, that doesn't work and well it worked perfectly with a beautiful print. Currently, I can say that this printer works at, let's say, 75% yes yes we can say that and I think it's not bad and it's largely thanks to you so I send you my thanks again. Now there are the remaining 25% for the generic printer. I’ll reiterate and explain because apparently in CUPS I don't have quite the same thing as you, here’s the overview: When I am in CUPS (http://localhost:631/), I do; "Adding Printers and Classes" only from there do I click "Add Printers" then enter root and root password and I arrive here:  Add Printer Local Printers:  Lexmark USB Backend #3 (Lexmark 2600 Series) Lexmark 2600 Series (Lexmark 2600 Series) SCSI Printer Lexmark 2600 Series (Lexmark 2600 Series) PDF Writing HP Printer (HPLIP) hpfax HP Fax (HPLIP)  So I have the choice between these 7 printers above but I don't have a "generic" printer (by the way you see that I have the backend #3 that I often talk about and which does not necessarily appear every time!!!!  I can also choose none of these 7 printers because above I have this:  Discovered Network Printers:  Other Network Printers:  Backend Error Handler lpd Host or LPD/LPR printer ipp Internet Printing Protocol (ipp) http Internet Printing Protocol (http) nx Windows Printer via SAMBA/NX socket AppSocket/HP JetDirect smb Windows Printer via SAMBA  Here too, I have a choice between 7 possibilities but I admit that I have never chosen anything in there because the 7 choices above appeal to me more than these 7 choices there, you see that there is also no "generic"  So what I do is choose the first one on the list that is: Lexmark USB Backend #3 (Lexmark 2600 Series) then I click on "continue" and I then arrive on a screen that gives me the printer name already filled with "Lexmark_2600_Series" I add behind generic like this: "Lexmark_2600_Series_generic" to differentiate it from the other printer, then there is the description, location, connection etc... the fields are mostly filled so I validate (click on continue) and now I have this:  Make: Lexmark and here next to a button which says: Select Another Make/Manufacturer and it’s by clicking on this button that I can choose "generic" and a list box opens with a hundred "generic" printers and I choose the first one because it's the ESC/P dot Matrix printer foomatic/eps9high (en) either I go looking for the PPD file but in both cases it doesn’t work!!! Well, for the next step I wish you a very good vacation, for the rest (finding "a summary for using the Lexmark X2670 printer under the penguin distro mandriva") well I will try several printers, the first 5 which are all ESC/P dot matrix for each I will make 2 creations, with PPD and with driver and I will see what that gives, there you go @+ enjoy your vacation again.   Uh look following a print request, what I have in the error_log file:   D [01/Sep/2011:15:19:59 +0200] [Job 925] Received 8 bytes of back-channel data! D [01/Sep/2011:15:20:00 +0200] [Job 925] Received 8 bytes of back-channel data! E [01/Sep/2011:15:20:01 +0200] [Job 925] The Printer cannot communicate with the computer. D [01/Sep/2011:15:20:01 +0200] [Job 925] Set job-printer-state-message to "The Printer cannot communicate with the computer.", current level=ERROR D [01/Sep/2011:15:20:01 +0200] Discarding unused job-progress event... D [01/Sep/2011:15:20:01 +0200] cupsdMarkDirty(-----S) D [01/Sep/2011:15:20:01 +0200] cupsdSetBusyState: Printing jobs and dirty files D [01/Sep/2011:15:20:01 +0200] cupsdAcceptClient: 15 from localhost (Domain) D [01/Sep/2011:15:20:01 +0200] cupsdReadClient: 15 POST / HTTP/1.1 D [01/Sep/2011:15:20:01 +0200] cupsdSetBusyState: Active clients, printing jobs, and dirty files D [01/Sep/2011:15:20:01 +0200] cupsdAuthorize: No authentication data provided. D [01/Sep/2011:15:20:01 +0200] cupsdReadClient: 15 1.1 Get-Notifications 1 D [01/Sep/2011:15:20:01] Get-Notifications / D [01/Sep/2011:15:20:01] cupsdIsAuthorized: requesting-user-name="robert" D [01/Sep/2011:15:20:01] Returning IPP successful-ok for Get-Notifications (/) from localhost D [01/Sep/2011:15:20:01] cupsdSetBusyState: Printing jobs and dirty files D [01/Sep/2011:15:20:01] cupsdReadClient: 15 WAITING Closing on EOF D [01/Sep/2011:15:20:01] cupsdCloseClient: 15 D [01/Sep/2011:15:20:02 +0200] [Job 925] Received 8 bytes of back-channel data! D [01/Sep/2011:15:20:03 +0200] [Job 925] Received 8 bytes of back-channel data! D [01/Sep/2011:15:20:04 +0200] PID 3727 (/usr/local/lexmark/lxk08/bin/printdriver) stopped with status 1! D [01/Sep/2011:15:20:04 +0200] PID 3728 (/usr/lib/cups/backend/lxkusb) exited with no errors. D [01/Sep/2011:15:20:04 +0200] PID 3726 (/usr/lib/cups/filter/pstoraster) did not catch or ignore signal 13. D [01/Sep/2011:15:20:04 +0200] cupsdMarkDirty(-----S) E [01/Sep/2011:15:20:04 +0200] [Job 925] Job stopped due to filter errors; please consult the error_log file for details. D [01/Sep/2011:15:20:04 +0200] cupsdMarkDirty(----J-) D [01/Sep/2011:15:20:04 +0200] cupsdMarkDirty(-----S) D [01/Sep/2011:15:20:04 +0200] [Job 925] The following messages were recorded from 15:19:20 to 15:19:20 D  There might indeed be a filter problem, it tells me to check the error_log, but I'm in it, I only pasted part of the file, I could give you the complete one but on CCM I don't know if we can attach a file, even a text file; it would only be by email but I don't want to bother you with that especially since the holidays are coming soon!!!!!!!

zatox · Answer

Good evening old pain, very bad news, before adding my printers, I deleted all my printers, I recreated them but it's impossible to print, even my printer that works one time doesn’t work another time, this time it's 0% success and I can't see where it’s coming from, well here’s the disaster @+

zatox · Answer

Re-good evening old annoying one, good news I'm going home, I'm restarting the computer, on my classic printer (the one that works sometimes and doesn’t work other times), well tonight it's working, I printed several documents, there was just a stop and restart of the computer between the moment it wasn't working earlier and now the moment it is working!!!!!!! I don't understand a damn thing!!! good night @+

vieux-penible · Answer

Hello Zatox, Phew, that's a lot of reading at once. I'm glad your blinking printer restarted. Well, I understand where this backend #n comes from, it's your recognized local printer. Since I don't have a local printer, I didn't have this display. OK, so it's indeed the Lexmark USB Backend you select to use the PPD afterward. The others below only concern network printers, not for you. It's through the Select Another Make/Manufacturer button that you select Generic and in the proposed list box, you can choose a generic driver, the whole thing being to find the right one. And there are only 68, not a hundred ;-) No need to download anything else; if it's offered, it's already on the computer. A more practical page to see the generics: http://www.openprinting.org/printers/manufacturer/Generic You can eliminate the PCL4 (B&W laser), PCL5 (B&W, 300x300dpi), PCL5e (B&W, 600x600dpi), and the one with specific HP drivers hpijs (although...). For PostScript, you can test it if necessary. So it leaves the ones of type IBM-compatible, PCL3, PCL5c, PCL6-PCLXL Which makes it already a lot less :-)) As for the error.log file, I'm afraid it doesn't mean much more to me than it does to you. In CUPS http://localhost:631/admin you can always check the box "Save debugging information for troubleshooting" but it might be a bit obscure. Good luck and good testing, I'll check back this evening. @+

vieux-penible · Answer

Hello or good evening Zatox, Not much activity on this thread, it's almost a private discussion. Has that (censored) printer submitted to your arguments or is it still making your life difficult? See you!

zatox · Answer

Good evening old pain, sorry I couldn't get back to this thread for personal reasons. I stopped using the Lexmark a while ago, and when my cartridges gave out, I bought a Brother DCP 195 C which works very well without any problems. This leads me to say that printer manufacturers in general don't play fair; they make products for Windows with the right drivers and ignore the others, except for a few brands like Brother or HP. Thanks again for your patience and your help, but I've thrown in the towel and sent my Lexmark to the dump. Sorry for not being able to respond to you sooner, but family issues came up. Catch you later, maybe for another thread.

Arno59 · Answer

Hello,  I am experiencing a printing issue with the HP Officejet Pro K5400 printer on Linux Ubuntu (12.10 & 13.04).  Unable to print?  --> I checked for the presence of the HPLIP driver: 3.13.3  1) HPLIP Software: I also checked the HP website: a new version of HPLIP is 3.13.4 https://developers.hp.com/hp-linux-imaging-and-printing  I restarted the HP Officejet Pro K5400 printer  --> I tried to restart printing the file via the HP Officejet Pro K5400 document print manager.  2) From CUPS:  CUPS version 1.6.2: http://www.cups.org  Cups Console: access from http://localhost:631/admin  No printer defined, just add it.  HP Officejet Pro K5400 (HP Officejet Pro K5400) --> HP Officejet Pro K5400 USB serial HPLIP (HP Officejet Pro K5400)  The printer is now correctly configured.   3) Clear print histories:  --  Open source responds to the freedom of choice of the 21st-century consumer.

Printer issues or CUPS!!!

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