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Cancel and deactivate my automatic renewal

françoise -  
 françoise -
Hello,

I wish to disable the automatic renewal feature. How should I proceed and whom should I contact?

Thank you

Configuration: Windows XP / Internet Explorer 7.0

1 réponse

Réponse 1 / 1
Ch93 Posted messages 5112 Registration date   Status Membre Last intervention   735
 
Hi

"automatic renewal" of....what?
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françoise
 
the automatic renewal of Norton Antivirus
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Ch93 Posted messages 5112 Registration date   Status Membre Last intervention   735
 
Did you buy Norton Antivirus?
Explain yourself a bit better if you want help.
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françoise
 
YES, with a direct debit, that's why I want to cancel.
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Ch93 Posted messages 5112 Registration date   Status Membre Last intervention   735
 
I found this -> https://support.norton.com/sp/en/us/home/current/info?docurl=20091130040147EN&layout=&pvid=&selected_nav=2&wv_type=public_web

See if it works for you?

You can also reach them by Chat or on a forum -> http://fr.norton.com/support/contact/contact.jsp?pvid=cs&cspvid=
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françoise
 
Thank you for the information, I will try with the link you gave me.
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