Error 105: Resolve the DNS address of the server Solved

Question

Hello,

I have been experiencing a recurring issue with my internet connection for a week, which was previously working perfectly.

3 out of 4 times when I open a webpage in Chrome or Firefox, the page does not load, and I receive an error:

Error 105: Unable to resolve the server's DNS address

I have researched online and checked my firewall as indicated on several websites, but nothing has changed; the problem persists and I don't know what to do anymore.

Could you help me?

Configuration: Windows 7 / Safari 534.24

Matt5151 · Accepted Answer

Well then guys, in order of what to do when things get stuck:

go to Start > Run > cmd
and in the command prompt type: ping 192.168.1.1
If all packets arrive at their destination, it means that the problem isn't with your livebox and that it's working fine

then in the command prompt type: nslookup www.facebook.com (or the site that's failing)
If you get IP addresses in response, it means your DNS is working ... (which would be surprising given the error message ...)
If it doesn't work, I think it's a problem with your ISP's DNS server ...

If you have IP addresses, try connecting to them with your browser ... just to see, you never know: http://adresse_ip

There you go, let us know what happens ^^

topflo76 · Answer

Here is the detail of the error:

The server at www.facebook.com could not be found, as the DNS resolution failed. DNS is the web service that translates website names into Internet addresses. This error is usually due to the absence of an Internet connection or incorrect network configuration. It may also come from a DNS server that is not responding or a firewall preventing Google Chrome from accessing the network.
Here are some suggestions:
Refresh this webpage later.
Check your Internet connection. Restart your router, modem, or any other network device you are using.
Check your DNS settings. Contact your network administrator if you are unsure.
Try disabling DNS prefetching as follows: select the wrench menu > Options > Advanced options and uncheck the option "Use DNS pre-fetching to speed up page load performance".
Try adding Google Chrome to the allowed programs in your firewall or antivirus settings. If it is already allowed, try removing it from the list and adding it back to the list of allowed programs.
If you are using a proxy server, check the related settings or ask your network administrator if that server is working.
If you think you do not need to use a proxy server, do the following: Select the wrench menu > Options > Advanced options > Change proxy settings > Network settings and uncheck the option "Use a proxy server for your local network".

topflo76 · Answer

On the other hand, I noticed that when I try to reboot my Livebox by going to 192.168.1.1, it often says "Internal error," making it impossible for me to reboot remotely.

My Livebox is not the most recent model. A new Livebox has been released since then, and I'm wondering if this could be the reason? What do you think?

tonton jay · Answer

I have the same problem, having to restart the Freebox for it to last 5 minutes and then it starts again.

Sebbonard · Answer

Hello everyone,
And hello to Matt5151 who seems to be able to give me a clue about the problem.

Since today, I'm having a similar issue, namely an inability to connect to the web.

My setup: Windows XP. I connect to the Web through a CISCO Linksys Switch (I use it as a DHCP router as well as for Wifi), then through a Freebox (in classic mode).

Although I haven't modified the Cisco configuration, I no longer have access to the Internet.
- The Cisco is correctly assigning IP addresses
- The Cisco is providing the correct information about the DNS
- I tested, from the PC, ping, tracert, and nslookup, none of them work.
- I can access the Cisco's administration where I can see that the configuration is unchanged and that the DNS servers are found.
- I can ping and tracert from the Cisco (via the admin module), that works, so it is communicating well with the Freebox.

If I go directly through the Freebox, it works perfectly.
- nslookup uses the same DNS as before

I'm a bit messy, so to summarize:

PC --> Freebox --> Internet (works)
PC --> Cisco (works)
Cisco --> Freebox --> Internet (works)

PC --> Cisco -XXX-> Freebox --> Internet (doesn't work anymore)

It seems that the Cisco is refusing me access, yet I don't see anything special.

NSLOOKUP without going through the Cisco (on Google):
Server: dns2.proxad.net
Address: 212.27.40.241
Name: www.l.google.com
etc...............

NSLOOKUP going through the Cisco (on Google):
Server: Unknown
Address: 212.27.40.241 (it's the same DNS address)
DNS request timed out. etc........

Does anyone have any ideas, I'm losing my Latin^^
Thanks in advance.

Sebbonard · Answer

My search on the forums yielded no results, so I went to the manufacturer (Linksys): http://www.linksysbycisco.com/EU/en/home

For the WRT54GL: http://www.linksysbycisco.com/EU/en/support/WRT54GL

The site is quite well done (once is not customary), you can find assistance for setting it up according to the configuration you want to achieve, as well as a FAQ and a forum.

As for me, I followed the troubleshooting procedures but nothing worked.
So, as they suggested, I updated my firmware. And there, miracle, everything started working again.

I still don't know the cause of the problem... Never mind, as long as it works^^

As a reminder, I use the Linksys as a router/Switch/WiFi Access Point so that it distributes IPs via DHCP when I have multiple PCs connected. The Freebox is not in router mode.
I find this simpler because depending on the use (single PC/multiple PCs), I can quickly connect my PC directly to the Freebox without having to change the configuration of the Freebox.

foadhmdl · Answer

Hi,

In my case, I had the same error (105) displayed on Chrome from time to time, which I managed to solve by disabling and re-enabling the network connection. Then one day it stopped working altogether, even with disabling/enabling. I proceeded as follows:
- I stopped my firewall (Comodo Firewall), I re-enabled the Windows firewall

- I reset the Windows firewall settings to default

- I disabled/enabled the connection
And now it works!
Hope this helps someone ^^

Ormn · Answer

Thank you ^^ it works great

johann · Answer

Hello,

I had the same problem and struggled with it for a long time.
But the issue has been resolved (Windows 7 and in English, sorry)

The DHCP is therefore not allowed (disabled)

Here's the procedure:
Control Panel > all Control Panel Items > troubleshooting > network and internet

Then go to Internet Connections.

Windows will tell you that DHCP is off and will ask if you want it to help you connect to a webpage.
Say yes (for example: www.google.com) and it will ask for permission to make network changes to access the internet.

At this point you say ..... I'll let you guess.

0160 · Answer

hehe, hi same issue

ping google OK
nslookup Google OK
opening google via its IP OK
opening google by its name NOT OK

since the installation of Orange nothing works anymore, even after uninstalling the problem persists,

network card config OK
browser config OK
Windows firewall exception management OK

here's a little summary of my situation ;)

Maryline · Answer

Personally, I had the same problem. No matter how much I changed the primary DNS, it changed nothing. So, I did a restore two days back and it worked again. But two days later, the problem came back, so I did a restore again, this time to an earlier date. It’s working for now, but I suspect it will start again in a few days. I don’t really understand why, and I wonder if it’s bad for the computer to keep doing restorations all the time. It must surely cause problems in the long run. In the meantime, the internet is working again. Good luck!

faucoeur3952 · Answer

Hi
I solved the problem with a Winsock fix software that you can download below. I’m giving you the website address because when Google shows error 105
it believes that the DNS server is defective when it’s actually working fine. So with a link already modified by the DNS server, Google won't show error 105 anymore. So you just need to download it and run it... hoping to have helped
thank you

http://windows7themes.net/winsock-fix-for-windows-7.html

(for Windows 7)

Antoine · Answer

Hello,
I have read your responses which seem good but... I don't understand anything!

All I know is that for some sites (I think all of them) I get the message mentioned above: "the DNS resolution has failed etc etc"
But I don't know what DNS is, nor what my firewall is (what is that?), so I don't understand anything. If someone could patiently explain how to solve this problem in a... clear way :)

Thanks in advance!

P.S: I am on a Samsung Galaxy S4 and I have an Orange Livebox.

nacer-43 · Answer

for Facebook DNS issue follow the procedure below go to DNS config and type the following numbers: 180.131.144.144 180.131.145.145

santa · Answer

Hello, I had the same problem as you with the DNS failing, etc. I did everything, searched everywhere to solve this issue but nothing worked even though my SFR Neufbox was functioning normally, but I couldn't open the pages. So, I opted for the update to Windows 10 (I didn't want to at first, but I thought why not!!) and bingo, my internet pages opened normally, so I deduce that I must have lost a file under Windows 8 and that the update to Windows 10 fixed this problem
so if this can help someone!!!

vali · Answer

Hello everyone! I had the same problem. I went to Security and Maintenance, and there I found a message from Microsoft asking me for a security verification. They asked me to confirm my email address, sent me a security code by email, which I had to enter. And finally, no more issues with the DSN address. In fact, the problem came from my Microsoft account which required a security verification. I hope this helps some of you! ;)

Error 105: Resolve the DNS address of the server

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