Ecran bleu au demarrage de mon pc portable

bonjour

utilise ce logiciel et colle nous le rapport :

Whocrashed: Tutoriel ici: https://forum.malekal.com/viewtopic.php?t=16793&start=

quel message est affiché par l'ecran bleu? pour le savoir fais ceci: https://www.commentcamarche.net/informatique/windows/25143-ecran-bleu-windows-bsod-explications-solutions/

tente de restaurer ton ordinateur avant ce problème

comme ceci: https://www.commentcamarche.net/informatique/windows/147-restaurer-windows-avec-les-points-de-restauration/

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si cela persiste:

désinstalle avast comme ceci: https://www.avast.com/fr-fr/uninstall-utility et dis nous si le problème persiste

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si cela persiste dis le nous et

regarde ceci: http://www.faultwire.com/solutions/index.php*1016.html

et https://docs.microsoft.com/en-us/previous-versions/ms854186(v=msdn.10)?redirectedfrom=MSDN

Voici ce que m'affiche le logiciel :

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 22/03/2011 13:08:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini032211-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57CD7)
Bugcheck code: 0x1 (0xFFFFFFFF822170C5, 0x0, 0xFFFE, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Tue 22/03/2011 13:08:39 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!ZwQueryLicenseValue+0xF37)
Bugcheck code: 0x1 (0xFFFFFFFF822170C5, 0x0, 0xFFFE, 0x0)
Error: APC_INDEX_MISMATCH
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sun 20/03/2011 18:32:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini032011-02.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57CD7)
Bugcheck code: 0x1 (0xFFFFFFFF822140C5, 0x0, 0xFFFE, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sun 20/03/2011 13:27:46 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini032011-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57CD7)
Bugcheck code: 0x1 (0xFFFFFFFF822130C5, 0x0, 0xFFFE, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Fri 18/03/2011 17:28:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini031811-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57CD7)
Bugcheck code: 0x1 (0xFFFFFFFF822090C5, 0x0, 0xFFFE, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sun 13/03/2011 11:41:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini031311-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57CD7)
Bugcheck code: 0x1 (0xFFFFFFFF822510C5, 0x0, 0xFFFE, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Thu 10/03/2011 12:22:22 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini031011-02.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57D07)
Bugcheck code: 0x1 (0xFFFFFFFF82215146, 0x0, 0xFFFE, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Thu 10/03/2011 11:39:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini031011-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57D07)
Bugcheck code: 0x1 (0xFFFFFFFF82247146, 0x0, 0xFFFE, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Wed 09/03/2011 12:22:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini030911-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57D17)
Bugcheck code: 0x1 (0xFFFFFFFF82218C94, 0x0, 0xFFFE, 0x0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Fri 04/03/2011 16:02:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini030411-01.dmp
This was probably caused by the following module: aswsp.sys (aswSP+0x1226A)
Bugcheck code: 0x50 (0xFFFFFFFFBAD0B0B4, 0x1, 0xFFFFFFFF8222A0DD, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\aswsp.sys
product: avast! Antivirus System
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: aswsp.sys AVAST Software PAGE_FAULT_IN_NONPAGED_AREA

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Conclusion
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10 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

aswsp.sys (avast! self protection module, AVAST Software)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Bonjour et désolé de répondre aussi tard, mais je crois que le problème vient en fait de ma batterie.

Temps quelle n'est pas chargée au maximum l'ordinateur m'affiche cet écran bleu au démarrage.

Par contre dès que le voyant de la batterie devient vert l'ordinateur s'allume normalement.

Merci encore pour votre aide.

ok . Merci d avoir tenu au courant . Bonne suite