PDF file reading issue
Solved
moytoy
-
jaysis Posted messages 1 Status Member -
jaysis Posted messages 1 Status Member -
Hello,
When I want to open certain PDF files (Pre-filled public service form for vehicle registration),
a message appears in English: "
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html"
However, I have Adobe Reader 10... and I have already removed previous versions installed on my computer using CCleaner...
If you have a solution, I’m all ears...
Thank you.
When I want to open certain PDF files (Pre-filled public service form for vehicle registration),
a message appears in English: "
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html"
However, I have Adobe Reader 10... and I have already removed previous versions installed on my computer using CCleaner...
If you have a solution, I’m all ears...
Thank you.
8 answers
Hello,
The message indeed asks you to log in to Adobe to download the latest updated version, which is 10.0.1.
You can either choose this solution or uninstall Adobe Reader, which over time has become very bulky, and install Foxit Reader instead, which is just as good and weighs 12 MB.
WARNING, you will need the lang_fr_fr.xml file to have the translation in French.
Best regards
--
A well-explained problem is half solved.
The message indeed asks you to log in to Adobe to download the latest updated version, which is 10.0.1.
You can either choose this solution or uninstall Adobe Reader, which over time has become very bulky, and install Foxit Reader instead, which is just as good and weighs 12 MB.
WARNING, you will need the lang_fr_fr.xml file to have the translation in French.
Best regards
--
A well-explained problem is half solved.
I deleted the file and then put it back on my hard drive, but now it won't open at all...
When I used the USB stick, it opened, but now it doesn't open even that way, I get the error message copied above.
This is the first time I've encountered problems with this type of file (all my other PDF files open correctly).
I asked an acquaintance to test this file, and it opens normally for him (Adobe 9.3...)
I forgot to mention that the file is not in direct access; it's a link to the file. I don't know if that helps...
When I used the USB stick, it opened, but now it doesn't open even that way, I get the error message copied above.
This is the first time I've encountered problems with this type of file (all my other PDF files open correctly).
I asked an acquaintance to test this file, and it opens normally for him (Adobe 9.3...)
I forgot to mention that the file is not in direct access; it's a link to the file. I don't know if that helps...
The problem is right there, I installed the new version and the problem persists.
I was able to read the file on my girlfriend's computer, I copied it to a USB stick and then by connecting the stick to my computer the file opens...
I don't understand.
I was able to read the file on my girlfriend's computer, I copied it to a USB stick and then by connecting the stick to my computer the file opens...
I don't understand.
Hello;
Kpcien is right, uninstall Adobe Reader to use Foxit Reader >> See this link for installation help
Thank you for coming back to the Forum to let us know if it's okay or not
Best regards
Kpcien is right, uninstall Adobe Reader to use Foxit Reader >> See this link for installation help
Thank you for coming back to the Forum to let us know if it's okay or not
Best regards
Hello,
I installed Foxit and set it to French...
I chose it as the default reader, but the same message keeps showing up
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html
However, when I open another PDF document that is already on my computer, it opens with Foxit...
It seems like I'm having some problems...
I installed Foxit and set it to French...
I chose it as the default reader, but the same message keeps showing up
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html
However, when I open another PDF document that is already on my computer, it opens with Foxit...
It seems like I'm having some problems...
Hello,
Given what you are writing, it seems that your pdf file which started to cause problems is still continuing. I therefore think that the solution is to delete this document since you have a copy on a USB stick.
After that, check that your pdf readings are working well with Foxit (set as the default program), then copy your pdf file again from the USB stick to your hard drive and see if the problem persists.
Best regards
--
A well-exposed problem is half solved.
Given what you are writing, it seems that your pdf file which started to cause problems is still continuing. I therefore think that the solution is to delete this document since you have a copy on a USB stick.
After that, check that your pdf readings are working well with Foxit (set as the default program), then copy your pdf file again from the USB stick to your hard drive and see if the problem persists.
Best regards
--
A well-exposed problem is half solved.
I think the problem is solved. I went to the site monservicepublic.fr with my girlfriend's computer and... I couldn't open the file... I received the same message as on mine...
So I think the problem doesn't come from my beast^^...
In any case, with this story, I'm sticking with Foxit.
Thank you for your help and responsiveness!
So I think the problem doesn't come from my beast^^...
In any case, with this story, I'm sticking with Foxit.
Thank you for your help and responsiveness!
Satisfied to have helped you: The problem indeed came from the source of this file
Problem solved then
Best regards
Problem solved then
Best regards
You say the problem is solved, but I don’t see the solution: how did you manage to open the file in the end? I'm dealing with the same type of file (car sale form too) and I would like to be able to open it.
Is the latest version of Adobe Reader the only software that can open these documents? Evince shows me the page with the ad message for Adobe Reader...
Is the latest version of Adobe Reader the only software that can open these documents? Evince shows me the page with the ad message for Adobe Reader...