Hello everyone
For a week now, I've taken the time to read all the advice given to solve this restriction problem on PC. Before reaching out for help, I've done everything that needed to be done according to your good advice. But nothing works.
Here is the HijackThis report:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:00:59, on 29/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\FTRTSVC.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZpAcer.EXE
D:\Program Files\Res.EXE
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe
C:\Program Files\OrangeHSS\Systray\SystrayApp.exe
C:\Program Files\Orange HSS\Orange Desktop Search\OrangeDesktopSearch.exe
C:\WINDOWS\System32\ALERTM~1\ALERTM~1.EXE
D:\Program Files\TuneUp Utilities 2004\MemOptimizer.exe
C:\Program Files\NETGEAR\WPN111\wpn111.exe
C:\WINDOWS\BricoPacks\Vista Inspirat\ObjectDock\ObjectDock.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\Program Files\IE7Pro\IE7ProRs.dll/easyhome.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
https://www.msn.com/fr-fr/?ocid=iehp R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
https://www.msn.com/fr-fr/?ocid=iehp R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Orange
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Links
R3 - URLSearchHook: Search Class - {08C06D61-F1F3-4799-86F8-BE1A89362C85} - (no file)
O2 - BHO: Help for Adobe PDF Reader link - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZpAcer.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [USB Storage Toolbox] D:\Program Files\Res.EXE
O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [SystrayORAHSS] "C:\Program Files\OrangeHSS\Systray\SystrayApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Orange Desktop Search] "C:\Program Files\Orange HSS\Orange Desktop Search\OrangeDesktopSearch.exe" /tray
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "D:\Program Files\TuneUp Utilities 2004\MemOptimizer.exe" autostart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Stardock ObjectDock.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat\ObjectDock\ObjectDock.exe
O4 - Global Startup: LG SyncManager.lnk.disabled
O4 - Global Startup: NETGEAR WPN111 Smart Wizard.lnk = ?
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O9 - Extra button: Wanadoo Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\WANADO~1\Wanadoo Messenger.exe (file missing)
O9 - Extra 'Tools' menuitem: Wanadoo Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\WANADO~1\Wanadoo Messenger.exe (file missing)
O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Orange - {1462651F-F4BA-4C76-A001-C4284D0FE16E} -
https://www.orange.fr/portail (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {2250C29C-C5E9-4F55-BE4E-01E45A40FCF1} (CMediaMix Object) - http://musicmix.messenger.msn.com/Medialogic.CAB
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/FR-FR/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://update.microsoft.com/... O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/... O16 - DPF: {867E13F2-7F31-44FB-AC97-CD38E0DC46EF} (HardwareDetection Control) -
https://www.touslesdrivers.com/index.php?v_page=29 O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {8FD07749-EFFA-48C6-947C-45A8D7BF422F} (CLVistaGenie Control) - http://www.cyberlink.com/vista/prog/CLVistaGenie.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing)
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe (file missing)
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (file missing)
O23 - Service: France Telecom Routing Table Service (FTRTSVC) - France Telecom - C:\WINDOWS\System32\FTRTSVC.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Crawler.com - C:\Program Files\WinClamAVShield\sp_clamsrv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - D:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
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End of file - 9042 bytes
Could someone help me!
PC: ACER Aspire 1350
XP Pro- SP2