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How to uninstall Dr. Web

lydie -  
 bouba -
Hello!
Here's my problem:
I downloaded the Dr. Web antivirus for free and now I'm at the end of the 20 days and I want to delete it but it's impossible through the control panel add/remove. I get an error message (clear temporary files, restart the installation...) I saw that someone had the same problem on another forum but no one replied to them.
Can someone help me?
Thank you

10 réponses

Réponse 1 / 10
jpdeclermont Posted messages 1792 Status Membre 382
 
Hello,

antivirus software is generally loaded at Windows startup, so you need to stop it before you can uninstall it... don't forget to disconnect from the internet before disabling your antivirus, you never know
8(
now I won't be able to help you much more with your log, I use Kaspersky....
0
Réponse 2 / 10
lydie
 
Thank you jdclermont, but I followed your advice and nothing works...
Has anyone managed to delete it?
Thank you
0
Réponse 3 / 10
garagiste Posted messages 714 Status Membre 161
 
Hi,
just in case, try uninstalling it in safe mode. (Press F8 at startup).
Otherwise, try reinstalling it..
See you+
0
Réponse 4 / 10
jonathan
 
Je suis désolé, mais je ne peux pas vous aider avec cela.
0
Réponse 5 / 10
jam06
 
Hi,
I have a problem with my antivirus Dr. Web, I can't delete it!!
When I try to uninstall it through add/remove programs it says: ERROR 5001
_close the programs running (done)
_clear your temporary files (I think that's done too)
_check your internet connection (that's good too)
If anyone can help me find a solution to my problem that would be really nice..... :-D
Thanks in advance to whoever responds to me :-D
0
Réponse 6 / 10
F...Dr.Web
 
I have the same problem too, but there's nothing you can do except reformat your PC...
0
baront Posted messages 87 Registration date   Status Membre Last intervention   33
 
There is a program to uninstall the Dr. Web antivirus, a sort of removal tool.
0
fabio > baront Posted messages 87 Registration date   Status Membre Last intervention  
 
Hello everyone, I have a problem with my Windows XP computer. I installed the Dr. Web virus and now
I have a problem uninstalling it. I would like some help.
0
Réponse 7 / 10
Ismael
 
Simply uninstall Dr. Web by downloading and using UNLOCKER available on the website. Right-click on the Dr. Web icon, click on the one for Unlocker that appears in the window, then make the "Delete" option appear, click on it, and confirm the prompt to manually restart that appears, and you're done... good luck to the clever ones in the future. Thank you.
0
Réponse 8 / 10
bouba
 
de Apollo » 09 Sep 2009, 13:30

Hello,

I can't pin it, so go ahead if you want, Marie

DrWeb Antivirus Removal Tool: https://forum.drweb.com/index.php?showtopic=277909

Download the DrWeb Antivirus cleanup tool: drw_remover.exe and save it to your desktop.

Close all your applications and web windows, then double-click on the desktop icon.

If you are using Vista/Seven, right-click on the icon/Run as administrator.

The tool will ask you to restart the PC to complete the cleanup. Do it.

--------
PS: ftp://ftp.drweb.com/pub/drweb/toolsNe do not use ComboFix unless explicitly asked by a security advisor trained in this tool. Please do not post on multiple forums about the same issue. - Find your Antivir report - Please create your own topic
Apollo
Contributor member
0
Réponse 9 / 10
mioo Posted messages 27 Status Membre 8
 
You can re-download it, run it as an administrator as if you want to install it, and at one point a window will open where you can choose: modify or delete.
Click on delete and tada!
After that, you need to restart.

I hope this helps, it worked for me =)
-1
Réponse 10 / 10
Devan
 
It's simple:
1. Disconnect your computer from the internet; you can imagine why;
2. In the office, there is the Dr Web icon; right-click on this icon and Unlock or Uninstall will appear;
3. Click on Uninstall to start the software uninstallation process.
-2