Windows Update Issue

Hello, I have the same problem regarding the security update for Windows 7 (KB2731847); I'm getting error code 80070BC9. I should mention that I have Windows 7 Starter Edition on an HP Mini (but I imagine that this last piece of information doesn't change much).

So I tried to install it from Microsoft.com as indicated in a thread on Cçm, but it fails. I also tried in safe mode (both types) and it doesn't appear at all.

What should I do, please?

First, I recommend trying to update in safe mode with networking (by pressing F8 at startup).

Recently, I also had a case where the antivirus (Avast in this case) was preventing updates. If that still doesn't work, you can try downloading the updates after disabling the antivirus.

Hello,
When I am in safe mode with network support, as you told me, the Windows update software doesn't start, even after clicking on it several times...

Did you do it in safe mode WITH networking support?

You can follow this link:

https://www.commentcamarche.net/faq/273-windows-update-toutes-versions

It suggests checking for available updates for your machine directly on the site and downloading them manually. Always do this in safe mode with networking support.

You go to the control panel, then to system and security, then to windows update, and you start the automatic updates; always try.

I can't find the updates on the Windows site, which is really messed up...
Can you help me?

Hello.

Updates cannot be made in safe mode

failure, because Windows Installer does not work in this

mode, it's a quirk of Microsoft, rather try

a repair, with these sites:

https://www.thewindowsclub.com/repair-fix-windows-updates-with-fix-wu-utility

https://www.softpedia.com/get/Tweak/System-Tweak/Fix-WU.shtml#download

http://www.saunalahti.fi/~borg/fixwindowsupdate/downloads.html

If no result, do this:

Click on Start\All Programs\Accessories\

Right-click on Command Prompt

Click on Run as administrator

In the command prompt window, type all of this:
(pressing Enter after each command)

net stop wuauserv
net stop bits
ren %systemroot%\System32\Catroot2 oldcatroot2
ren % systemroot% \ SoftwareDistribution SoftwareDistribution.old
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltux.dll
regsvr32 wups2.dll
regsvr32 wups.dll
regsvr32 wuwebv.dll
net start bits
net start wuauserv

Restart.

Hi,
On ren %systemroot%\System32\Catroot2 oldcatroot2 I have "access denied" and on
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old I have "the command syntax is incorrect".
What should I do?

I would like to point out that the little software did not work.

Good evening,
Missed it, the command ren c:\windows\System32\Catroot2 oldcatroot2 still gives me access denied, I've done everything else anyway, I'm restarting Windows Update, and still the same error code, "code 80070BC9"
Thank you in advance

Hello,
Today I managed to install several updates that were released yesterday by Microsoft, so the problem shouldn't be with Windows Update. However, now after searching, the computer tells me that there are 3 updates to be done, but does not display them. When I try to start the installation, I always encounter the same problem...
Thank you in advance.