Windows Update Issue

natsukille Posted messages 18 Registration date   Status Member Last intervention   -  
UneAutrePersonne Posted messages 19 Status Member -
Hello,
I have a problem with Windows update; I can't install the updates for my computer. Every time I try, an error message comes back: code 80070BC9, and no installation...
Thank you in advance

PS: I am on Windows 7 Home Premium x64, and on a recent machine.

Configuration: Windows 7 / Safari 534.3

12 answers

morganch
 
For the first error "access denied", you need to check

in C:\Windows\system32\Catroot2

right-click on Catroot2, Properties\Security Tab

check what your permissions are.

For the second one, it must be a space not respected in the command.

And to simplify, then type these new commands instead of the

previous ones:

ren c:\windows\System32\Catroot2 oldcatroot2
ren c:\windows\SoftwareDistribution SoftwareDistribution.old
3
UneAutrePersonne Posted messages 19 Status Member 3
 
Hello, I have the same problem regarding the security update for Windows 7 (KB2731847); I'm getting error code 80070BC9. I should mention that I have Windows 7 Starter Edition on an HP Mini (but I imagine that this last piece of information doesn't change much).

So I tried to install it from Microsoft.com as indicated in a thread on Cçm, but it fails. I also tried in safe mode (both types) and it doesn't appear at all.

What should I do, please?
1
Holy_2010 Posted messages 1354 Status Member 94
 
First, I recommend trying to update in safe mode with networking (by pressing F8 at startup).

Recently, I also had a case where the antivirus (Avast in this case) was preventing updates. If that still doesn't work, you can try downloading the updates after disabling the antivirus.
0
natsukille Posted messages 18 Registration date   Status Member Last intervention  
 
Hello,
When I am in safe mode with network support, as you told me, the Windows update software doesn't start, even after clicking on it several times...
0
Holy_2010 Posted messages 1354 Status Member 94
 
Did you do it in safe mode WITH networking support?

You can follow this link:

https://www.commentcamarche.net/faq/273-windows-update-toutes-versions

It suggests checking for available updates for your machine directly on the site and downloading them manually. Always do this in safe mode with networking support.
0
erlerlaurent Posted messages 9 Status Member
 
You go to the control panel, then to system and security, then to windows update, and you start the automatic updates; always try.
0
natsukille Posted messages 18 Registration date   Status Member Last intervention  
 
I can't find the updates on the Windows site, which is really messed up...
Can you help me?
0
morganch
 
Hello.

Updates cannot be made in safe mode

failure, because Windows Installer does not work in this

mode, it's a quirk of Microsoft, rather try

a repair, with these sites:

https://www.thewindowsclub.com/repair-fix-windows-updates-with-fix-wu-utility

https://www.softpedia.com/get/Tweak/System-Tweak/Fix-WU.shtml#download

http://www.saunalahti.fi/~borg/fixwindowsupdate/downloads.html

If no result, do this:

Click on Start\All Programs\Accessories\

Right-click on Command Prompt

Click on Run as administrator

In the command prompt window, type all of this:
(pressing Enter after each command)

net stop wuauserv
net stop bits
ren %systemroot%\System32\Catroot2 oldcatroot2
ren % systemroot% \ SoftwareDistribution SoftwareDistribution.old
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltux.dll
regsvr32 wups2.dll
regsvr32 wups.dll
regsvr32 wuwebv.dll
net start bits
net start wuauserv


Restart.
0
natsukille Posted messages 18 Registration date   Status Member Last intervention  
 
Hi,
On ren %systemroot%\System32\Catroot2 oldcatroot2 I have "access denied" and on
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old I have "the command syntax is incorrect".
What should I do?
0
natsukille Posted messages 18 Registration date   Status Member Last intervention  
 
I would like to point out that the little software did not work.
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natsukille Posted messages 18 Registration date   Status Member Last intervention  
 
Good evening,
Missed it, the command ren c:\windows\System32\Catroot2 oldcatroot2 still gives me access denied, I've done everything else anyway, I'm restarting Windows Update, and still the same error code, "code 80070BC9"
Thank you in advance
0
natsukille Posted messages 18 Registration date   Status Member Last intervention  
 
Hello,
Today I managed to install several updates that were released yesterday by Microsoft, so the problem shouldn't be with Windows Update. However, now after searching, the computer tells me that there are 3 updates to be done, but does not display them. When I try to start the installation, I always encounter the same problem...
Thank you in advance.
0