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Error 47 on USB port

ninon -  
 MagicalGamers -
Hello,
Out of the blue, an alert "47" appeared on a mass storage device; I'm being told that a device hasn't been removed when there is nothing to remove??? I can't use this USB port... how can I fix this since I've done everything that has been suggested through the computer's help, without solving my problem.
Thank you for your response, I can't read the answers to this question on the site...

Configuration: Windows XP / Firefox 3.6.8

2 answers

Answer 1 / 2
gouby Posted messages 386 Registration date   Status Contributor Last intervention   6 491
 
Hello

go to the device manager, look under the mass controller, you should have a yellow point ? or !, right-click on it = disable, then = uninstall
and restart your pc
O.o°* ??? SHEBAM ! POW ! BLOP ! WIZZ ! ??? *°o.O
°º¤ø,¸¸,ø¤º°'°º¤ø,¸It's all going to be fine.............or not!¸,°º¤ø,¸¸,ø¤º°'°º¤ø,¸
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MagicalGamers Posted messages 82 Status Member 15
 
There's also this way WELL DONE.
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gouby Posted messages 386 Registration date   Status Contributor Last intervention   6 491
 
Thank you, actually this is similar to what the Microsoft link says about error code 37.
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MagicalGamers
 
The subject is closed.
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Answer 2 / 2
MagicalGamers Posted messages 82 Status Member 15
 
Hello.
Here is the Microsoft site: https://support.microsoft.com/fr-fr/help/310123/error-codes-in-device-manager-in-windows
As soon as you enter the site, it offers you a software to fix this issue.
Click on run and follow the instructions.
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