DVD reader driver

Solved
tenzingm Posted messages 204 Status Member -  
flo88 Posted messages 28478 Registration date   Status Contributor Last intervention   -
Hello everyone,
My PC is a Medion Akoya MD 96970, which I changed the OS (I switched from Vista to XP Pro p.3). Since then, the DVD drive refuses to burn and randomly shows either that it is a CD drive or a DVD drive. Medion's customer service thinks it’s a driver issue, but I can't find the driver whose reference is: HL-DT-ST DVDRAM GSA-T40N.
Could you please help me?
Thank you for your reply

Configuration: Windows XP / Firefox 3.6.8

2 answers

flo88 Posted messages 28478 Registration date   Status Contributor Last intervention   Ambassadeur 5 166
 
Hello
There is no need for a specific driver for DVD drives.
What does the device manager say?
Which burning software are you using?
Is your version of Windows a pirated one?

--
Hello to you
0
tenzingm Posted messages 204 Status Member 9
 
Good evening Flo,
Sorry for the late reply but I've just gotten home from work.
The version of Windows was on my old PC, so it wasn't pirated. And regarding the device manager, I can see my drive. However, I realize that before uninstalling Vista for Win XP, the burning software (Nero) is no longer appearing....
Thank you for your help.
0
ekim55 Posted messages 86273 Registration date   Status Moderator Last intervention   14 677
 
Hello,
Go to Device Manager, click on + drives, right-click on the CD/DVD drive --> HL-DT-ST DVDRAM GSA-T40N and uninstall it. Restart and see what happens.
--
Human beings are at their best when things are at their worst.
0
tenzingm Posted messages 204 Status Member 9
 
Hello Ekim,
I sent you a message yesterday when I got home and it doesn't appear.
First of all, thank you for your reply.
As Flo asked me, I realized that I didn't have any burning software... it wasn't going to work. I will therefore download one and see how it goes.
Thank you very much.
0
flo88 Posted messages 28478 Registration date   Status Contributor Last intervention   5 166
 
As they say, the simplest solutions are the best ;-)
0