Redémarrage intempestif routeur cisco 1841

Fermé
Templar - 5 juin 2010 à 15:41
 Templar - 8 juin 2010 à 22:23
Bonjour,

Mon routeur Cisco 1841 me donne des insomnies. Il redémarre de façon intempestive. Ca peut arriver après quelques secondes ou quelques dizaines de minutes de fonctionnement. Il (le routeur) commence par envoyer une suite d'informations bizarres sur ma console pendant plusieurs dizaines de secondes, puis le système redémarre. Les informations affichées sur ma console me laissent croire qu'il s'agit d'un problème de version ou de qualité de l'IOS installé (c1841-ipbase-mz.124-15.T7.bin). Est-ce possible? Ou encore un problème de mémoire? J'espère seulement qu'il ne s'agit pas d'un problème matériel!!! Ah! Autre chose! J'ai constaté que ce crash arrive lorsque le nombre d'utilisateurs devient important. Je ne connais pas encore la limite exacte, mais je pense que c'est à partir de 80 à150 utilisateurs que tout se gâte. Ce routeur est ma passerelle internet et ne fait que du NAT.
Je précise également que lorsque je "PING" la passerelle à partir d'un poste du réseau, les délais de réponse sont anormalement longs et variés, de 1 à 200ms, au lieu de 1ms maximum que j'obtenais avec l'ancien routeur dans les mêmes conditions de travail.

Voici deux spécimens de messages que je reçois sur ma console:

Spécimen 1:

-Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850 0x61868E14 0x60FD189C 0x60F99B08
0x616DBD44 0x616DBE88 0x60F99EF8
%SYS-2-INTSCHED: 'suspend' at level 3 -Process= "IP NAT Ager", ipl= 3, pid= 144,
-Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850 0x61868E14 0x60FD189C 0x60F99B08
0x616DBD44 0x616DBE88 0x60F99EF8
%SYS-2-INTSCHED: 'suspend' at level 3 -Process= "IP NAT Ager", ipl= 3, pid= 144,
-Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850 0x61868E14 0x60FD189C 0x60F99B08
0x616DBD44 0x616DBE88 0x60F99EF8
%SYS-2-INTSCHED: 'suspend' at level 3 -Process= "IP NAT Ager", ipl= 3, pid= 144,

...

-Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850 0x61868E14 0x60FD189C 0x60F99B08
0x616DBD44 0x616DBE88 0x60F99EF8
%SYS-2-INTSCHED: 'suspend' at level 3 -Process= "IP NAT Ager", ipl= 3, pid= 144,
-Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850 0x61868E14 0x60FD189C 0x60F99B08
0x616DBD44 0x616DBE88 0x60F99EF8
%SYS-2-INTSCHED: 'suspend' at level 3 -Process= "IP NAT Ager", ipl= 3, pid= 144,
-Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850 0x61868E14 0x60FD189C 0x60F99B08
0x616DBD44 0x616DBE88 0x60F99EF8
%SYS-2-INTSCHED: 'suspend' at level 3 -Process= "IP NAT Ager", ipl= 3, pid= 144,
-Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850 0x61868E14 0x60FD189C 0x60F99B08
0x616DBD44 0x616DBE88 0x60F99EF8
%SYS-2-INTSCHED: 'suspend' at level 3 -Process= "IP NAT Ager", ipl= 3, pid= 144
%ALIGN-1-FATAL: Corrupted program counter 15:53:24 UTC Thu Jun 3 2010
pc=0x60AF0464 , ra=0x316 , sp=0x63522258

%ALIGN-1-FATAL: Corrupted program counter 15:53:24 UTC Thu Jun 3 2010
pc=0x60AF0464 , ra=0x316 , sp=0x63522258


15:53:25 UTC Thu Jun 3 2010: TLB (load or instruction fetch) exception, CPU sig
nal 10, PC = 0x60AF0464



--------------------------------------------------------------------
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback=
$0 : 00000000, AT : 628A0000, v0 : 63522387, v1 : 0000004E
a0 : FFFFFFFF, a1 : 00000000, a2 : 0000002E, a3 : 00000073
t0 : 61B2F1DE, t1 : 62AB4730, t2 : 00000001, t3 : 60AF0448
t4 : 61F39780, t5 : 00000138, t6 : 61F39648, t7 : 61F40000
s0 : 00000000, s1 : FFFFFFFC, s2 : 63522384, s3 : FFFFFFFF
s4 : 00000316, s5 : FFFFFFFF, s6 : FFFFFFFF, s7 : 00000000
t8 : 00000073, t9 : 00000043, k0 : 6387C25C, k1 : 60280BE4
gp : 628A0860, sp : 63522258, s8 : 63522388, ra : 00000316
EPC : 60AF0464, ErrorEPC : BFC05FDC, SREG : 3401C103
MDLO : 00000000, MDHI : 00000006, BadVaddr : FFFFFFFF
DATA_START : 0x619069E0
Cause 80000408 (Code 0x2): TLB (load or instruction fetch) exception

Writing crashinfo to flash:crashinfo_20100603-155325

15:53:25 UTC Thu Jun 3 2010: TLB (load or instruction fetch) exception, CPU sig
nal 10, PC = 0x60AF0464



--------------------------------------------------------------------
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------


-Traceback=
$0 : 00000000, AT : 628A0000, v0 : 63522387, v1 : 0000004E
a0 : FFFFFFFF, a1 : 00000000, a2 : 0000002E, a3 : 00000073
t0 : 61B2F1DE, t1 : 62AB4730, t2 : 00000001, t3 : 60AF0448
t4 : 61F39780, t5 : 00000138, t6 : 61F39648, t7 : 61F40000
s0 : 00000000, s1 : FFFFFFFC, s2 : 63522384, s3 : FFFFFFFF
s4 : 00000316, s5 : FFFFFFFF, s6 : FFFFFFFF, s7 : 00000000
t8 : 00000073, t9 : 00000043, k0 : 6387C25C, k1 : 60280BE4
gp : 628A0860, sp : 63522258, s8 : 63522388, ra : 00000316
EPC : 60AF0464, ErrorEPC : BFC05FDC, SREG : 3401C103
MDLO : 00000000, MDHI : 00000006, BadVaddr : FFFFFFFF
DATA_START : 0x619069E0
Cause 80000408 (Code 0x2): TLB (load or instruction fetch) exception

-Traceback=


=== Flushing messages (15:53:25 UTC Thu Jun 3 2010) ===

Buffered messages:

%Software-forced reload

No warm reboot Storage
*** System received a Bus Error exception ***
signal= 0xa, code= 0x80000408, context= 0x62ab5bb4
PC = 0x605dddf0, Cause = 0x2820, Status Reg = 0x34018002

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: https://www.cisco.com/c/en/us/support/index.html
Copyright (c) 2006 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c1841 platform with 131072 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled


Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb80
program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x15ce144
Self decompressing the image : #################################################
#################################################################### [OK]

Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0X003AA110 public buffer pools
0X00211000 public particle pools
0X000021B8 Onboard USB

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Allocating additional 6690586 bytes to IO Memory.
PMem allocated: 118489088 bytes; IOMem allocated: 15728640 bytes

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706



Cisco IOS Software, 1841 Software (C1841-IPBASE-M), Version 12.4(15)T7, RELEASE
SOFTWARE (fc3)
Technical Support: https://www.cisco.com/c/en/us/support/index.html
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Wed 13-Aug-08 15:34 by prod_rel_team
Image text-base: 0x60081794, data-base: 0x61907C40

Cisco 1841 (revision 7.0) with 115712K/15360K bytes of memory.
Processor board ID FHK1314212E
2 FastEthernet interfaces
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
31488K bytes of ATA CompactFlash (Read/Write)




Press RETURN to get started!




Spécimen 2:


000118: *May 25 15:12:24.535 UTC: %SYS-2-INTSCHED: 'suspend' at level 3 -Process
= "IP NAT Ager", ipl= 3, pid= 144, -Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850
0x61868E14 0x60FD189C 0x60F99B08 0x616DBD44 0x616DBE88 0x60F99EF8
000119: *May 25 15:12:24.539 UTC: %SYS-2-INTSCHED: 'suspend' at level 3 -Process
= "IP NAT Ager", ipl= 3, pid= 144, -Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850
0x61868E14 0x60FD189C 0x60F99B08 0x616DBD44 0x616DBE88 0x60F99EF8
000120: *May 25 15:12:24.543 UTC: %SYS-2-INTSCHED: 'suspend' at level 3 -Process
= "IP NAT Ager", ipl= 3, pid= 144, -Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850
0x61868E14 0x60FD189C 0x60F99B08 0x616DBD44 0x616DBE88 0x60F99EF8

...

000186: *May 25 15:12:24.859 UTC: %SYS-2-INTSCHED: 'suspend' at level 3 -Process
= "IP NAT Ager", ipl= 3, pid= 144, -Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850
0x61868E14 0x60FD189C 0x60F99B08 0x616DBD44 0x616DBE88 0x60F99EF8
000187: *May 25 15:12:24.863 UTC: %SYS-2-INTSCHED: 'suspend' at level 3 -Process
= "IP NAT Ager", ipl= 3, pid= 144, -Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850
0x61868E14 0x60FD189C 0x60F99B08 0x616DBD44 0x616DBE88 0x60F99EF8
000188: *May 25 15:12:24.871 UTC: %SYS-2-INTSCHED: 'suspend' at level 3 -Process
= "IP NAT Ager", ipl= 3, pid= 144, -Traceback= 0x60ADAE74 0x605DEBD0 0x616AB850
0x61868E14 0x60FD189C 0x60F99B08 0x616DBD44 0x616DBE88 0x60F99EF8
No warm reboot Storage
*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x62aafa74
PC = 0x605dddf0, Cause = 0x20, Status Reg = 0x34018002

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: https://www.cisco.com/c/en/us/support/index.html
Copyright (c) 2006 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c1841 platform with 131072 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled


Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb80
program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x15ce144
Self decompressing the image : #################################################
#################################################################### [OK]

Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0X003AA110 public buffer pools
0X00211000 public particle pools
0X000021B8 Onboard USB

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Allocating additional 6688778 bytes to IO Memory.
PMem allocated: 118489088 bytes; IOMem allocated: 15728640 bytes

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706



Cisco IOS Software, 1841 Software (C1841-IPBASE-M), Version 12.4(15)T7, RELEASE
SOFTWARE (fc3)
Technical Support: https://www.cisco.com/c/en/us/support/index.html
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Wed 13-Aug-08 15:34 by prod_rel_team
Image text-base: 0x60081794, data-base: 0x6190B4C0

Cisco 1841 (revision 7.0) with 115712K/15360K bytes of memory.
Processor board ID FHK1314212E
2 FastEthernet interfaces
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
31488K bytes of ATA CompactFlash (Read/Write)


% There may not be enough space available to collect the complete crashinfo
% It would be advisable to have 280755 bytes free space on flash:crashinfo


Press RETURN to get started!



Qu'en pensez-vous? Merci d'avance.

A voir également:

1 réponse

Bonsoir chers réseauticiens.
Je suis toujours aussi désespéré à ce jour, sinon pire encore, car j'ai observé ce matin que le problème (redémarrage intempestif du routeur) se pose même avec moins de 20 pc sur le réseau!!!
Si quelqu'un a une idée, je suis preneur. Merci encore.
0