Why won't my computer recognize my headphones anymore? Solved

Question

Hello,

First of all, I want to say that I'm not very good with computers, so a "beginner" vocabulary will be welcome ^^

Here is my problem: my computer (an Asus laptop) did a system update. Everything is great, except it no longer detects my headphones. It's not a sound problem since the speakers are working perfectly. It's not a headphone problem because they work on my MP3 player.

I therefore assumed it was a driver issue. I went to touslesdrivers.com and scanned my drivers. It told me that my audio system was:

Realtek Semiconductor Corp. Realtek High Definition Audio
Installed drivers:
Manufacturer: Realtek Semiconductor Corp. | INF file: oem5.inf | Class: media | Version: 6.0.1.5667 |

So I went to the Realtek website and downloaded the driver update that corresponded to my audio system. The update was successful, but the problem persists.

In fact, the PC no longer detects the audio jacks.

Can you help me? Thank you in advance.

Configuration: Windows Vista / Internet Explorer 7.0

RacGas · Accepted Answer

A small solution: (Windows 7) Control Panel Hardware and Sound Realtek HD Audio Manager Advanced Device Settings Separate all input jacks as independent input devices Ok  And the problem is solved ;-)

Sadik · Answer

Do you plug your headphones into the jack connection? Isn't it USB on your computer?

peufeux · Answer

Hi, uninstall the software for the headphones, restart your PC, plug in the headphones, run your MP3 software or the headphone software if it asks for it, and then completely install your MP3 software or the headphone software if you have one since you didn't mention it.

Often in your case, an uninstallation and reinstallation works. See you!

peufeux · Answer

https://forums.commentcamarche.net/forum/affich-4893908-peripherique-audio-sur-vista

LOPLOP · Answer

Hello!
I just have Windows 8 and my computer (ASUS TPL300) wasn't detecting the headphones anymore. I just found the solution and it might help, so I'm sharing:

Control Panel >> Hardware and Sound >> Realtek HD Audio Manager >> small blue "i" in the bottom right >> check "Show icon in notification area" (the dot must be blue) >> problem solved! (at least it worked for me!)

That's it!

MissVictoria2 · Answer

I also have the same problem but on an Aspire One PC...

MitchConner · Answer

I had the issue on my work Dell Vostro, here’s my solution: right-click on the sound icon (speaker) at the bottom right => click on playback devices => right-click in the middle of the window that appears and click "show disabled devices"; the headphones should appear greyed out, click on it and then "enable," problem solved =)

Akls · Answer

If you are on Windows 8/10, go check out this topic:  http://forums.cnetfrance.fr/topic/199397-windows-10--8--regler-un-probleme-de-son--audio/

Tatoo · Answer

Thank you, Loplop

Ambre25 · Answer

(Windows 10) For those whose problem persists, I managed to fix my issue by going to:
- Start
- Find the "Realtek" folder and then go to "Realtek HD audio manager"
- Then check the box below the desktop representation and then click OK

I hope my solution can help some :)

Anonyme · Answer

Hi there! So I have an Asus and I had the same problem. So you need to:

- go to control panel
- Realtek HD audio manager
- Click on the folder in the analog section on the right
- Enable the windows every time a device is plugged in

I hope I was able to help some of you ;)

stonga · Answer

Hello. On Compaq EliteBook (Windows 7),
- click on the audio icon at the bottom right, then right-click
- Open the volume mixer - click on Mixer -
- Mute the volume (click on the icon) Internet Explorer
- Plug in the headphones (Jack plug detected!)
- Optionally restore the Internet Explorer volume.

Why won't my computer recognize my headphones anymore?

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