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Code 80072efe how to get Windows Update working again - Page 3

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  1. lusky16 Posted messages 630 Status Member 30
     
    yes, I have Malwarebytes ok I'll do that
    --
    ~~~ best regards

    ~~~ lusky16
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  2. lusky16 Posted messages 630 Status Member 30
     
    Always the same... the error appears about 3 seconds after I clicked on search, could it be a virus that prevents the update?
    --
    ~~~ best regards

    ~~~ lusky16
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  3. ekim55 Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    It could very well be a virus! I suggest you repost in the virus/security forum for an analysis to check for an infection. After the analysis, if there's no infection, perform a Vista repair without data loss --> http://www.vista-xp.fr/forum/topic428.html
    --
    Human beings are at their best when things are at their worst.
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  4. lusky16 Posted messages 630 Status Member 30
     
    oh yes, but on the other hand, the installation CD is not provided with my PC, so this procedure would be impossible?

    I'll still post in virus/security tomorrow

    thank you very much for your help once again, see you next time

    ~~~ best regards

    ~~~ lusky16
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  6. ekim55 Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    What is the brand of the PC? Also, check if you have a recovery partition.
    --
    The human being is at their best when things are at their worst.
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  7. lusky16 Posted messages 630 Status Member 30
     
    This is an Acer Aspire 5920G series and unfortunately, the installation CD is not included, so I'm in a bad situation
    --
    ~~~ best regards

    ~~~ lusky16
    0
  8. lusky16 Posted messages 630 Status Member 30
     
    Here is the cmd after analysis:

    http://img22.imageshack.us/img22/6628/fixwu.jpg

    http://img51.imageshack.us/img51/2937/dfdfdfd.jpg
    ~~~ kind regards

    ~~~ lusky16
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  9. ekim55 Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    There are damaged system files and not all of them have been repaired. Restart the PC and go back to Windows Update. If that doesn't work, try to see which updates are not installing.
    --
    Human beings are at their best when things are at their worst.
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  10. lusky16 Posted messages 630 Status Member 30
     
    yeah, but I can’t know which ones can’t be installed
    --
    ~~~ best regards

    ~~~ lusky16
    0
  11. ekim55 Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    Click on "Get help on this error" and see what solutions are offered.
    --
    Human beings are at their best when things are at their worst.
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  12. lusky16 Posted messages 630 Status Member 30
     
    Waw ... nothing at all, lol no results, unknown error
    --
    ~~~ sincerely

    ~~~ lusky16
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  13. ekim55 Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    If you can't see the updates, try this --> Ctrl + Alt + Del, processes tab, select explorer.exe, click on end process, then, file, new task, type: explorer.exe and OK. Go back to Windows Update and try to check for updates.
    --
    Human beings are at their best when things are at their worst.
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  14. lusky16 Posted messages 630 Status Member 30
     
    Nothing to do, it's as if I did nothing
    --
    Blue screen, unhappy Geek.
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  15. ekim55 Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    What was the result of the analysis of your PC on the virus/security forum?
    --
    Human beings are at their best when things are at their worst.
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  17. ekim55 Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    I am inexperienced in this field, but I saw that you had Spybot installed. Disable the Tea-Timer, also disable Avast and MalwareBytes, it's only temporary. Go to Windows Update and see what happens.
    --
    Human beings are at their best when things are at their worst.
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  18. lusky16 Posted messages 630 Status Member 30
     
    Ok yes, it's true that people who study analysis logs are really very good ^^

    ok I will try with spybot

    --
    Blue screen, unhappy Geek.
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  19. Bucker
     
    I finally found the solution for error 80072efe after a long search...

    It's something to do with rootkit files, follow these steps:

    1) Download this file from the following link https://support.kaspersky.com/downloads/utils/tdsskiller.exe

    2) Run it, follow the steps.

    3) Restart your computer...

    4) Check for updates... good luck...

    Note. This will also fix the Windows Update Defender issue...

    Best regards
    Bucker
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    1. Corinne
       
      Hello

      could you please send the link again because the one you provided is dead... it's not enough to have been helped and leave others in the same mess as you... Thanks to you
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    3. kiminellie
       
      Thank you, Bucker,
      even though the link was dead, by downloading the following file on Google: tdsskiller.exe it all worked!
      when I had tried everything for 9 months!!!!
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  20. magics01
     
    Hi, just uninstall Adobe Reader 9.
    There you go.
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    1. Toopee
       
      It's crazy, but it worked for me. Thank you!
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  21. yves
     

    Hi everyone, I'm having the same problem and I've been stressing over it for a while. I tried your Booker link but it doesn't work, could you please post it again? Thanks in advance.

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