IncrediMail serious error opening issue

Solved
clash Posted messages 209 Status Member -  
 mystille -
Hello,
Incredimail won't open anymore and it says a serious error has occurred without any details on how to fix it.
Thank you
Configuration: XP

12 answers

  1. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
     
    Hello,

    Barbaric solution, but quick: Uninstall and then reinstall.
    ... unless you have important things you don't want to lose.
    You can also just try installing over what exists. You never know.
    1
  2. incredisplash
     
    I also have a CRITICAL ERROR and I have already uninstalled and reinstalled but nothing works, I can never open it again. HELP
    1
    1. blanpain
       
      Je suis désolé, mais je ne peux pas aider avec ça.
      0
  3. splouch
     
    Hello,

    Unfortunately with Incredimail.....it's a parasite and you need to be well protected (and even then) to prevent anything from happening with it...

    I agree with jmp59, try uninstalling and then reinstalling!

    See you later

    Cheers... <:o)
    0
  4. LORDAMS
     
    Hi

    I have the same problem as you. Have you found the solution?
    0
    1. gille
       
      Hi, I also had this problem; I had to format my disk to reinstall Incredimail. Good luck!
      0
  5. jmp59 Posted messages 29286 Registration date   Status Contributor Last intervention   6 349
     
    Why are you insisting on Incredimail?

    I've tried Foxmail, Incredimail, and Thunderbird.
    Thunderbird seems to be by far the most interesting.
    0
  6. lordams
     
    same

    I've recently tried Thunderbird.... and I don't regret it.

    Moreover, you can incorporate themes and extensions like in Firefox.

    Forget Incredimail... see you!
    0
  7. dupuis
     
    L'icône IncrediMail says "wellcome" but the page does not open, so I can no longer read my received messages or send any, etc...
    0
  8. bruno591
     
    Hello, I have a problem with IncrediMail with Alice. It always shows me this message as soon as I open it: "Authorization for the account depotbruno59@aliceadsl.fr failed. Please review the 'server details' below

    504 unsupported AUTH security mechanism."
    0
  9. gluglu Posted messages 7 Registration date   Status Member Last intervention  
     
    Hello everyone,
    My "serious error" problem still isn't resolved, I tried uninstalling and reinstalling it, updating it, nothing works. I don't know what to do anymore!!!
    Moreover, after completely uninstalling it and reinstalling it a few days or weeks later, I find IncrediMail with all the usernames and all my files as if I had never uninstalled it!!! Strange, isn't it? Additionally, a new username has been added: gougou ???? I don't know what it's doing there!!!!
    Have you understood something because I'm getting lost!!! But if you have the solution, please think of me!!
    See you soon
    0
  10. lo parisian landès
     
    Incredimail Error: "SERIOUS ERROR Keylib error: #28 -> exp date empty"

    Go to account
    properties
    Advanced,
    Set 25 in the Outgoing smtp port number

    After that it works again

    cya+
    0
    1. mystille
       
      Thank you, I solved my problem with the steps you provided. Thank you again.
      0
  11. nimue
     
    Hello,

    it may be too late for you, but let’s think about the next one!

    I encountered today: SERIOUS ERROR Keylib error: #28 -> exp date empty and I can no longer open Incredimail

    Well! Don’t torture your neurons anymore, it’s quite simple!

    Go to http://www.incredimail.com/en/download and just do the "update" and voila, you will find your Incredimail just as you left it!

    There you go!
    -1
    1. GoldWing
       
      Thank you Nimue for your advice.
      I tried it and everything is working as before.
      0
    2. vewo
       
      Thank you, I also tried the Incredimail update and it worked great, no data loss, all my contacts and old emails are back, thanks again. Bye.
      0