infected PC ANUMAN LIVE Solved

Question

Hello,  my PC has viruses (I have antivirus that is usually very effective and doesn't let anything through)  I have an icon on my desktop called ANUMAN LIVE and I think this is the reason I have viruses. If I check its properties, here's what it shows: ""C:\Users\stephanie\AppData\Roaming\Anuman Interactive\AnumanLive\AnumanLive.exe" /POPUP  I don't have any software on my PC called ANUMAN  how can I get rid of it  PS: I can't find the files by following this path: ""C:\Users\stephanie\AppData\Roaming\Anuman Interactive\AnumanLive\AnumanLive.exe" /POPUP  thank you for your help

omen77fr · Answer

Hi,  It's not a virus: http://www.anuman.fr/anumanlive.html  It's something you downloaded or installed when you bought your PC. It's an online shopping site. If you want to get rid of it, go to the control panel, add/remove programs. Uninstall this program.

libellulelibellule · Answer

1- Yes, I'd like to, but I can't find it.  2- Otherwise, how do I get rid of what brings me viruses?  I have already installed TROJAN REMOVER and I have CCLEANER that I have already run.   Thank you.

omen77fr · Answer

Antivirus indicates that you have viruses? If so, I recommend either running an online scan using another software (it's free), like Symantec: http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=en&venid=sym There are others, but I find it particularly effective and relatively fast compared to others. Then, if you have any detected viruses, let me know their names.

libellulelibellule · Answer

he is currently loading Symantec ...  in the meantime, how do I find ANUMAN and delete it? I can't find it in the control panel; it's not part of the list of programs..  thank you

omen77fr · Answer

Look in the folder C:\Users\stephanie\AppData\Roaming\Anuman Interactive\AnumanLive\ to see if you have a file "uninstall.exe". If not, launch CCleaner, go to the "tools" section, uninstall programs, and check if the software is listed there. If it isn't, it’s possible that this software is already uninstalled. In that case, you can delete the shortcut from your desktop.

libellulelibellule · Answer

I couldn’t install SYMANTEC, it seems to be a problem because it’s telling me  Unable to start the antivirus scan To run the antivirus scan, you must use Microsoft Internet Explorer 5.0 or a later version with ActiveX and scripts enabled.  So I'm doing a scan with AVIRA ANTIVIR  What do you think?  I just looked, it found some trojans..

libellulelibellule · Answer

Here is the report from my antivirus Avira, it detected several trojans:  Can someone tell me what I should do now? Thank you   I also launched a-squared, I'm waiting for it to finish..  Avira AntiVir Personal  Report file date: Tuesday, January 12, 2010 5:35 PM   Scanning for 1,521,437 virus strains and unwanted programs.   Licensed to: Avira AntiVir Personal - FREE Antivirus  Serial number: 0000149996-ADJIE-0000001  Platform: Windows Vista  Windows version: (Service Pack 2) [6.0.6002]  Boot mode: Normally booted  Username: SYSTEM  Computer name: PC-DE-VALERIE   Version information:  BUILD.DAT : 8.2.0.354 17,048 Bytes 10/23/2009 1:15 PM  AVSCAN.EXE : 8.1.4.10 315,649 Bytes 11/27/2008 6:54 PM  AVSCAN.DLL : 8.1.4.0 40,705 Bytes 5/26/2008 7:56 AM  LUKE.DLL : 8.1.4.5 164,097 Bytes 6/12/2008 12:44 PM  LUKERES.DLL : 8.1.4.0 12,033 Bytes 5/26/2008 7:58 AM  ANTIVIR0.VDF : 7.10.0.0 19,875,328 Bytes 11/6/2009 4:11 PM  ANTIVIR1.VDF : 7.10.1.11 1,395,568 Bytes 11/19/2009 4:12 PM  ANTIVIR2.VDF : 7.10.2.166 1,959,328 Bytes 1/11/2010 6:32 AM  ANTIVIR3.VDF : 7.10.2.169 90,112 Bytes 1/11/2010 6:33 AM  Engineversion : 8.2.1.134  AEVDF.DLL : 8.1.1.2 106,867 Bytes 9/20/2009 6:43 PM  AESCRIPT.DLL : 8.1.3.7 594,296 Bytes 1/5/2010 11:47 AM  AESCN.DLL : 8.1.3.0 127,348 Bytes 12/10/2009 7:31 PM  AESBX.DLL : 8.1.1.1 246,132 Bytes 11/24/2009 4:13 PM  AERDL.DLL : 8.1.3.4 479,605 Bytes 12/1/2009 7:24 PM  AEPACK.DLL : 8.2.0.4 422,263 Bytes 1/5/2010 11:47 AM  AEOFFICE.DLL : 8.1.0.38 196,987 Bytes 6/18/2009 10:44 AM  AEHEUR.DLL : 8.1.0.194 2,228,599 Bytes 1/8/2010 7:31 PM  AEHELP.DLL : 8.1.9.0 237,943 Bytes 12/17/2009 6:51 AM  AEGEN.DLL : 8.1.1.83 369,014 Bytes 1/5/2010 11:47 AM  AEEMU.DLL : 8.1.1.0 393,587 Bytes 10/4/2009 2:26 PM  AECORE.DLL : 8.1.9.1 180,598 Bytes 12/10/2009 7:31 PM  AEBB.DLL : 8.1.0.3 53,618 Bytes 10/15/2008 5:08 PM  AVWINLL.DLL : 1.0.0.12 15,105 Bytes 7/9/2008 8:40 AM  AVPREF.DLL : 8.0.2.0 38,657 Bytes 5/16/2008 9:28 AM  AVREP.DLL : 8.0.0.3 155,688 Bytes 4/17/2009 5:02 PM  AVREG.DLL : 8.0.0.1 33,537 Bytes 5/9/2008 11:26 AM  AVARKT.DLL : 1.0.0.23 307,457 Bytes 2/12/2008 8:29 AM  AVEVTLOG.DLL : 8.0.0.16 119,041 Bytes 6/12/2008 12:27 PM  SQLITE3.DLL : 3.3.17.1 339,968 Bytes 1/22/2008 5:28 PM  SMTPLIB.DLL : 1.2.0.23 28,929 Bytes 6/12/2008 12:49 PM  NETNT.DLL : 8.0.0.1 7,937 Bytes 1/25/2008 12:05 PM  RCIMAGE.DLL : 8.0.0.51 2,371,841 Bytes 6/12/2008 1:48 PM  RCTEXT.DLL : 8.0.52.0 86,273 Bytes 6/27/2008 1:34 PM   Configuration settings for the scan:  Jobname..........................: Complete system scan  Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp  Logging..........................: low  Primary action...................: interactive  Secondary action.................: ignore  Scan master boot sector..........: on  Scan boot sector.................: on  Boot sectors.....................: C:,  Process scan.....................: on  Scan registry....................: on  Search for rootkits..............: off  Scan all files...................: Intelligent file selection  Scan archives....................: on  Recursion depth..................: 20  Smart extensions.................: on  Macro heuristic..................: on  File heuristic...................: medium   Start of the scan: Tuesday, January 12, 2010 5:35 PM   The scan of running processes will be started  Scan process 'avscan.exe' - '1' Module(s) have been scanned  Scan process 'avcenter.exe' - '1' Module(s) have been scanned  Scan process 'taskeng.exe' - '1' Module(s) have been scanned  Scan process 'iexplore.exe' - '1' Module(s) have been scanned  Scan process 'FlashUtil10d.exe' - '1' Module(s) have been scanned  Scan process 'iexplore.exe' - '1' Module(s) have been scanned  Scan process 'iexplore.exe' - '1' Module(s) have been scanned  Scan process 'wltuser.exe' - '1' Module(s) have been scanned  Scan process 'iexplore.exe' - '1' Module(s) have been scanned  Scan process 'LogonUI.exe' - '1' Module(s) have been scanned  Scan process 'wlcomm.exe' - '1' Module(s) have been scanned  Scan process 'COCIManager.exe' - '1' Module(s) have been scanned  Scan process 'soffice.bin' - '1' Module(s) have been scanned  Scan process 'soffice.exe' - '1' Module(s) have been scanned  Scan process 'ehmsas.exe' - '1' Module(s) have been scanned  Scan process 'sidebar.exe' - '1' Module(s) have been scanned  Scan process 'LimeWire.exe' - '1' Module(s) have been scanned  Scan process 'AnumanLive.exe' - '1' Module(s) have been scanned  Scan process 'ehtray.exe' - '1' Module(s) have been scanned  Scan process 'wmpnetwk.exe' - '1' Module(s) have been scanned  Scan process 'CPSHelpRunner.exe' - '1' Module(s) have been scanned  Scan process 'TeaTimer.exe' - '1' Module(s) have been scanned  Scan process 'wmpnscfg.exe' - '1' Module(s) have been scanned  Scan process 'iPodService.exe' - '1' Module(s) have been scanned  Scan process 'SmpSys.exe' - '1' Module(s) have been scanned  Scan process 'msnmsgr.exe' - '1' Module(s) have been scanned  Scan process 'sidebar.exe' - '1' Module(s) have been scanned  Scan process 'eorezo.exe' - '1' Module(s) have been scanned  Scan process 'EoEngine.exe' - '1' Module(s) have been scanned  Scan process 'SiteRankTray.exe' - '1' Module(s) have been scanned  Scan process 'ie3sh.exe' - '1' Module(s) have been scanned  Scan process 'BtTray.exe' - '1' Module(s) have been scanned  Scan process 'TimounterMonitor.exe' - '1' Module(s) have been scanned  Scan process 'rundll32.exe' - '1' Module(s) have been scanned  Scan process 'iTunesHelper.exe' - '1' Module(s) have been scanned  Scan process 'jusched.exe' - '1' Module(s) have been scanned  Scan process 'rundll32.exe' - '1' Module(s) have been scanned  Scan process 'Quickcam.exe' - '1' Module(s) have been scanned  Scan process 'Communications_Helper.exe' - '1' Module(s) have been scanned  Scan process 'avgnt.exe' - '1' Module(s) have been scanned  Scan process 'RoxWatchTray9.exe' - '1' Module(s) have been scanned  Scan process 'RtHDVCpl.exe' - '1' Module(s) have been scanned  Scan process 'MSASCui.exe' - '1' Module(s) have been scanned  Scan process 'SoftwareUpdateHP.exe' - '1' Module(s) have been scanned  Scan process 'RoxMediaDB9.exe' - '1' Module(s) have been scanned  Scan process 'BsHelpCS.exe' - '1' Module(s) have been scanned  Scan process 'WUDFHost.exe' - '1' Module(s) have been scanned  Scan process 'SearchIndexer.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'SeaPort.exe' - '1' Module(s) have been scanned  Scan process 'RoxWatch9.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'LVComSer.exe' - '1' Module(s) have been scanned  Scan process 'LVComSer.exe' - '1' Module(s) have been scanned  Scan process 'BsMobileCS.exe' - '1' Module(s) have been scanned  Scan process 'mDNSResponder.exe' - '1' Module(s) have been scanned  Scan process 'BlueSoleilCS.exe' - '1' Module(s) have been scanned  Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned  Scan process 'avguard.exe' - '1' Module(s) have been scanned  Scan process 'schedul2.exe' - '1' Module(s) have been scanned  Scan process 'a2service.exe' - '1' Module(s) have been scanned  Scan process 'taskeng.exe' - '1' Module(s) have been scanned  Scan process 'explorer.exe' - '1' Module(s) have been scanned  Scan process 'SearchGuardPlus.exe' - '1' Module(s) have been scanned  Scan process 'taskeng.exe' - '1' Module(s) have been scanned  Scan process 'dwm.exe' - '1' Module(s) have been scanned  Scan process 'taskeng.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'sched.exe' - '1' Module(s) have been scanned  Scan process 'spoolsv.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'SLsvc.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'audiodg.exe' - '0' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'winlogon.exe' - '1' Module(s) have been scanned  Scan process 'LVPrcSrv.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'svchost.exe' - '1' Module(s) have been scanned  Scan process 'lsm.exe' - '1' Module(s) have been scanned  Scan process 'lsass.exe' - '1' Module(s) have been scanned  Scan process 'services.exe' - '1' Module(s) have been scanned  Scan process 'csrss.exe' - '1' Module(s) have been scanned  Scan process 'wininit.exe' - '1' Module(s) have been scanned  Scan process 'csrss.exe' - '1' Module(s) have been scanned  Scan process 'smss.exe' - '1' Module(s) have been scanned  90 processes with 90 modules were scanned   Starting master boot sector scan:  Master boot sector HD0  [INFO] No virus was found!  Master boot sector HD1  [INFO] No virus was found!  Master boot sector HD2  [INFO] No virus was found!  [WARNING] System error [21]: The device is not ready.  [INFO] Please restart the search with Administrator rights  Master boot sector HD3  [INFO] No virus was found!  [WARNING] System error [21]: The device is not ready.  [INFO] Please restart the search with Administrator rights  Master boot sector HD4  [INFO] No virus was found!  [WARNING] System error [21]: The device is not ready.  [INFO] Please restart the search with Administrator rights  Master boot sector HD5  [INFO] No virus was found!  [WARNING] System error [21]: The device is not ready.  [INFO] Please restart the search with Administrator rights   Start scanning boot sectors:  Boot sector 'C:\'  [INFO] No virus was found!   Starting to scan the registry.  The registry was scanned ('55' files).    Starting the file scan:   Begin scan in 'C:\' <HDD>  C:\pagefile.sys  [WARNING] The file could not be opened!  C:\Program Files\Fast Browser Search\IE\uninstall.exe  [DETECTION] Is the TR/Agent.178048 Trojan  [NOTE] The file was moved to '4bb5a68b.qua'!  C:\Program Files\Fast Browser Search\IE\uninstalSGP.exe  [DETECTION] Is the TR/Agent.95104 Trojan  [NOTE] The file was moved to '4bb5a68d.qua'!  C:\Program Files\Fast Browser Search\IE\uninstalSGPU.exe  [DETECTION] Is the TR/Agent.89984 Trojan  [NOTE] The file was moved to '4bb5a691.qua'!  C:\Program Files\Search Guard Plus\uninstalSGP.exe  [DETECTION] Is the TR/Agent.95104 Trojan  [NOTE] The file was moved to '4bb5aad0.qua'!  C:\Program Files\Search Guard PlusU\uninstalSGPU.exe  [DETECTION] Is the TR/Agent.89984 Trojan  [NOTE] The file was moved to '4bb5aad3.qua'!    End of the scan: Tuesday, January 12, 2010 6:47 PM  Used time: 1:11:39 Hour(s)   The scan has been done completely.   23,631 Scanning directories  574,156 Files were scanned  5 viruses and/or unwanted programs were found  0 Files were classified as suspicious:  0 files were deleted  0 files were repaired  5 files were moved to quarantine  0 files were renamed  1 Files cannot be scanned  574,150 Files not concerned  3,760 Archives were scanned  5 Warnings  5 Notes

libellulelibellule · Answer

Hello, can someone answer me?  thank you very much

omen77fr · Answer

OK. So, your antivirus puts infected files in quarantine but can't delete them. Download Malwarebytes: https://www.malekal.com/tutoriel-malwarebyte-anti-malware/  Install it, and on the first run, update it. Start a scan, and delete everything it finds. It will ask you if you want to save the selection, save that somewhere. Normally, your PC will be completely disinfected. If it doesn't work, run a scan, and copy/paste the report on the forum.  Good luck!

libellulelibellule · Answer

Here is the report  Malwarebytes' Anti-Malware 1.44 Database version: 3554 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18865  01/13/2010 20:03:10 mbam-log-2010-01-13 (20-03-10).txt  Search type: Full scan (C:\|) Items examined: 220447 Elapsed time: 46 minute(s), 59 second(s)  Infected memory process(es): 3 Infected memory module(s): 3 Infected Registry key(s): 16 Infected Registry value(s): 3 Infected Registry data item(s): 0 Infected folder(s): 0 Infected file(s): 7  Infected memory process(es): C:\Users\stephanie\AppData\Roaming\EoRezo\SoftwareUpdate\SoftwareUpdateHP.exe (Rogue.Eorezo) -> Unloaded process successfully. C:\Program Files\EoRezo\EoEngine.exe (Rogue.Eorezo) -> Unloaded process successfully. C:\Program Files\EoRezo\eorezo.exe (Rogue.Eorezo) -> Unloaded process successfully.  Infected memory module(s): C:\Program Files\EoRezo\EoAdv\EoAdv.dll (Rogue.Eorezo) -> Delete on reboot. C:\Program Files\EoRezo\EoRezoBHO.dll (Rogue.Eorezo) -> Delete on reboot. C:\Program Files\EoRezo\EoAdv\EoRezoBHO.dll (Rogue.Eorezo) -> Delete on reboot.  Infected Registry key(s): HKEY_CLASSES_ROOT\TypeLib\{18af7201-4f14-4bcf-93fe-45617cf259ff} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{df76e9b7-35ec-46fc-af56-5b79ded9d64f} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{c10dc1f4-ccdf-4224-a24d-b23afc3573c8} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c10dc1f4-ccdf-4224-a24d-b23afc3573c8} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{c10dc1f4-ccdf-4224-a24d-b23afc3573c8} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c10dc1f4-ccdf-4224-a24d-b23afc3573c8} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\TypeLib\{b6acb3f1-6a83-432c-b854-3e1056f87f4e} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{819db72d-1c28-4387-9778-e2ff3dc86f74} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{c7b76b90-3455-4ae6-a752-eac4d19689e5} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c7b76b90-3455-4ae6-a752-eac4d19689e5} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{c7b76b90-3455-4ae6-a752-eac4d19689e5} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c7b76b90-3455-4ae6-a752-eac4d19689e5} (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook (Adware.Ecobar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook.1 (Adware.Ecobar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{ca3eb689-8f09-4026-aa10-b9534c691ce0} (Adware.Ecobar) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\EoRezo (Rogue.Eorezo) -> Quarantined and deleted successfully.  Infected Registry value(s): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\softwarehelper (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\eoengine (Rogue.Eorezo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\eorezo (Rogue.Eorezo) -> Quarantined and deleted successfully.  Infected Registry data item(s): (No harmful item detected)  Infected folder(s): (No harmful item detected)  Infected file(s): C:\Users\stephanie\AppData\Roaming\EoRezo\SoftwareUpdate\SoftwareUpdateHP.exe (Rogue.Eorezo) -> Quarantined and deleted successfully. C:\Program Files\EoRezo\EoEngine.exe (Rogue.Eorezo) -> Quarantined and deleted successfully. C:\Program Files\EoRezo\EoAdv\EoAdv.dll (Rogue.Eorezo) -> Quarantined and deleted successfully. C:\Program Files\EoRezo\eorezo.exe (Rogue.Eorezo) -> Quarantined and deleted successfully. C:\Program Files\EoRezo\EoRezoBHO.dll (Rogue.Eorezo) -> Delete on reboot. C:\Program Files\EoRezo\EoAdv\EoRezoBHO.dll (Rogue.Eorezo) -> Delete on reboot. C:\Users\stephanie\AppData\Roaming\EoRezo\SoftwareUpdate\SoftwareUpdate.exe (Rogue.Eorezo) -> Quarantined and deleted successfully.

omen77fr · Answer

According to the analysis results, everything seems clean. The report clearly shows 'unloaded successfully', 'delete on reboot', and 'Quarantine and deleted successfully'. Run another scan to check if there are any leftover crap on your PC.

libellulelibellule · Answer

Thank you, it's resolved How do I report that it's resolved???

crapoulou · Answer

Good evening, You need to authenticate yourself on the site. Reminder: https://www.commentcamarche.net/infos/25917-marquer-un-fil-de-discussion-comme-etant-resolu/  I did this for you. ;-)  ******  I advise you to clear the quarantine of Malwarebytes' Anti Malware.  Best of luck. -- Got a problem? Come to CCM! There is no problem without a solution.

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