Infected PC!!

Solved
khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   -  
khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   -
Hello,

I just acquired a Dell PC and my daughter inserted a USB key and locked it. AVG detected threats. I scanned with USBFix and Ad Remover and ZHPDiag; log here:

Configuration: Windows 7 / Firefox 4.0
http://www.cijoint.fr/cjlink.php?file=cj201104/cij2fwZcar.txt

Thank you for helping: note: currently the PC no longer runs as before; at startup the AVG alert appears and I can't remove it.

43 answers

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  1. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    Hello,
    Avast or Avira??
    0
  2. Lyonnais92 Posted messages 25708 Status Security Contributor 1 537
     
    Hello,

    post the USBFix report.

    ===

    There are already 2 antivirus programs (MSE and AVG)

    and 3 antispyware programs (AVG, Arovax and Windows Defender)

    In my opinion, MSE and Windows Defender are enough.

    ===
    Go to this site:

    https://www.virustotal.com/gui/

    Click Browse and search for this file: C:\Users\taky\AppData\Roaming\Dropbox\shellext\l\4da15020

    Click Send File.

    A report will be generated line by line.

    Wait for it to finish. It must include the size of the sent file.

    Save the report with Notepad.

    Copy it into your reply.

    If VirusTotal indicates that the file has already been analyzed, click the button Reanalyse the file now

    --
    See you soon
    Science without conscience is but ruin of the soul. Rabelais
    0
  3. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    yes but i can't deactivate avg?
    0
  4. ddu93 Posted messages 8 Status Member
     
    I see :)

    Uninstaller: http://www.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe

    And don't forget that after installing Avast, it performs a full system scan, do not ignore it if it asks you :)
    0
  5. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    thank you problem solved; thank you
    0
  6. Lyonnais92 Posted messages 25708 Status Security Contributor 1 537
     
    Hello,

    if you haven’t fixed your duplicates in your security software, you’re going to have problems.

    Moreover, a closer reading of your report ZHPDiag shows Spybot S&D and MBAM.

    The latter is, in my opinion, the best (even without active guarding) and should be used from time to time after updates.

    Conversely, Spybot S&D no longer has any effectiveness and I strongly suggest you uninstall it.

    You should also uninstall the tools (no need to keep them; they evolve quickly and old versions become ineffective).

    Rerun Ad-remover (right-click and Run as administrator) and choose the Deletion option.

    Same with USBFix.

    Finally, right-click on the ZHPFix.exe icon on your Desktop,
    then select 'Run as administrator'.

    Click on the red A (Tool Cleaner).

    Click Clean.

    Restart the computer to finish the cleanup.

    --
    See you later
    Science without conscience is but the ruin of the soul. Rabelais
    0
  7. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    Hello,
    thanks for your advice; indeed I deleted spybot s&d and kept mbam.

    Should I re-download zhp and perform a manipulation?? as well as adremover and usb fix?? because I deleted everything

    thank you
    0
  8. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    I allowed myself to rescan zhp here is the log: http://www.cijoint.fr/cjlink.php?file=cj201104/cijs5FCH8M.txt

    wait for instructions
    0
  9. Lyonnais92 Posted messages 25708 Status Security Contributor 1 537
     
    Hello, a bit of cleaning. Copy the lines below to the clipboard (select with the mouse and press Ctrl+C simultaneously)
    O45 - LFCP:[MD5.3DD25E3128632CC5C3B502FD874489A7] - 10/04/2011 - 19:34:03 ---A- - C:\Windows\Prefetch\AgCx_SC2.db O45 - LFCP:[MD5.9DCF3F261079B7BCA0D6AAF064E59E86] - 10/04/2011 - 19:51:40 ---A- - C:\Windows\Prefetch\AgCx_SC1.db.trx O45 - LFCP:[MD5.F9A8C5E65792313EF02D3FA84C47CFC3] - 10/04/2011 - 19:52:41 ---A- - C:\Windows\Prefetch\AgCx_SC1.db O45 - LFCP:[MD5.AF07D7E78823B65AB4253E3F64FEB3D9] - 15/04/2011 - 16:37:42 ---A- - C:\Windows\Prefetch\AgCx_S1_S-1-5-21-1014692800-3519297534-427515985-1000.snp.db O45 - LFCP:[MD5.0393A078B84535034EBA4E96C724067A] - 15/04/2011 - 16:38:50 ---A- - C:\Windows\Prefetch\AgCx_SC3_55C21DB6.db O45 - LFCP:[MD5.3BF31066412C9A47A9009564CB3C1855] - 15/04/2011 - 18:39:41 ---A- - C:\Windows\Prefetch\DELFIX(1).EXE-C221E31F.pf O45 - LFCP:[MD5.9B0626A9653FE528490AF1AB6B170DBA] - 15/04/2011 - 18:39:45 ---A- - C:\Windows\Prefetch\NOTEPAD.EXE-C5670914.pf O45 - LFCP:[MD5.EE2E649211F41097348E97E8E0D79941] - 15/04/2011 - 18:49:59 ---A- - C:\Windows\Prefetch\NTOSBOOT-B00DFAAD.pf O45 - LFCP:[MD5.7286A21F373826DC45A3B9AAE897E2D9] - 15/04/2011 - 18:56:38 ---A- - C:\Windows\Prefetch\INTEGRATOR.EXE-F966D045.pf O45 - LFCP:[MD5.428C91E90AB738E45961EACDAB014BCB] - 15/04/2011 - 18:56:44 ---A- - C:\Windows\Prefetch\REGREPAIR.EXE-AFBEDF0F.pf O45 - LFCP:[MD5.CB257C4390D0190FFF54704583589C70] - 15/04/2011 - 18:57:31 ---A- - C:\Windows\Prefetch\SHORTCUTSFIXER.EXE-2BB4E7DB.pf O45 - LFCP:[MD5.E3E7C6ACC137D83809DB7C7153A20B47] - 15/04/2011 - 18:59:25 ---A- - C:\Windows\Prefetch\MEMDEFRAG.EXE-9421E842.pf O45 - LFCP:[MD5.5C879821B398BCF3D55624D86A463988] - 15/04/2011 - 18:59:45 ---A- - C:\Windows\Prefetch\TRACKSERASER.EXE-4AC6DF24.pf O45 - LFCP:[MD5.D4564ACC6C8B407A340892CBCAD71294] - 15/04/2011 - 19:02:21 ---A- - C:\Windows\Prefetch\DUPEFINDER.EXE-5D9F8B30.pf O45 - LFCP:[MD5.DA8FCE658C2508D88C2DF7B0D8E9EDFE] - 15/04/2011 - 19:02:55 ---A- - C:\Windows\Prefetch\EFF.EXE-8C5A110F.pf O45 - LFCP:[MD5.B3F5A45AE50D9BD9AB9B93A7A7DEE3AD] - 15/04/2011 - 19:06:12 ---A- - C:\Windows\Prefetch\RUNDLL32.EXE-C4135E3F.pf O45 - LFCP:[MD5.45546A7350617524F51360E1F13CB98F] - 15/04/2011 - 19:33:50 ---A- - C:\Windows\Prefetch\VSUSETUP.EXE-945DF746.pf O45 - LFCP:[MD5.D286EE25A181A693BE75F0FA4CFAE2EC] - 15/04/2011 - 19:33:51 ---A- - C:\Windows\Prefetch\UNINST.EXE-22ABBBBF.pf O45 - LFCP:[MD5.EB62C695F088C6CA228C5E4A01C665EF] - 15/04/2011 - 21:04:33 ---A- - C:\Windows\Prefetch\MPSIGSTUB.EXE-E6B2483B.pf O45 - LFCP:[MD5.39AFE6CE97FF2652FF0D447B40D71B22] - 15/04/2011 - 21:04:34 ---A- - C:\Windows\Prefetch\AM_ENGINE.EXE-F1C956E4.pf O45 - LFCP:[MD5.66689C6C28FD7EFDE52506CCF4581503] - 15/04/2011 - 21:04:38 ---A- - C:\Windows\Prefetch\AM_BASE.EXE-3F70DC95.pf O45 - LFCP:[MD5.D2192A2A7C03E9BA1717CCCEAF3DF69B] - 15/04/2011 - 21:04:38 ---A- - C:\Windows\Prefetch\NIS_BASE.EXE-CEA6D1D9.pf O45 - LFCP:[MD5.F27CB16A98A8B2701C893F1249700DCC] - 15/04/2011 - 21:04:38 ---A- - C:\Windows\Prefetch\NIS_ENGINE.EXE-A0A59BE8.pf O45 - LFCP:[MD5.5225C885AD03B1E84CA513BC50F19DC0] - 15/04/2011 - 21:04:39 ---A- - C:\Windows\Prefetch\NIS_DELTA_PATCH.EXE-A8B90AD7.pf O45 - LFCP:[MD5.A25D7BED01DB49D7475F552F3A81482D] - 15/04/2011 - 21:04:49 ---A- - C:\Windows\Prefetch\AM_DELTA.EXE-78CA83B0.pf O45 - LFCP:[MD5.B72E078FAD9CE4D5E53FE665B4CC03D6] - 15/04/2011 - 21:04:49 ---A- - C:\Windows\Prefetch\MPSIGSTUB.EXE-5D0450B3.pf O45 - LFCP:[MD5.433D39EA0E93ABE6A65914AE35842F73] - 15/04/2011 - 21:05:06 ---A- - C:\Windows\Prefetch\NISSRV.EXE-3353C142.pf O64 - Services: CurCS - (.not file.) - MpKsl0b015f3b (MpKsl0b015f3b) .(...) - LEGACY_MPKSL0B015F3B O64 - Services: CurCS - (.not file.) - MpKsl107365c5 (MpKsl107365c5) .(...) - LEGACY_MPKSL107365C5 O64 - Services: CurCS - (.not file.) - MpKsl12c874c2 (MpKsl12c874c2) .(.) ...
    0
  10. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    ZHPFix 1.12.3275 report by Nicolas Coolman, Update of 11/04/2011
    Export file: Registry
    Run by taky at 17/04/2011 13:59:25
    Windows 7 Business Edition, 32-bit (Build 7600)
    Web site: http://www.premiumorange.com/zeb-help-process/zhpfix.html

    ========== Registry Key(s) ==========
    O64 - Services: CurCS - (.not file.) - MpKsl0b015f3b (MpKsl0b015f3b) .(...) - LEGACY_MPKSL0B015F3B => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl107365c5 (MpKsl107365c5) .(...) - LEGACY_MPKSL107365C5 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl12c874c2 (MpKsl12c874c2) .(...) - LEGACY_MPKSL12C874C2 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl16c5c52d (MpKsl16c5c52d) .(...) - LEGACY_MPKSL16C5C52D => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl1910121e (MpKsl1910121e) .(...) - LEGACY_MPKSL1910121E => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl21074d59 (MpKsl21074d59) .(...) - LEGACY_MPKSL21074D59 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl24477e0d (MpKsl24477e0d) .(...) - LEGACY_MPKSL24477E0D => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl24c4a4ff (MpKsl24c4a4ff) .(...) - LEGACY_MPKSL24C4A4FF => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl289ebac6 (MpKsl289ebac6) .(...) - LEGACY_MPKSL289EBAC6 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl2923fa0e (MpKsl2923fa0e) .(...) - LEGACY_MPKSL2923FA0E => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl29cbf6c6 (MpKsl29cbf6c6) .(...) - LEGACY_MPKSL29CBF6C6 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl2c040dc1 (MpKsl2c040dc1) .(...) - LEGACY_MPKSL2C040DC1 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl2f21ef98 (MpKsl2f21ef98) .(...) - LEGACY_MPKSL2F21EF98 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl312857d5 (MpKsl312857d5) .(...) - LEGACY_MPKSL312857D5 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl343765d7 (MpKsl343765d7) .(...) - LEGACY_MPKSL343765D7 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl3f14110d (MpKsl3f14110d) .(...) - LEGACY_MPKSL3F14110D => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl40fd755a (MpKsl40fd755a) .(...) - LEGACY_MPKSL40FD755A => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl42a1acb1 (MpKsl42a1acb1) .(.)... - LEGACY_MPKSL42A1ACB1 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl44282920 (MpKsl44282920) .(...) - LEGACY_MPKSL44282920 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl44517adc (MpKsl44517adc) .(...) - LEGACY_MPKSL44517ADC => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl45c42d71 (MpKsl45c42d71) .(...) - LEGACY_MPKSL45C42D71 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl47f9df79 (MpKsl47f9df79) .(...) - LEGACY_MPKSL47F9DF79 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl487b3823 (MpKsl487b3823) .(...) - LEGACY_MPKSL487B3823 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl51cae602 (MpKsl51cae602) .(...) - LEGACY_MPKSL51CAE602 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl55afba88 (MpKsl55afba88) .(...) - LEGACY_MPKSL55AFBA88 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl560b90fb (MpKsl560b90fb) .(...) - LEGACY_MPKSL560B90FB => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl57606374 (MpKsl57606374) .(...) - LEGACY_MPKSL57606374 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl57650983 (MpKsl57650983) .(...) - LEGACY_MPKSL57650983 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl5bbc9b48 (MpKsl5bbc9b48) .(...) - LEGACY_MPKSL5BBC9B48 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl5f380c18 (MpKsl5f380c18) .(...) - LEGACY_MPKSL5F380C18 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl612cc27a (MpKsl612cc27a) .(...) - LEGACY_MPKSL612CC27A => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl61c87588 (MpKsl61c87588) .(...) - LEGACY_MPKSL61C87588 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl6288a1b7 (MpKsl6288a1b7) .(...) - LEGACY_MPKSL6288A1B7 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl63cbac52 (MpKsl63cbac52) .(.)... - LEGACY_MPKSL63CBAC52 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl65b6a863 (MpKsl65b6a863) .(.)... - LEGACY_MPKSL65B6A863 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl65c1f0b2 (MpKsl65c1f0b2) .(...) - LEGACY_MPKSL65C1F0B2 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl7404c431 (MpKsl7404c431) .(...) - LEGACY_MPKSL7404C431 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl7432f266 (MpKsl7432f266) .(...) - LEGACY_MPKSL7432F266 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl756521d0 (MpKsl756521d0) .(...) - LEGACY_MPKSL756521D0 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl77374d68 (MpKsl77374d68) .(...) - LEGACY_MPKSL77374D68 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl7765f13b (MpKsl7765f13b) .(...) - LEGACY_MPKSL7765F13B => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl77d34b56 (MpKsl77d34b56) .(...) - LEGACY_MPKSL77D34B56 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl8069007d (MpKsl8069007d) .(...) - LEGACY_MPKSL8069007D => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl82e5ce01 (MpKsl82e5ce01) .(...) - LEGACY_MPKSL82E5CE01 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl887b6098 (MpKsl887b6098) .(.)... - LEGACY_MPKSL887B6098 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl8afb223a (MpKsl8afb223a) .(...) - LEGACY_MPKSL8AFB223A => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl8f396aaf (MpKsl8f396aaf) .(...) - LEGACY_MPKSL8F396AAF => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl912d15f0 (MpKsl912d15f0) .(...) - LEGACY_MPKSL912D15F0 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl99cafbfb (MpKsl99cafbfb) .(...) - LEGACY_MPKSL99CAFBFB => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl99f35ff3 (MpKsl99f35ff3) .(.)... - LEGACY_MPKSL99F35FF3 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl9b1e7bc9 (MpKsl9b1e7bc9) .(...) - LEGACY_MPKSL9B1E7BC9 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsl9b35ec9f (MpKsl9b35ec9f) .(.)... - LEGACY_MPKSL9B35EC9F => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsla20a75c1 (MpKsla20a75c1) .(...) - LEGACY_MPKSLA20A75C1 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsla9c93020 (MpKsla9c93020) .(...) - LEGACY_MPKSLA9C93020 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslaaa7ed36 (MpKslaaa7ed36) .(...) - LEGACY_MPKSLAAA7ED36 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslade8840a (MpKslade8840a) .(...) - LEGACY_MPKSLADE8840A => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslaec57016 (MpKslaec57016) .(...) - LEGACY_MPKSLAEC57016 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslb126b2f5 (MpKslb126b2f5) .(...) - LEGACY_MPKSLB126B2F5 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslb1dfff0e (MpKslb1dfff0e) .(...) - LEGACY_MPKSLB1DFFF0E => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslb5be9f09 (MpKslb5be9f09) .(...) - LEGACY_MPKSLB5BE9F09 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslbb6bc267 (MpKslbb6bc267) .(...) - LEGACY_MPKSLBB6BC267 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslbdb54202 (MpKslbdb54202) .(...) - LEGACY_MPKSLBDB54202 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslc2d4a27f (MpKslc2d4a27f) .(...) - LEGACY_MPKSLC2D4A27F => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslc96605eb (MpKslc96605eb) .(...) - LEGACY_MPKSLC96605EB => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslcf60b5f0 (MpKslcf60b5f0) .(...) - LEGACY_MPKSLCF60B5F0 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsld1a666bc (MpKsld1a666bc) .(...) - LEGACY_MPKSLD1A666BC => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsld89b8f98 (MpKsld89b8f98) .(...) - LEGACY_MPKSLD89B8F98 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsldf6b9c05 (MpKsldf6b9c05) .(...) - LEGACY_MPKSLDF6B9C05 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsle0f2de45 (MpKsle0f2de45) .(...) - LEGACY_MPKSLE0F2DE45 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsle23eb666 (MpKsle23eb666) .(...) - LEGACY_MPKSLE23EB666 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsle67e4ba2 (MpKsle67e4ba2) .(...) - LEGACY_MPKSLE67E4BA2 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKsle68097d9 (MpKsle68097d9) .(...) - LEGACY_MPKSLE68097D9 => Key successfully deleted
    O64 - Services: CurCS - (.not file.) - MpKslea7df998 (MpKslea7df998) .(...) - LEGACY_MPKSLEA7DF998 => Key successfully deleted

    ========== File(s) ==========
    c:\windows\prefetch\agcx_sc2.db => Deleted and quarantined
    c:\windows\prefetch\agcx_sc1.db.trx => Deleted and quarantined
    c:\windows\prefetch\agcx_sc1.db => Deleted and quarantined
    c:\windows\prefetch\agcx_s1_s-1-5-21-1014692800-3519297534-427515985-1000.snp.db => Deleted and quarantined
    c:\windows\prefetch\agcx_sc3_55c21db6.db => Deleted and quarantined
    c:\windows\prefetch\delfix(1).exe-c221e31f.pf => Deleted and quarantined
    c:\windows\prefetch\notepad.exe-c5670914.pf => Deleted and quarantined
    c:\windows\prefetch\ntosboot-b00dfaad.pf => Deleted and quarantined
    c:\windows\prefetch\integrator.exe-f966d045.pf => Deleted and quarantined
    c:\windows\prefetch\regrepair.exe-afbedf0f.pf => Deleted and quarantined
    c:\windows\prefetch\shortcutsfixer.exe-2bb4e7db.pf => Deleted and quarantined
    c:\windows\prefetch\memdefrag.exe-9421e842.pf => Deleted and quarantined
    c:\windows\prefetch\trackseraser.exe-4ac6df24.pf => Deleted and quarantined
    c:\windows\prefetch\dupefinder.exe-5d9f8b30.pf => Deleted and quarantined
    c:\windows\prefetch\eff.exe-8c5a110f.pf => Deleted and quarantined
    c:\windows\prefetch\rundll32.exe-c4135e3f.pf => Deleted and quarantined
    c:\windows\prefetch\vsusetup.exe-945df746.pf => Deleted and quarantined
    c:\windows\prefetch\uninst.exe-22abbbbf.pf => Deleted and quarantined
    c:\windows\prefetch\mpsigstub.exe-e6b2483b.pf => Deleted and quarantined
    c:\windows\prefetch\am_engine.exe-f1c956e4.pf => Deleted and quarantined
    c:\windows\prefetch\am_base.exe-3f70dc95.pf => Deleted and quarantined
    c:\windows\prefetch\nis_base.exe-cea6d1d9.pf => Deleted and quarantined
    c:\windows\prefetch\nis_engine.exe-a0a59be8.pf => Deleted and quarantined
    c:\windows\prefetch\nis_delta_patch.exe-a8b90ad7.pf => Deleted and quarantined
    c:\windows\prefetch\am_delta.exe-78ca83b0.pf => Deleted and quarantined
    c:\windows\prefetch\mpsigstub.exe-5d0450b3.pf => Deleted and quarantined
    c:\windows\prefetch\nissrv.exe-3353c142.pf => Deleted and quarantined
    c:\windows\prefetch\avnotify.exe-baf43521.pf => Deleted and quarantined
    c:\windows\prefetch\mpas-fe.exe-2aace792.pf => Deleted and quarantined
    c:\windows\prefetch\mpsigstub.exe-6ca8cfd3.pf => Deleted and quarantined
    c:\windows\prefetch\wuauclt.exe-5d573f0e.pf => Deleted and quarantined
    c:\windows\prefetch\rundll32.exe-071727d5.pf => Deleted and quarantined
    c:\windows\prefetch\explorer.exe-d5e97654.pf => Deleted and quarantined
    c:\windows\prefetch\ielowutil.exe-f7372953.pf => Deleted and quarantined
    c:\windows\prefetch\wsqmcons.exe-4048402c.pf => Deleted and quarantined
    c:\windows\prefetch\aggluad_p_s-1-5-21-1014692800-3519297534-427515985-1000.db => Deleted and quarantined
    c:\windows\prefetch\aggluad_s-1-5-21-1014692800-3519297534-427515985-1000.db => Deleted and quarantined
    c:\windows\prefetch\speccy.exe-af6a1c89.pf => Deleted and quarantined
    c:\windows\prefetch\svchost.exe-b597a9d1.pf => Deleted and quarantined
    c:\windows\prefetch\wmiprvse.exe-e8b8dd29.pf => Deleted and quarantined
    c:\windows\prefetch\wmiapsrv.exe-fc8436dd.pf => Deleted and quarantined
    c:\windows\prefetch\mpc-hc.exe-f593d5b1.pf => Deleted and quarantined
    c:\windows\prefetch\mblctr.exe-0eb0fdf9.pf => Deleted and quarantined
    c:\windows\prefetch\webcamdell2.exe-4ba75fce.pf => Deleted and quarantined
    c:\windows\prefetch\avscan.exe-a539614d.pf => Deleted and quarantined
    c:\windows\prefetch\vssvc.exe-6c8f0c66.pf => Deleted and quarantined
    c:\windows\prefetch\svchost.exe-6a249820.pf => Deleted and quarantined
    c:\windows\prefetch\drvinst.exe-39d9eac7.pf => Deleted and quarantined
    c:\windows\prefetch\vlc.exe-73b04bfb.pf => Deleted and quarantined
    c:\windows\prefetch\logonui.exe-f639bd7e.pf => Deleted and quarantined
    c:\windows\prefetch\internet mobile.exe-6f7a1095.pf => Deleted and quarantined
    c:\windows\prefetch\msdt.exe-d579957d.pf => Deleted and quarantined
    c:\windows\prefetch\csc.exe-f8803eea.pf => Deleted and quarantined
    c:\windows\prefetch\cvtres.exe-cb8485b0.pf => Deleted and quarantined
    c:\windows\prefetch\sdiagnhost.exe-b3171aa1.pf => Deleted
    0
  11. Lyonnais92 Posted messages 25708 Status Security Contributor 1 537
     
    Hi,

    you should update Windows.

    Then, we’ll clean ZHPDiag.

    Right-click the ZHPFix.exe icon on your Desktop, then select 'Run as administrator'.

    Click on the red A (Tool Cleaner).

    Click on Clean.

    Restart the computer to finish the cleaning.

    --
    See you later
    Science without conscience is but the ruin of the soul. Rabelais
    0
  12. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    How to update it when I have checked automatic updates?
    0
  13. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    I’m installing the latest updates via Windows Update
    waiting for instructions
    thank you
    0
  14. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    I installed MA J (IE9) (ie9 link) and I noticed in the history that there were Microsoft Security Essentials updates; I have it and replaced it with Avira, should I delete them, and how.
    Thank you
    0
  15. Lyonnais92 Posted messages 25708 Status Security Contributor 1 537
     
    Hi,

    if MSE is in Add/Remove Programs, uninstall it.

    Otherwise, do nothing.
    --
    See you
    Science sans conscience n'est que ruine de l'âme. Rabelais
    0
  16. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    no, it does not exist since I deleted it with revo.
    so should I leave these updates??
    0
  17. Lyonnais92 Posted messages 25708 Status Security Contributor 1 537
     
    Hi,

    you can also delete them, they’re useless.
    --
    See you
    Science without conscience is but the ruin of the soul. Rabelais
    0
  18. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    I can’t find it in the control panel. uninstalled the program; there are too many updates except the ones I want
    waiting for instructions
    thank you
    0
  19. Lyonnais92 Posted messages 25708 Status Security Contributor 1 537
     
    Hi,

    don’t bother with that.

    Leave them alone.
    --
    see you later
    Science without conscience is but the ruin of the soul. Rabelais
    0
  20. khaldcasa Posted messages 1190 Registration date   Status Member Last intervention   2
     
    Okay, from time to time Avira warns me that: a file autorun.inf has been blocked!!!
    what is that?
    0
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