Plantage

Résolu
j'ai un ordinateur pentium 2 de 266 mgh, 128 mo,30 go
le problème est que elle seplante dés que je lance office, j'ai essayer office,97,2000,xp c'est la même chose. elle se plante
jai essayer de formatter et refaire une autre installation après tout elle c'est planté, je voudrais savoir que faire avec cette machine, j'espère avoir vos avis pour résoudre ce problème

1 réponse

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  1. bonjour qu'appelles-tu "plantage"? as tu des erreurs? l'écran se fige? etc etc...
    je pencherais plutot pour un problème hardware plutot que software. as tu déjà ouvert ton ordi et vérifié que le ventilateur du processeur tournait bien? Es-tu certain que ta barette de mémoire est bonne? idem ton hdd? Les causes peuvent être multiples...

    C'est vrai que ton ordi n'est pas un foudre de guerre mais si tu t'en sers juste pour de la bureautique c'est encore bon. Mets plutot Windows 98 que Xp, même si c'est vrai que Xp c'est plus facile car il a tous les drivers.

    Daniel
    1. j'appel plantage quand l'ordinateur demarre et arriver sur le poste de travail elle arrête tout mouvement, l'ecran est figé,j'ai ouvert l'unité centrale, le ventilateur du processeur tourne bien
      les barrettes memoires sont bien là 196 mo.
      j'ai mis win98 c'est la même chose alors j'ai actuellement win2000
      j'attends votre soutien
    2. @bokokouadioà mon avis c'est soit le processeur qui chauffe (soit foutu, soit essaie de mettre de la pâte thermique entre lui et le ventilo.) soit la mémoire défectueuse...
    3. @dtaziaje t'envoie un rapport de mon ordinateur effectuer par un logiciel
      voici ce qu'il dit
      +------------------------------------------------------------------------+
      | This report is created by ASTRA32 v.0b90 Compiled: Nov-25-2003 |
      +------------------------------------------------------------------------+
      ESPERANCE
      +-----------------------------------------+
      | System Summary |
      +-----------------------------------------+
      Processor: Intel Pentium II 266 MHz
      Coprocessor: Internal
      CPU Clock: 267.3 MHz (4.0 x 66.8 MHz)
      Level 1 Cache: 16+16 kb (data+instr.)
      Level 2 Cache: 512 kb
      Motherboard OEM: Hewlett-Packard Company
      BIOS Version: PhoenixBIOS 4.0 Release 6.0.D for HP
      Chipset Vendor: Intel Corporation
      Chipset: 82443LX/EX 440LX/EX CPU to PCI Bridge
      DMI/SMBIOS Version: Not Present
      Memory Size : 196148 kb (191.55 Mb)
      Total SPD Memory: 128Mb PC133+32Mb PC66+32Mb PC66
      1st HDD Model: HDS722540VLAT20
      1st HDD Size: 32253 Mb (31.50 Gb)
      1st ATAPI Model: HITACHI CDR-8130
      1st ATAPI Speed: 16x
      Video Chip Vendor: S3 Inc
      Video Chip: 86C732 Trio32, 86C764 Trio64, 86C765 Trio64V+ Rev 01
      Sound Chip Vendor: Creative Labs
      Sound Chip: Creative Labs ViBRA16C
      Base Port: 220h IRQ: 5 8bit DMA: 3 16bit DMA: 5
      Operating System: MS Windows 2000 (5.0.2195)
      Windows Dir: C:\WINDOWS
      Network Vendor: 3COM Corp, Networking Division
      Network Card: 3C905B Fast Etherlink XL 10/100
      Network Name: ESPERANCE
      LPT Ports: LPT1(0378h)
      COM Ports: COM1(03F8h)

      +-----------------------------------------+
      | CPU Info |
      +-----------------------------------------+
      Processor: Intel Pentium II 266 MHz
      Coprocessor: Internal
      CPU Clock: 267.3 MHz
      Frequency Range: 233-300 MHz
      Level 1 Cache: 16+16 kb (data+instr.)
      Level 2 Cache: 512 kb
      FSB Clock: 66.8 MHz
      Multiplier: 4.0
      Original Clock: 266.0 MHz
      Vendor: GenuineIntel
      Processor Type: Original OEM Processor
      Family: 6 Model: 3 Stepping: 3
      Brand ID: Not Supported
      Logical CPU Count: Not Supported
      Max CPUID Level: 2 Max ExtCPUID Level: None
      Alias Name: P6L Klamath (0.28mk)
      Core Stepping: C0
      MSR 2Ah: 00000000h:C4800000h
      MSR 11Eh: 00000000h:00044501h

      Instruction Set:
      Floating-Point Unit on-Chip: [X]
      IA MMX Technology: [X]
      Streaming SIMD Extensions (SSE): [ ]
      Streaming SIMD Ext. - 2 (SSE-2): [ ]
      Streaming SIMD Ext. - 3 (SSE-3): [ ]
      Intel Architecture - 64 (IA-64): [ ]
      AMD MMX Instruction Extensions: [ ]
      AMD 3DNow! Instructions: [ ]
      AMD 3DNow! Extensions: [ ]
      AMD x86-64 Long Mode: [ ]
      CMPXCHG8 Instruction Supported: [X]
      Fast System Call: [X]
      Conditional Move Instruction: [X]
      CLFLUSH Insruction Supported: [ ]
      Fast Save and Restore: [ ]
      Monitor/MWAIT: [ ]
      AMD SYSCALL and SYSRET Instr.: [ ]
      Processor Features:
      Virtual Mode Extension: [X]
      Debugging Extension: [X]
      Page Size Extension: [X]
      Time Stamp Counter: [X]
      Model Specific Registers: [X]
      Physical Address Extension: [X]
      Machine Check Exception: [X]
      On-chip APIC Hardware Supported: [ ]
      Memory Type Range Registers: [X]
      Page Global Enable: [X]
      Machine Check Architecture: [X]
      Page Attribute Table: [ ]
      36-bit Page Size Extension: [ ]
      Processor Serial Number: [ ]
      Debug Store: [ ]
      Self-Snoop: [ ]
      Hyper-Threading Technology: [ ]
      Signal Break on FERR: [ ]
      CPL-Qualified Debug Stor: [ ]
      Context ID: [ ]
      AMD Multiprocessing Capable: [ ]
      AMD No-execute Page Protection: [ ]
      Power Management:
      ACPI Supported: [ ]
      Thermal Monitor Supported: [ ]
      Termal Monitor 2: [ ]
      Enhanced SpeedStep Technology: [ ]
      AMD Temperature Sensor: [ ]
      AMD Frequency ID Control: [ ]
      AMD Voltage ID Control: [ ]
      AMD Thermal Trip: [ ]
      AMD Thermal Monitoring: [ ]
      AMD Software Thermal Control: [ ]

      +-----------------------------------------+
      | Cache Info |
      +-----------------------------------------+
      Level 1 Instruction Cache:
      Size: 16 kb
      Associativity: 4-way
      Lines Size: 32 byte
      TLB 4K Pages
      Number of Entryes: 32
      Associativity: 4-way
      TLB 4M Pages
      Number of Entryes: 2
      Associativity: full
      Level 1 Data Cache:
      Size: 16 kb
      Associativity: 4-way
      Lines Size: 32 byte
      TLB 4K Pages
      Number of Entryes: 64
      Associativity: 4-way
      TLB 4M Pages
      Number of Entryes: 8
      Associativity: 4-way
      Level 2 Cache:
      Size: 512 kb
      Associativity: 4-way
      Lines Size: 32 byte

      +-----------------------------------------+
      | BIOS Info |
      +-----------------------------------------+
      Motherboard OEM: Hewlett-Packard Company
      OEM URL: www.hp.com
      BIOS Version: PhoenixBIOS 4.0 Release 6.0.D for HP
      BIOS Date: 06/03/98

      +-----------------------------------------+
      | PCI/AGP Bus Info |
      +-----------------------------------------+
      PCI Bus: 00h Device: 00h Function: 00h
      Vendor: 8086h Intel Corporation
      Device: 7180h 82443LX/EX 440LX/EX CPU to PCI Bridge
      Class: 06h Bridge
      SubClass: 00h PCI/CPU
      Revision: 03h Interface: 00h
      Memory Access: [X] I/O Access: [ ] Bus Master: [X]
      Device Timing: Medium 66 MHz Speed Support: [ ]
      Memory Address: E0000000h
      AGP Capabilities, Version: 1.0
      AGP Speed Supported: 1x 2x (Selected: 1x)

      PCI Bus: 00h Device: 01h Function: 00h
      Vendor: 8086h Intel Corporation
      Device: 7181h 82443LX/EX 440LX/EX PCI to AGP Bridge
      Class: 06h Bridge
      SubClass: 04h PCI/PCI
      Revision: 03h Interface: 00h
      Memory Access: [X] I/O Access: [X] Bus Master: [X]
      Device Timing: Medium 66 MHz Speed Support: [X]
      Memory Address: F4000000h - F7FFFFFFh

      PCI Bus: 00h Device: 04h Function: 00h
      Vendor: 8086h Intel Corporation
      Device: 7110h 82371AB PIIX4 ISA Bridge
      Class: 06h Bridge
      SubClass: 01h PCI/ISA
      Revision: 01h Interface: 00h
      Memory Access: [X] I/O Access: [X] Bus Master: [X]
      Device Timing: Medium 66 MHz Speed Support: [ ]

      PCI Bus: 00h Device: 04h Function: 01h
      Vendor: 8086h Intel Corporation
      Device: 7111h 82371AB/EB/MB PIIX4/E/M EIDE Controller
      Class: 01h Storage
      SubClass: 01h IDE
      Revision: 01h Interface: 80h
      Memory Access: [ ] I/O Access: [X] Bus Master: [X]
      Device Timing: Medium 66 MHz Speed Support: [ ]
      Base I/O Port: 0000FCD0h

      PCI Bus: 00h Device: 04h Function: 02h
      Vendor: 8086h Intel Corporation
      Device: 7112h 82371AB/EB/MB PIIX4/E/M USB Controller
      Class: 0Ch Serial
      SubClass: 03h USB
      Revision: 01h Interface: 00h
      Memory Access: [ ] I/O Access: [X] Bus Master: [X]
      Device Timing: Medium 66 MHz Speed Support: [ ]
      Base I/O Port: 0000FCE0h
      System IRQ: 11 Interrupt Pin: INTD#

      PCI Bus: 00h Device: 04h Function: 03h
      Vendor: 8086h Intel Corporation
      Device: 7113h 82371AB PIIX4 Power Management Controller
      Class: 06h Bridge
      SubClass: 80h PCI/Other
      Revision: 01h Interface: 00h
      Memory Access: [X] I/O Access: [X] Bus Master: [ ]
      Device Timing: Medium 66 MHz Speed Support: [ ]
      SMBus Port: 8800h

      PCI Bus: 00h Device: 06h Function: 00h
      Vendor: 5333h S3 Inc
      Device: 8811h 86C732 Trio32, 86C764 Trio64, 86C765 Trio64V+ Rev 01
      Class: 03h Display
      SubClass: 00h VGA
      Revision: 54h Interface: 00h
      Memory Access: [X] I/O Access: [X] Bus Master: [ ]
      Device Timing: Medium 66 MHz Speed Support: [ ]
      Memory Address: F8000000h
      System IRQ: 9 Interrupt Pin: INTA#

      PCI Bus: 00h Device: 0Ah Function: 00h
      Vendor: 10B7h 3COM Corp, Networking Division
      Device: 9055h 3C905B Fast Etherlink XL 10/100
      Subsys Vendor: 10B7h 3COM Corp, Networking Division
      Subsystem ID: 9055h 3C905B Fast Etherlink XL 10/100
      Class: 02h Network
      SubClass: 00h Ethernet
      Revision: 24h Interface: 00h
      Memory Access: [X] I/O Access: [X] Bus Master: [X]
      Device Timing: Medium 66 MHz Speed Support: [ ]
      Base I/O Port: 0000FC00h
      Memory Address: FEDFFC00h
      System IRQ: 10 Interrupt Pin: INTA#

      PCI Bus: 01h Device: 00h Function: 00h
      Vendor: 1013h Cirrus Logic
      Device: 00D6h CL-GD546X AGP/PCI
      Subsys Vendor: 0180h Unknown
      Subsystem ID: 0400h Unknown
      Class: 03h Display
      SubClass: 00h VGA
      Revision: 03h Interface: 00h
      Memory Access: [ ] I/O Access: [ ] Bus Master: [X]
      Device Timing: Medium 66 MHz Speed Support: [X]
      Memory Address: F4000000h
      Memory Address: F7FE0000h
      System IRQ: 3 Interrupt Pin: INTA#
      AGP Capabilities, Version: 1.0
      AGP Speed Supported: None (Selected: None)

      +-----------------------------------------+
      | SPD Memory Info |
      +-----------------------------------------+
      Memory Slot 0 SPD Info

      Memory Type: 128Mb PC133 SDRAM
      Manufacturer: Hyundai Electronics
      Module Type: DIMM
      Module Attributes: Unbuffered
      Error Checking: None
      CAS# Latency: 3 (Cycle Time: 7.5ns/133MHz)
      (Access Time: 5.4ns)
      CAS# Latency: 2 (Cycle Time: 10.0ns/100MHz)
      (Access Time: 6.0ns)
      Data Width: 64 bits
      SDRAM Width: x8
      Voltage Interface: LVTTL
      SPD Revision: 1.2
      Part Number: 71V16635HCT8-H
      Manufacturer Date: 2D65h
      Serial Number: 8060C0BFh
      Revision Code: 4141h

      Memory Slot 1 SPD Info

      Memory Type: 32Mb PC66 SDRAM
      Manufacturer: Hyundai Electronics
      Module Type: DIMM
      Module Attributes: Unbuffered
      Error Checking: None
      CAS# Latency: 3 (Cycle Time: 10.0ns/100MHz)
      (Access Time: 8.0ns)
      CAS# Latency: 2 (Cycle Time: 12.0ns/83MHz)
      (Access Time: 9.0ns)
      CAS# Latency: 1 (Cycle Time: 30.0ns/33MHz)
      (Access Time: 24.0ns)
      Data Width: 64 bits
      SDRAM Width: x16
      Voltage Interface: LVTTL
      SPD Revision: 0.1
      Part Number: 7V64401TRG-10
      Manufacturer Date: 2698h
      Serial Number: 0A057819h
      Revision Code: 4141h

      Memory Slot 2 SPD Info

      Memory Type: 32Mb PC66 SDRAM
      Manufacturer: Hyundai Electronics
      Module Type: DIMM
      Module Attributes: Unbuffered
      Error Checking: None
      CAS# Latency: 3 (Cycle Time: 10.0ns/100MHz)
      (Access Time: 8.0ns)
      CAS# Latency: 2 (Cycle Time: 12.0ns/83MHz)
      (Access Time: 9.0ns)
      CAS# Latency: 1 (Cycle Time: 30.0ns/33MHz)
      (Access Time: 24.0ns)
      Data Width: 64 bits
      SDRAM Width: x16
      Voltage Interface: LVTTL
      SPD Revision: 0.1
      Part Number: 7V64401TRG-10
      Manufacturer Date: 2498h
      Serial Number: 7503670Ch
      Revision Code: 4141h

      +-----------------------------------------+
      | HDD Info |
      +-----------------------------------------+
      Primary/Master HDD Info

      HDD Model: HDS722540VLAT20
      IDE Default Size: 32253 Mb (31.50 Gb)
      IDE Geometry: Heads: 16 Sectors: 63 Tracks: 16383
      Compatibility: ATA/ATAPI-6 revision 25
      Serial Number: VNR11EC1CWHL6L
      Controller Revision: V31OA63A
      Buffer Size: 1794.0 kb
      Buffer Type: Dual ported multi-sector buffer with a read caching
      ECC bytes: 52
      Security Erase Time: 22 min
      Enh. Security Erase: None
      Current APM Value: None
      Current AAM Value: FEh (80h recommended) - disabled
      PIO Mode Support: 4
      SW DMA Mode Support: None
      MW DMA Mode Support: 2, Active: None
      UDMA Mode Support: 5 (UltraDMA/100), Active: 2
      Sector per Interrupt: 16, Active: 16

      ATA Features:
      DMA Transfer: [X]
      LBA Supported: [X]
      Block Mode: [X]
      Double Word I/O: [ ]
      Standard Standby Timer: [X]
      IORDY Supported: [X]
      IORDY may be Disabled: [X]
      S.M.A.R.T.: [X] enabled
      S.M.A.R.T. Self-test: [X] enabled
      S.M.A.R.T. Error Logging: [X] enabled
      Security Mode: [X] disabled
      Removable Media: [ ]
      Power Management: [X] enabled
      PACKET Command: [ ]
      Write Cache: [X] enabled
      Look-ahead: [X] enabled
      Release Interrupt: [X] enabled
      Service Interrupt: [ ]
      Device Reset Command: [ ]
      Host Protected Area: [X] enabled
      Write Verify Command: [ ]
      Write Buffer Command: [X] enabled
      Read Buffer Command: [X] enabled
      NOP Command: [X] enabled
      Identify Device DMA Command:[ ]
      Download Microcode Command: [ ]
      Read/Write DMA Queued: [X] enabled
      CFA Feature: [ ]
      Advanced Power Management: [X] disabled
      Removable Media Status: [ ]
      Power-up in Standby: [X] disabled
      Set Features Req. to Spinup:[X] disabled
      Set Max Security Extension: [X] disabled
      Automatic Acoustic Managem.:[X] disabled
      48-bit Address: [X] enabled
      Device Configuration Overl.:[X] enabled
      Flush Cache Command: [X] enabled
      Flush Cache Ext Command: [X] enabled
      Media Serial Number: [ ]
      Media Card Pass Through: [ ]
      Streaming Feature: [ ]
      General Purpose Logging: [X] enabled
      Write DMA/Multiple FUA EXT: [ ]
      Write DMA Queued FUA EXT: [ ]
      World Wide Name: [ ]

      +-----------------------------------------+
      | ATAPI Info |
      +-----------------------------------------+
      Secondary/Master ATAPI Info

      ATAPI Model: HITACHI CDR-8130
      ATAPI Type: CD-ROM
      ATAPI Name: HITACHI CDR-8130 0020
      Vendor Specific: b I2 96/11/06
      Read Speed: 16x (Current: 8x)
      Buffer Size: 128 kb
      Loading Mechanism: Tray type
      Rotation Control: Not specified
      Read Retry Count: 10
      Compatibility: Unknown
      Serial Number:
      Controller Revision: 0020
      Command DRQ Type: Interrupt DRQ
      Command Packet Size: 12 bytes
      PIO Mode Support: 4
      SW DMA Mode Support: 2, Active: None
      MW DMA Mode Support: 2, Active: 2
      UDMA Mode Support: Not Supported

      Reading Features:
      CD-R Disk Read: [X]
      CD-RW Disk Read: [X]
      DVD-ROM Disk Read: [ ]
      DVD-R Disk Read: [ ]
      DVD-RAM Disk Read: [ ]
      Read Packet Using Method 2: [X]
      Read Mode2 Form1 Sectors: [X]
      Read Mode2 Form2 Sectors: [X]
      Multisession Disk Read: [X]
      READ-CD Command on AudioCD: [X]
      Read Bar Code Capable: [ ]
      Read Lead-in (CD-Text): [ ]
      Writing Features:
      CD-R Disk Write: [ ]
      CD-RW Disk Write: [ ]
      DVD-R Disk Write: [ ]
      DVD-RAM Disk Write: [ ]
      Test Write Mode Support: [ ]
      Buffer Under-run Free Rec.: [ ]
      Other Features:
      Audio Play Support: [X]
      CD-DA Stream is Accurate: [ ]
      Composite Audio/Video: [ ]
      Digital Output on Port 1: [ ]
      Digital Output on Port 2: [ ]
      Support Subcode R-W: [X]
      Support Subcode R-W D&C: [ ]
      C2 Pointers Supported: [ ]
      ISRC Supported: [X]
      UPC Supported: [X]
      ATAPI Features:
      DMA Transfer: [X]
      LBA Supported: [X]
      Block Mode: [ ]
      IORDY Supported: [X]
      IORDY may be Disabled: [ ]
      ATA Software Reset: [ ]
      Overlap Operation: [ ]
      Command Queuing: [ ]
      Interleaving DMA: [ ]

      +-----------------------------------------+
      | ISA Plug and Play Info |
      +-----------------------------------------+
      Number of ISA/PnP Cards: 1 Read Port: 273h

      Card Number: 01h
      ISA Device ID: CTL0070 Creative Labs ViBRA16C
      Serial Number: FFFFFFFFh
      PnP Version: 1.0
      ANSI String: Creative ViBRA16C PnP

      Logical DevID: CTL0001 Creative Labs SB16
      Status: Enabled
      ANSI String: Audio
      I/O Port: 0220h
      I/O Port: 0300h
      I/O Port: 0388h
      System IRQ: 5 - High True Edge
      DMA Channel: 3 - 8-bit
      DMA Channel: 5 - 16-bit

      Logical DevID: CTL7001 Creative Labs Joystick Controller
      Status: Enabled
      Compatible ID: PNPB02F Joystick/Game port
      ANSI String: Game
      I/O Port: 0200h

      +-----------------------------------------+
      | LPT Plug and Play Info |
      +-----------------------------------------+
      LPT Plug and Play devices not found

      +-----------------------------------------+
      | Video Info |
      +-----------------------------------------+
      Video Chip Vendor: S3 Inc
      Video Chip: 86C732 Trio32, 86C764 Trio64, 86C765 Trio64V+ Rev 01
      AGP Version: 0.0
      AGP Speed: (Selected: GP: 0:4:2D * †€I)

      [End of Report]